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Rated 4.3 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by 高铁北京行最佳选择 酒店的软硬件服务都让我非常的满意,同时位置紧邻火车南站,酒店还提供整点的火车南站和地铁站班车,大大方便了客人的出行,特别是高峰时段。以后到北京这里肯定是首选! July 22, 2013
Rated 5.0 out of 5.0 by Improved Quality of Service The service offered by this location has improved significantly. I highly recommend this location to any travelers to Beijing. July 19, 2013
Rated 4.0 out of 5.0 by Best Breakfast Ever and Good Location if visiting Temple of Heaven Although the room is average (but still clean), I have to say the breakfast is so awesome!!! Many many choices, Chinese style or American style. Hot or Cold. We booked the hotel using points, and get to enjoy the great food, wish we can stay there forever! Also, we planed to visit Temple of Heaven, and amazingly, this hotel is within walking distance! It took us literally 8 minutes to get to the west gate of Temple of Heaven. And it is really worthwhile to visit Temple of Heaven if you come to Beijing. I have to point out one drawback of the location - it is kind of far from subway stations and the hotel is not very easy to find. July 19, 2013
Rated 5.0 out of 5.0 All you need I booked this hotel (reward points) as we wanted a budget hotel near the city attractions and it didn't disappoint. Straightforward city, business type hotel catering for tourists too. Staff (most) speak good English, room comfortable, bed good, airco good, water pressure good, reasonable choice of TV channels. Only thing missing was a fridge in the room. Breakfast was OK (hard to get good bread in China I guess but OK), although fruit choices was poor, chinese/asian choice was good. All-in-all a good hotel I would recommend, took a day tour to the Wall and Ming tombs very good tour operator, excellent English of tour guide - good value for money. July 13, 2013
Rated 5.0 out of 5.0 by Excellent Hotel: Service with Smile Hotel is located near the important hot tourists places like Temple of Heaven & Tiananmen square. It is about 40 minutes away by taxi (due to traffic jams) from the shopping malls & shopping districts. Around the hotel no shops are available just a major supermarket called Wu Mart which is 5 minutes away on foot. Local restaurants and other barber shops are around. On the other direction from the Wu Mart, KFC restaurant is there about 20 minutes of foot. In the same hotel building there is a small deli shop where you can buy Water and other quick packed items like chocolates & biscuits. On arrival to Beijing Airport I followed the advises to take the Express Train then Taxi, but the end result is that when arrived to the station Taxi Drivers started to ask 5 times the Meter Fare starting 300 RMB, at the end one Taxi that I flagged to in the street drove us to the hotel for 46 RMB and even I paid him 60 RMB including tip he was very happy and the service was good. On our way to Airport, we took a Taxi, the meter fare was 135 RMB i.e. the Same Cost for 3 Adults with Train and Taxi, but with Quick Direct Clean Service. Therefore the Advice is if you are 2 or more driving from Airport to Downtown, take a Taxi. Hotel front desk staff are very friendly & helpful, I reserved a Double Room with an Extra Bed for a total RMB about 2,550 for the 4 Nights, on arrival the front desk staff informed me that they have Special Offer for Advance Booking (my case) who will stay more than 2 Nights (my case) to have FREE of Charge 3rd Person (Extra bed & Breakfast), which dropped down my total cost of stay to be 2,010 RMB instead of 2,550 RMB. He was honest enough to inform me about that although I was satistfied with my booking of 2,550 RMB. Room was very good (space wise with the extra bed), the TV has only CNN & HBO as English speaking Channels while the rest were Chinese. The Room has NO Mini Bar i.e. No Fridge in the room which was a draw back in HOT Summer High Temp, but when I asked the Restaurant for Ice Cubes and Container, they provided both with a smile, then I filled a big container with ice and embed inside Water & Juice bottles that stayed COLD from afternoon till next morning. Breakfast Buffet does not include much of International food, just the Boiled Eggs, some vegetables & Salads aside from cereals, butter & jam and Fruits. While Chinese food items were more than 10 or 12 serving