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Rated 4.5 out of 5 by 345 reviewers.
Rated 5.0 out of 5.0 Late Check-Out Convenient and flexible service to support late check-out for Gold membership like me March 10, 2014
Rated 2.0 out of 5.0 by Usually good, but this time disappointing I stay in this hotel every time I go to Beijing, and recommend to family and friends. It is very reasonably priced, in a great location, with good breakfast options. This time a few things went wrong: I thought I had booked an advanced rate (20% off) and I qualified for it-booked >48 hours in advance for >2 nights. I questioned why it wasn't given to me, and no one could provide a reason. Not a big issue, but it would have been nice if someone could have at least explained why I didn't get it? The room smelt a little damp and musty. I have never had this before, which was a little disappointing- it didn't bother me that much, but may bother others. The worst part of my stay, and it is worth noting this has never happened before, is that I was woken up after midnight on the first night by knocking on my door. I shouted to leave me alone, but eventually got up to see what was going on. I opened the door, and a lady, calling herself a 'masseuse' tried to force her way into my room telling me I had booked a 'massage'. I told her I hadn't and asked her to leave. She wouldn't, so I had to physically force her out of the doorway as she tried to enter the room. I struggled to go back to sleep, and it left me tired for my business meetings the next day. The hotel has a key swipe system in the lifts that should prevent this from happening, but it appears to have failed this time. My parents are staying there on the last weekend of the month on my recommendation, and I do hope their stay is consistent with my typical experience: clean rooms, helpful staff and a good night's sleep. March 10, 2014
Rated 2.0 out of 5.0 by 房门隔音! 晚上睡觉的时候外面的人说话,走路,关门的声音很大,就感觉在我耳边,一个晚上都没有能入睡!这次出行是为了去大使馆办签证,住在这离大使馆很近,走路就可以过去! March 9, 2014
Rated 5.0 out of 5.0 by 早餐丰富 对比之前住过的的假日智选,这家的早餐是最好的。 位置一流,距离机铁也很近。 员工态度很好。 结账手续简单。 March 9, 2014
Rated 5.0 out of 5.0 NIce Reception and Service This hotel provides good choice of food and quality food in the buffet breakmast. The environment is good and it is covenient for tourists to find it. March 9, 2014
Rated 5.0 out of 5.0 by Great location; helpful staff; good breakfast spread I have stayed here twice, and I am quite satisfied with both experiences. The hotel is conveniently located--near subway, shopping, good restaurants. The staff is helpful and many speak very good English. The free breakfast offers many good choices--Chinese and Western-style items. If/when I return to Beijing, I would definitely opt to stay here again. March 7, 2014
Rated 5.0 out of 5.0 Warm water and good service I recieved a great service from front desk and water was Warm room was clean March 7, 2014
Rated 5.0 out of 5.0 by 员工服务态度很好,房间干净 特别喜欢这家酒店的服务态度,地理位置极佳,房间干净,由于入住率较高,所以早餐时间客人较多但是不影响正常用餐,下次还是会选择入住!! March 7, 2014
Rated 5.0 out of 5.0 地点便利,服务贴心 酒店步行距离可到机场快轨东直门站,对于商旅最方便,不用担心因为交通误机。 酒店服务人员非常热情,也很专业。酒店还提供穿梭班车到附近地铁,到达附近写字楼或者地铁不用担心。 另外我还喜欢自主的洗衣服务,不用担心出行洗衣的不便。 酒店上网也很方便,有线、无线上网速度不错。 March 5, 2014
Rated 4.0 out of 5.0 櫃台服務,親切熱忱 良善親切與熱忱的服務 讓人出外商旅有如回到家庭親友般感受 感謝提供這樣的服務品質 請繼續保持 希望下次再有機會入住 March 5, 2014
Rated 5.0 out of 5.0 by 不错的住宿体验 干净整洁,寝具舒适,早餐有选择性但仍需加强。如能改善洗漱用品质量可能增进入住体验。希望酒店能一直保持。 March 5, 2014
Rated 5.0 out of 5.0 by 服务热情,房间整洁 酒店位于三环附近,交通便利,闹中取静,房间很干净,布置的也很温馨,相比同档次酒店,性价比很高。服务员态度很热情,早餐非常丰盛 March 2, 2014
