Rated 4.8 out of 5 by 395
Rated 5.0 out of 5.0 by Terbear1987 The whole package!
What an amazing team you have on your staff!! Room was clean, quiet and comfortable! I stayed for several days and didn't ask for much housekeeping, but the ladies always asked in passing if I needed anything and offered fresh towels and toiletries!! Front desk employees were so friendly, didn't matter what shift or day; I was always greeted with a smile and energetic attitude; they were always eager to help with anything and everything from directions, new keys, toothpaste or suggestion for dinner. Even the breakfast bar attendant was really nice and helpful! I wish I knew their specific names but I want to give a huge shout out to the graveyard shuttle driver, grave yard front desk agent and one of the younger guys working swing shift (I think he was blonde) all three of them were like the most helpful, genuine people I have ever met; not just in all of my stays in hotels but in all my customer service experiences ever! Went out of their way several times and even when I knew I was a pain in the Rear, they made me feel like it wasn't a problem !! I stay in hotels around the world at least 4-5 days a month just for work and enjoy my fair share of leisure travel as well! I am a spire elite member, I don't usually write too many reviews, if I do it's only because one person or thing stood out. However, I couldn't not write a review and say thank you to all of your staff for making my stay incredible! I usually stay in at the holiday in express in Bozeman because it's closer to work when I travel to that area, however from now on I will definitely drive the extra 15 minutes to stay with you! Like the title says the whole package; clean, comfortable, convenient, affordable, but that staff.... Dang, they are the bow that ties your beautiful package! Keep it up! I really hope you share your reviews with your staff and let them know the great job they are doing!
May 24, 2016
Rated 1.0 out of 5.0 by dean p interrupted by desk clerk at midnight
woke up to banging on door after midnight. had to dress and go to door. saw it was desk clerk and opened. He berated me for having tv up too loud and said he could hear it from end of hall. He was extremely rude and talking down to me. I have never been treated like that before. I had the tv up earlier to hear the words and fell asleep. Of course, the next program comes in with extremely loud music. Why wouldn't the person just call the room? I did not get back to sleep til around 3am.
I will never stay in another hoiday inn. I can afford to stay any where and I travel considerably. After finally going back to the holiday inn brand and after getting the bitter taste out of my mouth from past experiences, your still unable to provide the service level and discretion to your customers.
May 22, 2016
Rated 5.0 out of 5.0 by grammapeg Excellent Hotel
We've stayed here several times while visiting family who live in Belgrade and we are so happy to be able to stay at this Holiday Inn Express and Suites...highly recommend!
May 20, 2016
Rated 5.0 out of 5.0 by Ronn 410 HI Express Great..as usual
Nice close location to Bozeman/Belgrade Airport. We chose this location because of positive experiences at many other Holiday Inn Expresses.
May 20, 2016
Rated 5.0 out of 5.0 by mussetts Great stay as always
We always try to stay at the Belgrade Holiday Inn Express. The rooms and pool are top notch and the staff is second to none.
May 11, 2016
Rated 5.0 out of 5.0 by chavez 67 vacation
smiles go along way with me. from the check in to the goodbye after breakfast they well. thank you
May 8, 2016
Rated 5.0 out of 5.0 by Traveller 10000 Pet AND Human Friendly
The evening we stayed in this HI Express was a very busy time in the area, and the hotel was packed. Regardless, everything was perfect and we didn't feel like we were part of a mob.
Our small dog was with us, and was well received.
May 1, 2016
Rated 5.0 out of 5.0 by montanatravelers Great Experience
We arrived at the Holiday Inn and Suites late that night and the front desk crew was very nice and accommodating. The recognized our membership in IHG and explained the benefits of our stay. A discounted upgraded room and free Wi-Fi. Our room was clean and very comfortable as was the workout area. Breakfast was healthy. We will try to stay at this hotel next time we are in the area.
April 30, 2016