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Rated 4.2 out of 5 by 123 reviewers.
Rated 4.0 out of 5.0 by A staff that makes it worth This staff is really making it Worth. the breakfast was advertised to start at 07:00 however, the staff was ready way before that enabling me to be ready earlier for all my work week. Many thanks. Also, the athmosphere was clearly friendly. After a warm welcome, one could notice that the staff were smiling at all times, having kind words for all the guests as well as for their colleagues. They welcomed everybody every morning really greatly. The room were all cleaned, as well was the restaurant and the bar. Just maybe a bit more water cleaning on tables would help making it perfect. Dinners were simple but all really good and if not convenient, the are several restaurants all around the place. This stay in the Queen's Quarter reconciled me with considering Holiday Inn & Express as a brand to stay, after a disgusting stay at the Holiday Inn downtown Belfast. The hotel would benefit from adding the airco in rooms, even though you'd not expect real high temperature in Belfast ;-) August 12, 2014
Rated 5.0 out of 5.0 by Excellent service, always first choice when returning to Belfast We visit Belfast regularly and this hotel is always our fist choice. The staff are very customer focused. Rooms really comfortable, clean and well stocked. Secure car park. Great choices in breakfast always included in booking and we always know what we're getting. Bed and bedding extremely comfortable. August 11, 2014
Rated 5.0 out of 5.0 by Great hotel I stayed here for my quiet(ish) hen weekend and found the hotel to be central and just what I was looking for. My mum is really hard to please and commented on how clean and nice the hotel was!! I would most definately stay here again, defo recommend!! July 30, 2014
Rated 4.0 out of 5.0 by Friendly Staff Overall stay was great, only negatives were room to warm and bed tosoft July 30, 2014
Rated 5.0 out of 5.0 Good hotel The hotel is close to the city centre with a free car park. The breakfast was very good with a nice choice of freshly cooked breakfast items. A welcoming and helpful staff team. July 29, 2014
Rated 1.0 out of 5.0 by Holiday Inn express Nightmare Poor is not even close to how I would rate our experience. Car parked blocking car park on check in, advised staff, brought back to attention 3 hours later and ignored. at check out it was still there. asked for another pillow was questioned as to why I needed it. They put a smoking point right under our room window, not good with child with Asthma, when mentioned I was told people need to smoke, People may CHOOSE to smoke, PEOPLE DON't CHOOSE ASTHMA, the hotel is responsible for placing a smoking area in a reasonable part. July 23, 2014
Rated 5.0 out of 5.0 by great hotel had a very enjoyable stay staff very accomadating, and rooms very clean and great breakfast.would recommend to anyone. thank you j mclellan, Glasgow. July 17, 2014
Rated 5.0 out of 5.0 by doctor love Great location,everything spot on, my only fault is the cost of the rooms per stay,stayed there for the last four years en will stay in coming years,think they should be some loyalty bonus of some sort July 16, 2014
Rated 4.0 out of 5.0 by Comfy hotel Comfortable stay, close to all local amenities and easy to get to lots of local pubs etc. Room was comfy and clean. Have stayed before and will stay again. Breakfast was good with an ok choice fro everyone. July 15, 2014
Rated 5.0 out of 5.0 by Quality Service and Value Excellent location within residential area. Close to University July 9, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff Good location in the Queens Quarter. About 10 minutes walk from the Europa Bus Station (the drop and pick up for the airport shuttle bus) Good choice of bars and restauarants close to the hotel on Botanic Ave. only a few minutes walk from hotel. The breakfast selection was good, breakfast served until 10.30 weekdays and until 12 miday at weekends. Building works outside the hotel was noisy, but rooms confortable and clean. Excellant value for money and would use again. July 7, 2014
Rated 5.0 out of 5.0 by Great value stay The hotel offered clean and comfortable rooms. The bathroom was very clean, the water was hot and the show pressure was excellent. We had a very comfortable night and slept soundly. The breakfast provided was first class with a wide variety of choice available. We all agreed that we got fantastic value for our money. July 6, 2014
