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Rated 4.5 out of 5 by 359 reviewers.
Rated 5.0 out of 5.0 by 一直入住,各方面都不错 建议客户信息可以记录统计,比如吸烟,洗漱用具需求等等。其他方面都挺好的。另外感觉早餐没有之前丰富了,如果可以丰富些就更好了。 August 21, 2014
Rated 5.0 out of 5.0 安全性好,服务一流 东直门店服务非常好,前台办理和退房效率都是非常高,值得再次入住,床垫非常舒适,早餐也很丰盛,酒店的大堂非常漂亮、干净整洁,是一家值得信赖的优秀酒店。 August 18, 2014
Rated 3.0 out of 5.0 by 前台服务人员服务态度品质 前台服务人员服务态度有待提升,品质不一。针对所谓的会员,也跟一般人一样,没什么特别。真的考虑下次是否还来入住。。。 August 17, 2014
Rated 5.0 out of 5.0 by Superb location, clean and efficient I missed bread and cheese kind of European breakfast because fried noodels and rice and other savory items are not what I want in my breakfast. Difficult to communicate with the hotel staff since hardly anybody speaks English. They are friendly though. August 16, 2014
Rated 5.0 out of 5.0 by Excellent experience Great price, great location, excellent amenities. The hotel is beautiful, full of color and the amenities are just excellent. We really enjoy our stay. August 13, 2014
Rated 4.0 out of 5.0 by Successful trip to Beijing The Holiday Inn Express Beijing Dongzhimen was an enjoyable place to stay while visiting the city .Beautiful lobby with a picturesque garden in the back. However, rather odd that you can't access the garden from the lobby.( They really should serve drinks there.) You have to walk out the front door and around to the back. Helpful staff, many of whom spoke some English. Large breakfast buffet with freshly prepared food in a very nice dining room. We found it to be a good location and within walking distance to many shopping locations and restaurants. There was a limited Holiday Inn shuttle available, but we were disappointed that it didn't run on the weekend or evenings when we needed it. Rooms are comfortable and clean. August 11, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I spent about 30 nights/y in this hotel and my experience have been always good. The facility is outstanding. The rooms are always clean and comfortable. The lobby is very impressive. The hotel staffs are the best - very professional and friendly. The only thing I would like to suggest is to add a small fridge in the room - love to drink some cold stuff in the hot summer. I recommend this hotel to all the business travelers to Beijing. August 8, 2014
Rated 2.0 out of 5.0 by Started Out on the Wrong Foot, but it Got Better Upon checking into the room, we discovered a KFC cup and a condom wrapper from the previous guests under our bed. Additionally the air conditioning wasn't working properly. After going back and forth with the front desk, we finally moved to another room and were given some fruit as an apology. Second room was fine and no cleanliness issues that we found. Air conditioning still could use improvement, but was better than the first room (although I think this issue is more widespread than just this hotel -- nowhere we went had adequate A/C except the Starbucks about 1/4 mi away). Fitness center was large, but had limited equipment. The massage chairs in the lobby were incredible. The free breakfast was a big win, too. Only reason I can't give this property a "recommend," is due to the cleanliness issue from the first room. While the staff addressed the issue, it makes me wonder how clean the place really is. August 7, 2014
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