Rated 4.6 out of 5 by 126
Rated 5.0 out of 5.0 by jia123 The complimentary breakfast is so nice when getting off to early meetings.
Employee at Check-in could not access the Senior (AARP) discount feature. It was never applied to the bill, even though it was stated he would have someone show him how to do so.
March 22, 2015
Rated 5.0 out of 5.0 by Paulalalala Nicely Appointed Room
Overall I was pleased with my stay here. I do have two specific complaints. First, the door to my room was so poor-fitting that not only did there appear to be an inch gap between the door and the floor, but I could see copious amounts of light up one side of the door as well. Needless to say. I heard everyone who came down the hall, all night long. My other concern was the bed itself. The mattress was too soft, so that when I sat on the edge of the bed, I slid off. It was amusing, but didn't make for the best night's sleep. The bed pillows were great, however, and I loved that the pillowcases were labeled so I'd know which pillows were soft and which were firm.
The room itself was lovely, and had a very comfortable chair and ottoman. I was pleased to see a microwave and refrigerator, although I didn't need them during this stay. The bathroom was modern and clean, and the shower head was wonderful and had lots of water pressure.
Breakfast was served beginning at 6, which was nice for me since I was up early. There was a good selection and the woman working was friendly and kept everything filled and clean. I especially enjoyed the biscuits, which were fluffy and not too dry like some can be.
The front desk staff was great, both at check-in and check-out. A new employee was being trained when I checked in, and he was professional both in his attire and his demeanor. The woman training him also made me feel very welcome. Check out was simple and only took a second, and the clerk expressed her hopes that I had enjoyed my stay.
The parking lot was a bit of a mess. Apparently it had snowed about 5-6" on Wednesday night, and when I checked in Thursday afternoon, it hadn't been plowed. People were just walking through the ruts left from other peoples' tires. I parked in the cleanest spot I could find, but still had to walk through snow up over my shoes. When I left Friday morning, nothing had changed.
Again, overall, I was quite pleased with my stay here. None of the negative things I've mentioned were deal-breakers, just things I hope the management will take notice of and improve in the future. I will book a room here again when I return to the area.
March 10, 2015