plates. I wished if they serve some Fish like Smoked Salmon or Tuna Salad, but they never did. The Internet connection in the room as per my booking, supposed to have WiFi in the room free of charge, when checked in the 5th floor (547), the Signal was very week to connect, I used the Cable but other NBs could not connect when claimed to the front desk they promised to provide Access Point to strengthen the Signal, next day they apologized that all their Aps are in use, they I requested to solve out the problem, they offered Better Room in the 7th floor with excellent WiFi connect and even better view. Service was provided always with smile. I think their only problem is that the Housekeeping Staff do not speak or understand English at all, so they missed the room cleaning once when we asked them to delay a bit, but when asked the front desk in English they sent them to make up the room at once. Conclusion Yes I will stay again in this hotel. July 12, 2013
Rated 5.0 out of 5.0 by Excellent hotel,excellent staff and great location This is a great base from which to enjoy a holiday or work pursuits, service is fast, friendly and efficient and the main bus,subway and main-line G-Train routs are easily accessible. The area is not built up with modern high-rise buildings and it's a great place to enjoy a slice of Beijing life, nearby (walking) are two of the best Beijing Attractions ,the Temple of Heaven and Taoran Park, & local restaurants are friendly. July 8, 2013
Rated 4.0 out of 5.0 by Godo choice Close to Temple of Heaven, but far from subway. Good breakfast, but Breakfast Room always very crowded July 6, 2013
Rated 5.0 out of 5.0 by Good service The front receiption is super and service is very good June 30, 2013
Rated 5.0 out of 5.0 by Good location Location is good and stuff is friendly but breakfast NEED TO BE IMPROVED June 27, 2013
Rated 5.0 out of 5.0 by 非常不错 住了一周,感觉很好,特别是寝具有股特别的芬香,感觉很舒服 不足的是早餐太单一,几乎每天一样,建议增加多样化早餐 June 26, 2013
Rated 5.0 out of 5.0 by 宾至如归的感觉 北京的酒店业服务基本上不靠谱,但是前门富力假日酒店就不一样了,从销售人员到前台,从餐厅到客房服务,都给人以亲切感,好像回家一样,以后会经常来住。 June 23, 2013
Rated 4.0 out of 5.0 by Good experience Good place just near Tiantan Garden. Nice staff and convenient traffic. Uncomfortable baby bed need to be improved. June 19, 2013
Rated 4.0 out of 5.0 by Refrigerator Hotel should provide refrigerator inside the room for better conviniene. June 17, 2013
Rated 4.0 out of 5.0 by 培训到位管理优良的智选假日 预订负责,主动来电确认 前厅业务熟练,CI/CO均快捷且提前备好房卡,通晓本地常识 客房简洁但干净,卧具布草质优 所需叫醒及预约叫车服务均准确无误 总体感觉员工训练有数,管理有方,运营良好流畅高效 唯一遗憾早餐太差,品种质量都是往最低极限靠,很有点争创最差智选早餐的感觉 May 28, 2013
Rated 5.0 out of 5.0 by Great Staff The staff was very helpful and friendly. I highly recommend this location on your next visit to Beijing. May 26, 2013
Rated 4.0 out of 5.0 by In a real neighborhood Good front desk service, clean predictable and comfortable room, ample breakfast, wi-fi good in public area but spotty in room though wired connection was fine. Good value for money. Location in older neighborhood made walking around interesting and food options authentic and reasonable. Near local shops and services. Close enough to subway and within walking distance (2-3 km) of major sights, shopping, museums, etc. made this a good location for tourism without being stuck in a modern high-rise hotel and office area. Would definitely stay there again. May 25, 2013
Rated 3.0 out of 5.0 by You get what u pay for I visited Beijing for 2 days and decided on this location because it was very well rated much to my disappointment. The rooms are at best average, the bed is ok. The buffet breakfast is more like a zoo. Too many people, not enough selection, not enough seats. With that said, since the stay is inexpensive, you get what u pay for May 23, 2013
Rated 5.0 out of 5.0 by Great Staff particularly Nicole WE stayed for 3 nights in this hotel , its pretty locatable to all main shopping centres , rooms are pretty good and particularly staff are ready to help you all the time. I really appreciate one of the staff over thier Ms. Nicole who from the time we checked in till we checked out was helping us out in everything as she only knows English. She made our stay wonderful and helped us in reaching all good places . She is your best staff and deserves high promotions , very friendly and due to her , if we come to Beijing , will stay in your hotel . Also will recommend your hotel to others , only thing as lot of Indians i saw in your hotel , your breakfast should have some vegeterian dishes.. May 22, 2013