Rated 5.0 out of 5.0 by A safe haven for travellers My impression of the hotel from the outside was a bit negative as there was quite a lot of rubbish on the pavement and there was noisy building work going on in the backyard. Upon entering the lobby my view of the hotel changed drastically as I was greeted by the very smiley, helpful staff at the desk. I was able to park my car securely in the carpark, which was a bit tricky as the entrance is not very wide. My overall experience is very good indeed and I would recommend it to anybody staying over in Belfast! July 3, 2014
Rated 4.0 out of 5.0 by Great Staff Great staff looked after our special dietary requirements of wheat free and gluten free foods without any hassle This helped make our stay a pleasure. Family room was a little small for 4 of us. July 1, 2014
Rated 4.0 out of 5.0 by Clean and friendly hotel in a great location for QUB I was attending a conference at QUB and this was a great location, just five minutes walk away from the college. It also has residents' parking which was one of the reasons I chose it as parking can sometimes be difficult around this area. The staff were friendly and helpful - I had a problem with the lock in the first room they gave me so one of the team came to take a look and move me to a new room straight away without any issues. The room was comfortable and spotless - my only tip would be to bring your own toiletries as there was all in one body wash/shampoo in the shower - so I was glad to have brought my own shampoo and conditioner, but that is only a very minor point! I arrived late but they offer 24/7 food so I got a pizza which was good. All in all I would recommend this hotel, and would certainly return if visiting Belfast again. June 30, 2014
Rated 4.0 out of 5.0 by Easy, Comfortable stay stayed at this hotel for second time. Simple quick check in and very helpful staff. Just a 10 minute walk to the centre. Everything was excellent but breakfast could be a bit better as they ran out of some things, having said that it was very busy at the time. Will stay there again and would recommend this hotel if you want a good value, no nonsense, hotel. June 25, 2014
Rated 4.0 out of 5.0 by Great place to stay This was a great spot to stay, not far from a road full of restaurants. Rooms were clean (except for a stain on the carpet), comfortable, and worth the stay. Staff were very nice to deal with. I don't recommend the food though; we tried a bit and did not like it at all. Overall, stay here, but I don't recommend the food. June 23, 2014
Rated 4.0 out of 5.0 by Belfast City - Queens Quarter Stayed at this hotel on many occassions and it never fails to disappoint in staff service, cleanl comfortable room, reasonably priced and an excellent breakfast choice. June 19, 2014
Rated 5.0 out of 5.0 by To be recommended My husband and I stayed 3 nights here last week and found it to be clean and comfortable. The breakfast was good but no decaff tea bags and when I asked if they had any the girl didn't understand English and didn't ask another staff member to come to me. However the free underground parking was appreciated. Drawback not enough wardrobe hanging and could benefit fro coat hooks. However I would recommend and return. June 15, 2014
Rated 5.0 out of 5.0 by excellent stay great value and location. stayed here with my husband and son, we had a family room it was excellent for our needs and the breakfast was excellent. The staff were helpful and friendly. June 11, 2014
Rated 4.0 out of 5.0 by Good value stay Rooms were as I would expect from Holiday Inn Express - comfortable and clean, without being luxurious. They were a little on the hot side, although as the location wasn't noisy we could open windows. Beds were comfortable, and we slept well. This despite there being members of a hen party on our corridor. Either they were very quiet, or the sound proofing was very good. All staff were helpful, friendly and efficient. Breakfast was very good value. We had dinner one night, which was ok, but we would probably eat elsewhere if staying again, as there are better options not too far away. Hotel has a free car park which was one reason why we chose this particular hotel. Although not large, there were always parking spaces available. June 10, 2014
Rated 5.0 out of 5.0 by Clean tidy room and comfortable bed, We thoroughly enjoyed our one night stat at the hotel. June 3, 2014
Rated 5.0 out of 5.0 by We`ll be back No Problems here, Next time we are in Belfast we`ll be staying here June 3, 2014
