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Rated 4.2 out of 5 by 287 reviewers.
Rated 4.0 out of 5.0 by Beds Could not fault any of the facilities, friendly and helpful staff,however beds are very uncomfortable - think it's time to replace them. September 26, 2015
Rated 4.0 out of 5.0 by Room Very nice hotel and loved the location but hated the fact that there was no clothing storage, ie, dresser/drawers to place clothes in. Fortunately I was only staying two nights but was very inconvenient to not be able to unpack. Was sharing room and we each got three hangers, that's all. Could never stay here for a long visit. September 22, 2015
Rated 4.0 out of 5.0 by A quiet haven in a busy week. The quality of care and features at this hotel were just what was needed for my stay. Good ventilation in the room meant that I could leave my window open to have fresh air and feel safe. The service at breakfast and dinner was excellent with fresh, tasty meals and friendly efficient service by caring staff. The absence of strong cleaning chemicals was much appreciated but the cleanliness was high and attention to detail obvious. I would recommend this hotel to busy people who need a quiet, comfortable place to rest when working away from home. September 21, 2015
Rated 2.0 out of 5.0 by not a great experience I stayed here for an evening - an arrangement for work so needed to guarantee a comfy room and a good nights sleep. I got neither. Did not get the room I had booked and also was woken up at night by two very noisy gentlemen in the next door room. Difficult to work for 12 hours the next day when you have had an uncomfortable night and not much sleep. The desk manager was less than sympathetic and only interested in whether or not I had paid the bill. When I mentioned that I was disapointed that I didn't stay in the room I had booked he just shrugged so I guess he did not care much. I am an IHG member - this is the worst experience I have had travelling for work. September 19, 2015
Rated 5.0 out of 5.0 by Friendly staff Great staff in the Belfast City - Queen's Quarter Holiday Inn Express. They made us feel welcome and nothing was a bother to them. We enjoyed our stay. September 19, 2015
Rated 5.0 out of 5.0 by Weekend getaway with my niece First impression of the hotel was the friendliness of the reception staff they were so helpful, breakfast buffet was great plenty of choice, the rooms were spotless comfortable and had everything you needed, my niece forgot her toothbrush and when i phoned down to reception they supplied one free of charge and toothpaste included, internet connection was excellent.The staff all round were great at this hotel i couldn't fault it at all, would be very pleased to come back. The hotel was central to Belfast city which was great. September 17, 2015
Rated 2.0 out of 5.0 by Seriously? I know this is pretty much out of the cotrol of the hotel, BUT. When drunks are talking at the top of their lungs and slamming their doors at 3 am somebody should take notice. This went on for three nights this week while I was there and was especially bad on Friday. I let it go and should have said something to the desk clerks, but I figured these guys were so loud that someone else surely had complained. I'm not sure if this is a local thing or not but being super loud in a hotel at that time of night is just inexcusable. Plus I guess toilet paper is precious here. They wait until there's about two sheets left then they replace one roll. September 12, 2015
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