Rated 4.0 out of 5.0 by Comfortable facilities and good value for money Excellent facilities, starting from clean and well maintained rooms and bathrooms. I spent 7 nights in this hotel in Beijing, and I was not disappointed by the Holiday Inn Express brand, which I knew from other experiences. One should not expect luxury, or porters carrying the luggage. In this brand, as the name indicates, it is an "Express" hotel. But, the quality of the rooms and facilities is well up to date and are very clean and comfortable. And in terms of service, you have all you need. Although most employees are not fluent in English, at the front desk they put in place an interesting mix, with young and cheerful clerks, supervised by a perfectly fluent person who would come to help and support at any sign of difficulty. I was 100% satisfied with the assistance of the front desk for booking tours, taxis, general information and directions. The down side of the hotel is the location. It is short and walking distance from the Temple of Heaven, one of the main attractions in Beijing, but a good 20 min walk to the closest metro station. Breakfast is included in the price, unlike most hotels in China, which is a plus. The quality of the food is very good, however, westerners would face some difficulty with the food style and choices, which is more asian style. Nevertheless I could manage well in picking what suited my taste. May 21, 2013
Rated 3.0 out of 5.0 by Comfortable bed but poor location and breakfast. Neither the taste nor variety is satisfying. The location is pretty far away from main shopping malls.. May 14, 2013
Rated 5.0 out of 5.0 by 非常棒的住宿和会议体验 家一样的感觉~工作人员都很热情~工作出差都会选择前门富力智选假日酒店,感谢住宿期间给予的关照,我们整个项目组都很满意。 May 12, 2013
Rated 3.0 out of 5.0 by Trainee to be retained Everything went well until the checkout time. The trainee who processed my checkin also processed my checkout. He did two wrong things. First, he issued me an invoice receipt for the amount of two days' stay while I stayed only one day. Secondly, he neglected to input my Priority Membership number when he already wrote it down upon my checkin. May 11, 2013
Rated 4.0 out of 5.0 by 整体还不错 位置离天坛比较近。门口马路比较乱,周围环境一般。吃快餐比较方便,有多种选择。交通一般,出门打车,离地铁有一段距离。 May 5, 2013
Rated 5.0 out of 5.0 by Room experience and Complimentary Breakfast Room experience should have been excellent if not for the too warm temperature at night. It is not restful to sleep when it is warm. Otherwise every aspect of our stay was very good. The breakfast hour is scheduled to start at 6:00 or 6:30 AM. However the kitchen staff only start bringing food out at the above hours and guests are made to wait. When breakfast is included, the doors open at the designated hour and all the food items should be already in place and a waiter/waitress welcomes you to the room. May 4, 2013
Rated 5.0 out of 5.0 by General comments Everything was great; location, cleanliness, good value for the money. More English speaking front desk staff would be helpful. May 1, 2013
Rated 3.0 out of 5.0 by Value for money Good location close to main tourist attractions and railway station May 1, 2013
Rated 4.0 out of 5.0 by good value 4 yr next city trip to Beijing I highly recommend this hotel 4 yr next city trip to Beijing. It offers all you need: spacious room w/ shower, breakfast buffet and very friendly staff. April 29, 2013
Rated 4.0 out of 5.0 by Area of imporvement Overall experience good. Clean and comfortable. Minor things to be improved: 1. I found coffee/tea mark on the cup. 2. Free WIFI cannot be used at most of the time. The connection is very bad. 3. Radio interference is very serious when I used the iPOD docking station to play my music. The noise is louder than my music. April 22, 2013
Rated 4.0 out of 5.0 by 性价比超高,就是缺少刮胡刀和针线包 性价比超高,免费早餐和房间服务还是很到位的 就是缺少刮胡刀和针线包 冬天的制暖效果一般,有点冷 其他没有了 April 20, 2013
Rated 2.0 out of 5.0 by 服务不够积极 每次在北京都入住这个酒店,房间舒适性无可挑剔,但退房时出现小的插曲,让前台帮忙预定了早上8:30去朝阳门的出租车,到了前台询问出租车是否到达,被告知原来安排的车临时过不来,换了另外一辆车,并告知了车牌号,我让稍等,但过了很久还是没来,我再次询问前台,前台联系说这里车也过不来,并安排工作人员帮忙在路边拦,由于时间来不及,我不得不自己在外拦车。 从这件小事可以看出,酒店员工主动性不够,如果我不找工作人员,工作人员是不会告知车型情况,这点让我非常不满。 April 8, 2013
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