Rated 4.0 out of 5.0 by Good for a short stay. This is the fourth hotel that we have stayed in in central Belfast and whilst not the best it was of an acceptable standard for a busy high volume budget hotel. Staff were friendly and helpful. The room was clean although the bed linen was well past the best and the duvets and covers, although clean, could do with replacing. The beds are also rather soft - well used perhaps?The breakfast was adequate although not of the best quality. We were fortunate to find the last paring space in an extremely small and tight to access car park. Perhaps we will try hotel no. 5 on our next trip to Belfast in a few weeks time as there are sever to choose from in this price bracket. May 30, 2014
Rated 5.0 out of 5.0 by Excellent My wife and i stayed here for 2 nights.Hotel was very clean & tidy. Room was spacious, fresh linen lovely bed and good heating 1 of the best nights sleep i have had away from home.Breakfast was surprisingly good and i have stayed in holiday inn express in London before and they were horrible.Great to have secure parking and within and short walk of the city centre. I will definetely stay here again and will recomend May 7, 2014
Rated 3.0 out of 5.0 by Noisy Hotel Our fourth/fifth (not sure) stay at this hotel and yet again our sleep was disturbed by very noisy guests coupled with paper thin walls. In the past we've had wedding receptions, and late arrivals waking us but this time it was someone trying to enter our room at 3am through an adjoining door from their room! They then had a party until 5am! Not the best rest for the day ahead. It's happened too often and I seriously doubt if we'll ever be back. April 30, 2014
Rated 3.0 out of 5.0 by Average I chose this hotel because of its private parking lot and its nearness to Queen's University. it is located in a pleasant neighborhood, in walking distance from small shops and cafes. Parking was easy, and I felt secure upon going to or leaving my car. I also appreciated having the use of a personal safe located near the administrative office. The room was too warm for comfortable sleep under the duvet, and no top sheet or blanket was provided; nor was there ventilation other than the cracked window. The hotel was very quiet, however. The hot breakfast food was poor: dry, tough scrambled eggs; hard, tough bacon; coffee from a machine -- tasted like instant. The two dinners I had there were mediocre: seemed to be heated-up from pre-cooked items. April 24, 2014
Rated 5.0 out of 5.0 by A great place to stay in Belfast We booked Holiday Inn Express in Belfast because we had already enjoyed a break at Holiday Inn Express in Newcastle. We were not disappointed! The hotel on University Street is very conveniently situated, close to the University, and handy for the restaurants of Botanic Avenue and also Botanic railway station. The room was clean and very comfortable, also very quiet despite our room facing on to the fairly busy street. The staff were excellent, friendly, welcoming and helpful. The breakfast choices were plentiful, and the food was very good quality. This hotel also offers evening meals if they're wanted, but we ate out. In short, I don't think there is a better option in this price range, and I doubt if you could have better if you paid more, unless you insist on having your bags carried and your car parked by the staff. We will definitely be using this hotel again. April 19, 2014
Rated 4.0 out of 5.0 by Quiet location and great staff I stayed here for a couple of nights with my family and was looked after very well. Helpful staff and nothing was too much bother to them. Belfast is a large place and so was the room. A great breakfast set us up for a great visit. Will use this hotel again due to it's quiet location and parking looked to be sorted out as well. Will bring the car next time to see much more of Northern Ireland. Many thanks again. April 15, 2014
Rated 5.0 out of 5.0 by Always a pleasure Have stayed 5 times whilst visiting my son who studies at Queen's. The accommodation is as expected: clean, warm, quiet , comfortable. Breakfast very good. The location is great. What makes the difference are the fantastic employees. Without exception they have always gone the extra mile be it phoning for a cab, finding out information or looking after luggage. My offers to pay for my son's breakfast were also turned down- a nice touch. Oh and free wifi throughout is great. April 11, 2014
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