Rated 3.8 out of 5 by 79
Rated 5.0 out of 5.0 by Elderly traveler Friendly service and helpful
Staff responded to every request quickly. Nice room and comfortable bed. Very warm in Beijing when I arrived and the air conditioning was excellent. Needed to use the laundry facilities and found them to be the best of any hotel I have ever stayed at - which is a lot.
August 19, 2014
Rated 5.0 out of 5.0 by 快乐天使 忠实住户
August 11, 2014
Rated 4.0 out of 5.0 by zyx123 服务一般，住宿条件一般
August 10, 2014
Rated 5.0 out of 5.0 by iori 总体来说不错
August 6, 2014
Rated 5.0 out of 5.0 愉快之旅
August 4, 2014
Rated 5.0 out of 5.0 by rockitj Beijing Layover
Other than the fact that the price of beer was WAY high, everything else about the hotel was very nice. The room was very clean; internet service was good, and the breakfast was good. Also, I would compliment the staff. I had asked for a shuttle to the airport in the morning and the desk attendant told me the normally need 24 hours notice. However, as I ate breakfast, the atendant came to me and let m know he had arranged a ride for me....very good service.
July 26, 2014
Rated 3.0 out of 5.0 by 青年才俊 住的太远
我晚上11：00到点， 早晨5:40离点，除了酒店房间简单，设备简单外就是房间太远， 很不好找。 所以觉得很郁闷啊！！！ 建议能设置一个导向牌子，提示我在那里， 不至于漫无目的的找！！！！谢谢
July 16, 2014
Rated 1.0 out of 5.0 by Chimz100 comfortable bed poor service
ANYTHING EXTRA FAILED TO MEET MY EXPECTATIONS. FROM BEING A HOTEL CLOSE TO THE INTERNATIONAL AIRPORT THERE SHOULD BE AT LEAST A FLUENT ENGLISH SPEAKER. THE FOOD, BAR WERE ALL SPOILED BY NON COMMUNICATION. THE DUTY MANAGER DURING MY STAY COULD SEE MY FRUSTRATION AND SHOULD HAVE COME AND APOLOGISED FOR HIS IN COMPETENT STAFF. i FELT PITY FOR THE ONLY WAITRESS IN THE DINING I SUSPECTED THAT SHE WAS A PUNCH BAG FOR THE INCOMPETENT MANAGER. THIS WAS NOT DEFINITELY VALUE FOR MONEY. WHEN THE MANAGER CAME TO RESCUE THE WAITRESS, HE FAILED TO CONSIDER THAT THERE WERE TWO OF US ON MY TABLE AND WE BOTH WANTED TO ORDER FOOD. WE HAD OUR MEALS DIFFERENT TIMES ON THE SAME ORDER WHICH HAS NOTHING TO DO WITH LANGUAGE BUT INCOMPETENCY OF THE MANAGER.
July 9, 2014
Rated 5.0 out of 5.0 环境优雅，装修时尚
July 8, 2014
Rated 5.0 out of 5.0 by Karinf 床铺舒适，服务一流。
June 26, 2014
Rated 2.0 out of 5.0 by apo-ray 惊险之旅
June 26, 2014
Rated 5.0 out of 5.0 by leilei4476 房间舒适，设施崭新
June 26, 2014
Rated 3.0 out of 5.0 by jack859363 Good if you've in a hurry to the airport
Taxi that we rode on were complaining because this hotel is too close to the airport. Going to the hotel, car or taxi needs to pay just going through the gates. What's with that. There is also a parking fee. You would think that since were guests of the hotel, vehicles dropping us of would not pay for anything.
As I said, this is close to the airport. Far from the City, far from the the Beijing wall. They have tours for the great wall of China though I did not avail.
Room was very new. I had no trouble sleeping in this hotel since sheets and pillows don't smell unlike for some hotels I've been to even though an IHG hotel.
Taxi is a little difficult to get. If you need to go around and don't have transportation, you need to arrange and book a taxi. If there were shuttle or car hires readily available, this hotel would have been better.
I do not fancy the food. Breakfast was okay. Keep away from the juices. Instead of being sweet, it's bitter. I gave them a benefit of the doubt but each day I ate breakfast, its the same bitter taste. There is no dinner place close. They only serve food up to 9pm. Not even a sandwich.
Location is a PRO and a CON. Would I recommend this hotel? I'm not sure. If you want to be close to the hotel away from the hustle and bustle of the city, then this place is for you.
Staff is very accommodating.
June 24, 2014
Rated 5.0 out of 5.0 by 维钧DW 服务好，房间好
June 16, 2014
Rated 4.0 out of 5.0 by Jingity It's good and deserves your choice.
The decoration style is simple but popular. The hobby is nice for guest taking a rest. And the room is clean and comfortable. I love it and will recommand to others.
May 29, 2014
Rated 5.0 out of 5.0 by Traveling Crew Great stay near airport
Very convenient to airport, but if you are planning to go into city for tours/sightseeing, and do not speak Chinese, this can be a challenge. Hotel staff is very helpful in getting taxi for you, but when heading home, even with Chinese written directions, we had trouble with our driver getting lost going back to hotel from city.