Rated 5.0 out of 5.0 by Beijing near worker stadium Dear hotel staff, Thank you for your friendliness, I had a very nice stay in your hotel. I promised to come soon again, but my travel plan changed. I am looking forward to comming back sometime this year! Best regards, Friedbert March 2, 2014
Rated 5.0 out of 5.0 by 应该可以做的更好 东直门智选假日这次总体的体验很好,但是也还有一些遗憾,比如健身房的设施少了一些,xbox里的游戏也不多,应该把街霸4等和朋友能一起玩的游戏放到里面。 March 2, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务一流 整体感觉不错,下次会再来。地理位置也很好,在北京这样的性价比算不错的了。下次出差如果所在城市有还会选择。 March 1, 2014
Rated 1.0 out of 5.0 by Bad Front Office Manager I regret to live with you, because your front desk manager was very poor, she is the worst I stayed in the lobby manager, her attitude is very arrogant, very unprofessional, I do not know how such a low-quality staff will be your lobby manager, I did not understand, and I am sorry, because I go abroad, but now I come back, so the evaluation of late February 27, 2014
Rated 4.0 out of 5.0 by 距离地铁有点远 你们的网上评价太复杂了,应该简化到三分钟内搞定,很多重复的问题。这个酒店楼道太狭窄,这个价位略有不值。 February 27, 2014
Rated 2.0 out of 5.0 by 对问题解决不满意 对问题解决不满意 对问题解决不满意 对问题解决不满意 对问题解决不满意 对问题解决不满意 对问题解决不满意 对问题解决不满意 具体情况已经在之前说明 February 26, 2014
Rated 4.0 out of 5.0 by 不错! 房间舒服整洁,早餐也多选择。 地点靠近商场,附近有餐厅,但要走一段路到地铁。 员工态度诚恳,整体服务不错。 February 26, 2014
Rated 4.0 out of 5.0 by Location is great 地段非常好所以也是价格贵额原因吧 这个价格一般都能够订到holiday inn而不是express了 离国贸非常方便,周边吃的东西也很多 还错不错 February 25, 2014
Rated 5.0 out of 5.0 推荐入住智选假日 服务热情,酒店卫生,安全,设施齐备,交通方便,早餐种类丰富,下次还来,推荐来北京商务或旅游的入住这里 February 25, 2014
Rated 5.0 out of 5.0 by Comfortable stay It's a nice stay at this Holiday Inn Express - to be honest, it looks rather a Holiday Inn hotel, not an express one! The cleanness of guest room, the lobby environment and guest-first service made me comfortable. Though I have to mention one shortcoming - the varieties of breakfast food was a little bit limited, too many dishes of vegetables, too few dim sun or snacks which is suitable for breakfast. And I noticed there were many guests from other countries, I think the restaurant may consider to provide more choices of western breakfast. February 24, 2014
Rated 5.0 out of 5.0 by 還不錯 這次入住了很長時間,如果能在有多一點設施就更好了,由於之前已經入住過,對店內情況也相對熟悉,不過就是沒游泳池,如果有的話,我相信會更值得推薦的. February 23, 2014
Rated 5.0 out of 5.0 by Overall comfortable stay Centrally located , excellent business centre fascilities, very helpful staff , good variety in breakfast, walking distance to a few big malls. Overall expirience very good. February 23, 2014
Rated 4.0 out of 5.0 by great breakfast rich manu, clean and light environment, good taste food and good service, smiling receiption but inconvenient if I have friend for breakfast that they may check how many people lives, hopefully set the default is two persons- perhaps for member February 23, 2014
Rated 4.0 out of 5.0 by Only one improvement Could add some more western type food to breakfast...like bacon...scrambled eggs...hash brown. February 23, 2014
Rated 4.0 out of 5.0 by Dificultades para llegar al hotel Salimos de la estacion del tren que nos trajo del aeropuerto, y pese a parecer facil llegar, nos costo trabajo encontrarlo. Seria conveniente un plano de la zona un poco mas claro. El taxista que nos llevo tardo mas de media hora en encontrar el hotel. February 22, 2014
Rated 5.0 out of 5.0 by 早餐不错,上网方便 早餐很丰富,无线和有线上网比较方便,但是网速一般,因为是卡识别电梯,安全系数较高,这也是我选择酒店的原因之一。 February 21, 2014
Rated 4.0 out of 5.0 by 床铺一般 服务还行。 以前入住过一次,感觉还不错 ,不论是环境,服务都不错。可是第二次感觉没有第一次好,吃个早点还不能带进房间,之前都可以的。反正总体还不错 。 February 20, 2014
Rated 5.0 out of 5.0 by 交通方便路好找, 环境优雅能睡着, 停车方便要钱少,服务周到能吃好, 手续简便押金少, 设备齐全麻烦少 ,亲如一家常来到。 February 20, 2014
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