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Rated 4.1 out of 5 by 99 reviewers.
Rated 3.0 out of 5.0 by customer service problem lack of communication among the cs staff, I already told will arrive late after midnight and different people calling me in the middle of the night asking where i am if i'm still taking the hotel, and earlier on one cs told me as long as i booked with the credit card my room is secure no need to put any comment or note about check in late BUT then 2 other cs call me again chasing me for my check in time. I told i will arrive at the airport at 1.30am she said only takes half an hour to the hotel. and end up?? after check out from customs and luggage and long waiting at the taxi, i arrive at the hotel only at 3am. the cs would have logic sense to think instead of chasing people like mad man. I am already very stressful at the airport with the plane since the MAS case and you guys make me stress further, really the worst i've experience for customer service on the phone. rest the hotel overall is ok, only the cs that is giving me big headache. September 2, 2014
Rated 4.0 out of 5.0 by 挺好的宾馆 服务挺好 床很舒服 早餐需要更多样化 电视频度太少 避免进行客户服务咨询。 请访问“宾客关怀”或“联系我们”直接了解相关信息 - 尽量不要提及竞争对手或住宿的具体价格 - 请勿加入任何个人身份信息,例如全名 September 1, 2014
Rated 4.0 out of 5.0 枕头舒服,服务细致。 对于酒店的入住体验,本人认为中规中矩,周到细致。 希望在大堂或房间内提供酒店周边的出行之南或当地的地图,便于参考出行。 August 31, 2014
Rated 5.0 out of 5.0 by 房间整洁,服务到位 总体感觉环境较好, 服务比较到位, 大堂经理很热情, 能够清楚的记得我的名字,并打招呼, 有困难的时候能够及时提供帮助 August 25, 2014
Rated 4.0 out of 5.0 by 员工的服务比较好,有礼貌 员工见到客人能够主动打招呼,很有礼貌。 但是酒店早餐种类比较少。周围因在施工,有些噪音,不过总体OK August 19, 2014
Rated 5.0 out of 5.0 舒适 床很舒服,枕头选择多样化,空调给力。出行很方便,除了离地铁站较远之外,还是不错的。 早餐的选择很多,环境安静。 房间内没有无线上网指南,这里不太好。 还有电视机屏幕也太小了。 August 15, 2014
Rated 5.0 out of 5.0 by 总体感觉 总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好,总体感觉挺好。 August 10, 2014
Rated 4.0 out of 5.0 by Comfortable Stay, Need to update the breakfast menu Comfortable stay, Good quality bed Only cons found are: 1. Small rooms, congested with too much furniture. 2. Insufficient varieties in breakfast, no proper western breakfast food. 3. At the time of my stay no dinner was provided due to some construction activities. Biggest pro: 1. Within the Carrefour shopping complex itself. 2. Burger King accessible directly through lobby (may be 20 footsteps apart) 3. Pizza hut is just outside the door of hotel 4. McDonald's is just across the road August 7, 2014
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