Hotel staff was great and at least one desk clerk spoke good English and could assist. Breakfast is very Chinese, but good. Rooms were very good, but due to energy saving, we felt the room didn't stay as cool all night. You have to keep key in a power slot in order to use lights and a/c. In the second room we had - since they only allow 2/room, the lights did not work over the bed, even after maintenance came to check. Overall good stay.
May 25, 2014
Rated 4.0 out of 5.0 by Jessica177 Comfortable but internet is very slow
I stayed here for one night. Most services are as good as other Holiday Inn Express hostels, but the internet was very very slow. I cannot really link to the internet. I tried the computers in the lobby. There were very slow too. It was very inconvenient for me.
May 25, 2014
Rated 1.0 out of 5.0 by sammyboy53 not s a good experience
Air-conditioning didn't work
Difficult getting a taxi to other places and airport
May 22, 2014
Rated 4.0 out of 5.0 by 假日之行者 意外惊喜
May 9, 2014
Rated 5.0 out of 5.0 by Tao2014 Good stay
Convenient location, Nice staff. Would stay here again.
April 29, 2014
Rated 4.0 out of 5.0 by Maprhys Beijing Airport
Good location considering the price. Free but limited airport transfers. Great rooms and good food. Helpful staff.
April 24, 2014
Rated 3.0 out of 5.0 by felix1188 服务尚可，早餐稍差
April 10, 2014
Rated 4.0 out of 5.0 by biz135 good service
We stayed for one night, it wasn't bad. The location was pretty close to the Beijing airport, which is why we stayed there in the first place. The room was clean and internet was, to my surprise, pretty fast. Front desk staff were friendly and very helpful. Overall, it is a nice place with good service.
March 30, 2014
Rated 4.0 out of 5.0 by amemon Very good experience
Very good,well priced hotel. Total value for money.
I liked the hotel on all counts.
February 22, 2014
Rated 3.0 out of 5.0 by Doctorcheese Airport Zone, Yes, But...
I have stayed here many times now as I often fly into Beijing late and prefer to stay at this hotel rather than driving all the way into Beijing. That being said, it is not as close to the airport as one might think given the name of the hotel. Not only is it at least a RMB 40-50 taxi ride from the hotel, but the notoriously unhappy Beijing taxi drivers picking up passengers at the airport are even more unhappy when they find out you are only going "halfway" to Beijing. Once you get there, you are greeted by a friendly staff and my room is always clean and prepared well like a Holiday Inn Express usually is.
The biggest disappointment of this hotel for me though is that the breakfast is consistently the worst I have ever seen in a Holiday Inn Express. I guess I get spoiled staying often at the Beijing Dongzhimen Holiday Inn Express where the breakfast is almost a "western" style, but the quality of the "ham" and lack of variety of eggs (boiled, or boiled?) is a problem at the airport zone. On a previous visit, I met a gentleman from Holiday Inn who was inspecting the hotel and i took a few minutes to explain to him that from a customer's perspective, the breakfast was horrible, but I guess it was not an issue for them as it was exactly the same on my recent visit. Anyway, there are not a lot of western guests and I suppose the breakfast is satisfactory for the Chinese guests, but I think that the purchaser at this property is really buying low quality and cheap food for the breakfast lineup - just my opinion but you asked for it!
February 14, 2014
Rated 4.0 out of 5.0 by Mia95 comfort room and warm service
Need more staff which are able to speak and understand English. Need more coordination between hotel and the agent ( IHG), as my room charged are paid by someone else, it is so difficult to ask the hotel to process the payment. More than 10 times called back and forth to the agent and to the hotel.
February 6, 2014
Rated 5.0 out of 5.0 by 大大宝贝 除了地段 一切都好
距离机场和市区都不近 酒店设施对得起价位 周围比较荒凉 酒店员工的服务较好 前台能尽量满足我的要求。
January 25, 2014
Rated 2.0 out of 5.0 by Ms. Worldwide Pros: nice room, comfortable bed Cons: bad location, not enough services, poor communication
I booked this hotel because it was advertised as airport hotel. Although it is not far from the airport, it's not very close and most taxi drivers don't know this location (or they pretend not to know).
The room is basic but nice and the bed is very comfortable. I checked in when it was -8 outside and my room was freezing. I was not able to turn up the heat in my room.
Breakfast left me wishing for more...very limited selection, some foods that are not common to Westerners and did not appeal to me. There were no regular oatmeal, cereal, yogurt, scrambled eggs. Restaurant supervisor/manager? was watching TV and was not monitoring breakfast buffet.
Knowledge level of English is rather low, but this was noticeable everywhere, not just at this particular hotel. For an airport hotel however, I think this factor should be extremely important.
Lastly, I would like to thank Susan for accommodating late check out for me, much appreciated!
December 30, 2013
Rated 5.0 out of 5.0 by nbk7 出乎预料的入住体验
December 12, 2013
Rated 5.0 out of 5.0 by D5star Great service
Only stayed one night but was 1st stay in Asia. Was exactly as other holiday inns in Europe and North America which is exactly what we wanted. The service was superb, hotel reception and manager were extremely helpful with our queries!
December 9, 2013