Rated 4.0 out of 5 by 187
Rated 1.0 out of 5.0 by GaryJacqui Booking and Confirmation
Having booked the rooms through my IHG app, as I do across the world, imagine my surprise to find that only 8 hrs after I booked and received confirmation, that I arrived to a statement of 'no room available'
In China, apparently Holiday Inn don't hold the room after 6pm if you have not booked in. Oh, and you card use your visa or mastercard to pay in advance either...
God forbid you are on a late flight or delayed.
It doesn't seem to matter that the app is linked to your credit card either.
They simply don't tell you. They just resell the room.
August 18, 2015
Rated 3.0 out of 5.0 by IanT888 One Night in Beijing
Reception disorganised / very busy on arrival, once at front desk dealt with OK no recognition of IHG Gold.
RoomAverage OK for local business.
Breakfast free for all, no staff to co-ordinate, very busy with lifts and ques. Food could have been hotter!
Check out OK
August 17, 2015
Rated 4.0 out of 5.0 by 妮妮霏霏 床铺舒适，服务一流
August 16, 2015