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Rated 4.4 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by clean, comfortable , great service. Very nice pool area, my son and his team had great fun. the work out area was very nice. the sauna was very nice and well kept. May 13, 2015
Rated 4.0 out of 5.0 by Spacious hotel The hotel has a very nice pool. Very spacious hotel. Nicest holiday inn express we have stayed at. May 13, 2015
Rated 2.0 out of 5.0 by Disappointing Customer Service I have stayed at this hotel over a hundred night in the past 9 years. Most of the staff is excellent and this hotel has a great work out facility. In the past, I have been greeted as a IHG reward member, not this time. Beatrice the front desk person went out of her way to make sure that my stay was unsatisfactory. The hotels knows we are in town for training. In the past, I have always requested a quite room away from the highway in the front. The room that I received was at the very front, guaranteed to hear the highway all five night. I asked to change rooms immediately. Beatrice informed me that the hotel was sold out and this would be the only room available. Which was not the case. I checked the next day online and found rooms available. I called the front desk again to request changing rooms and they said there would be no problem the next day. The next day I called the front desk to change rooms and the girl had no idea what to do! Beatrice would be in a 7am and I would have to talk with her. Beatrice again informed the hotel was sold out and that she had told me that on check-in. She now was talking down to me as if I was not a guest at all! I did let her know that I would be filling out a guest experience review. Her response was classic, "That will be Fine". In the past, I have always liked staying at this Holliday Inn Express and recommended to everyone. Now, I hope they can fix this problem or management tells my company that they no long want our business. Sincerely, Aaron May 13, 2015
Rated 5.0 out of 5.0 by Great Stay Comfortable beds; clean and inviting room and atmosphere. Friendly staff with attentive service! May 13, 2015
Rated 5.0 out of 5.0 by great service Beatrice and her staff always do a great job of making me feel welcome. May 11, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. I enjoyed my stay here, nice place! Room was very clean and comfortable, and the breakfast was fresh and hot! May 4, 2015
Rated 5.0 out of 5.0 by One of my best Holiday Inn Express experiences I flew to Detroit to attend commencement at EMU and this hotel was the perfect choice, hotel being about 15 minutes from both the airport and commencement center, with plenty of restaurant choices. My graduating daughter who lived an hour north, stayed the night before with her night twith her spouse and granddaughter so the pool was a hit. I got a mini suite and it allowed us to hang and visit. Great staff and amenities. Definitely would stay again. April 29, 2015
Rated 4.0 out of 5.0 by Comfortable bed Bed is comfortable. And it has good fitness center. April 28, 2015
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