Rated 4.5 out of 5 by 142
Rated 5.0 out of 5.0 by CocoFromOttawa Larger than average room, comfy bed and helpful staff
We stayed here during our daughter's soccer tournament. Our room was larger than the average 2 queen bed room and their beds were very comfortable. Their staff was helpful. Very clean hotel. We are rating average for their 'value' because we felt that the cost per night was high for a small town like Belleville. But this may be because there were also a baseball tournament going on in town. But the hotel was great and I would recommend this hotel to anyone.
August 17, 2013
Rated 4.0 out of 5.0 by AlexSasha Excellent Hotel to stay in Belleville close to Sandbanks
We were looking for a good quality, good value hotel in Belleville which was a close drive to Sandbanks Provincial Park and we definitely got it with Holiday Inn. The rooms are excellent and very clean. The pool and jacuzzi and fitness room is very good. It's great that breakfast is included in the price, but the breakfast choices should be better quality and more nutritious. Pre-made eggs, sausages, pancakes, and yogurts with added colours does not qualify in our day and age for a nutritious healthy breakfast. Holiday Inn can afford to invest a little bit more money in better quality, natural/organic yogurts, cereals and other foods without any preservatives or additives. The people at the front desk were extremely nice and helpful, but unfortunately they did not have much knowledge about Prince Edward County wineries, cafes, and restaurants. I'm sure a lot of people coming to the Holiday Inn at Belleville are interested in going to Sandbanks beaches and the surrounding wineries and restaurants, so they should have more knowledge about Prince Edward County, so that they can make recommendations. In general though, we enjoyed our stay at the Holiday Inn very much, and we will be coming back.
August 14, 2013
Rated 4.0 out of 5.0 by Fylo Great room; good but crowded breakfast
We loved our room. We had a suite and it was the perfect layout for parents with a 4 year old and a baby (in his Pack n Play). Everything was very clean and relaxing.
We enjoyed the pool and hot tub, which was clean, well-signed and had all the necessary safety equipment handy. (My daughter really wanted to get her hands on that life preserver, though! :))
Our stay was two nights and I believe it was sold out both nights. No surprise that on our first morning the breakfast area was a bit of mad house with families circling for free tables and the single staffer struggling to restock the breakfast bar. On day two we realized there was excellent seating available outside too. I'd only recommend that on 'sold out' nights, that they schedule an extra half or full employee to help restock the mini-buffet the next morning.
Otherwise a great stay!
August 14, 2013
Rated 1.0 out of 5.0 Uncomfortable
The room had a king size bed. Non smoking. The hallway smelled like body odor, thankfully my room did not. The bathroom was clean. Basic. The bed was the most uncomfortable bed I've ever slept in. It was incredibly soft and I felt suffocated the whole night despite the very noise fan of the ventilation (air conditioner).
When I walked into the lobby, the young woman was texting on her cell phone and did not immediately put her phone down until she was done.
Would I stay there again? For over $150 a night? No. I'll be trying the Hamptons Inn.
That said, I stay at the Holiday Inn Express in Kingston all the time and have never had a bad experience.
August 12, 2013
Rated 4.0 out of 5.0 by Happy31 Was a very comfortable room and easy to relax
My wife and I found the room to be very nice. The one thing we would both like to see in the type of room we had were some footstools
August 10, 2013
Rated 5.0 out of 5.0 by pamurphy Excellent service
My wife just raved about how comfortable the bed was!
August 7, 2013
Rated 5.0 out of 5.0 by Miguel1980 Comfortable and excellent service
It was great but it would be better if the hotel could have a security case on the bedroom. The service was excellent, the breakfast was fine and all the staff supports all the requirements.
August 3, 2013
Rated 5.0 out of 5.0 by 2happycustomers lovelyplacetostay
My husband and I stayed here for one night only. The lobby and the room felt very welcoming. Everything very clean and nice. The breakfast room was lovely - all in all a great stay.
August 1, 2013
Rated 4.0 out of 5.0 by Shabt Great sleep but breakfast service poor
This was our third visit to this hotel. We have always been very satisfied and get a great sleep in the very comfortable beds. This time the breakfast service was not as good as others. The attendant was having difficulty replenishing the food and the dishes/utensils.
When we arrived, there were no plates and no knives. The pancake maker was out of order and there no cinnamon buns were brought out. Various foods, (bread, muffins, ham) ran out and people had to stand around and wait for the attendant to bring more out. Perhaps when the hotel is full a second attendant should be on duty or only paper plates and plastic cutlery should be used so the attendant need not spend time washing dishes.
July 29, 2013
Rated 5.0 out of 5.0 by dDblU #1 in hotel choices!
I would like to thank the accommodative staff at Holiday Inn Express in Belleville, Ontario. This was not our first stop. The first "hotel" we went to had completely different instructions on file than what I had initially made online. Imagine offering us a smoking room for two nights to my asthmatic daughter??? NO THANK YOU.
We moved on and found a quaint setting at the Holiday Inn Express. The front desk clerks were pleasant and very positive. It was a pleasure having to deal with them. Also, the atmosphere was clean and very relaxing.
At first, we thought that the cost of the two nights were a little over our budget and while that might be true, we got every penny's worth and then some. It was definitely worth the stay and will make the Holiday Inn Express in Belleville #or any other city/town for that matter# our number one and only option.
Thank you for the worthwhile accomodations!
July 23, 2013
Rated 5.0 out of 5.0 by Optomist Great Stay
Hi there, the Holiday Inn express Belleville was great. We stayed for 2 nights it was the cleanest nicest room i have stayed in. The front desk staff were so nice and very helpful.
I totally recommend this hotel
July 20, 2013
Rated 4.0 out of 5.0 by Coach55 Belleville - great service but a bit over-priced
I have stayed at this location several times over the past few years and each time have been very happy with the staff and service.
I did feel that the price has crept up over the past year or so and the charge for this latest stay was definitely over-priced to the point where I might actually consider not returning.
July 19, 2013
Rated 5.0 out of 5.0 by LeDoyen1 Great Service
We had a great experience at our stay of 2 days at HIE Belleville, the welcome information staff, room services and the cafeteria and security staff were all extremely helpful and friendly .
good Job to the Team !
July 13, 2013
Rated 5.0 out of 5.0 by lacj Great service
I stayed about 70 days at this hotel. Some long weekend I went back home. They stored my luggage in a safe place. When I checked in again, my luggage were already in my room. This is Extra service that makes a difference in the choice of hotel. I felt like home. Staff is always smiling.
July 3, 2013
Rated 5.0 out of 5.0 by 6Golfers Great room / great staff
The staff were all very friendly, accomodating and helpful. The room was clean and spacious. Overall a great stay.
June 28, 2013
Rated 3.0 out of 5.0 by bb33334444 Another visit to HIE Belleville
As a gold member I always get a water and snack at check in.
Except when staying in Belleville;
TV and cable box very complicated to operate.
June 25, 2013
Rated 5.0 out of 5.0 by chaysbaby bravo in all
A bit on the high side this time around. but still very good compared to others.
June 22, 2013
Rated 5.0 out of 5.0 by Bancroft very clean and super friendly staff
we were very pleased with all aspects of the hotel
June 21, 2013
Rated 5.0 out of 5.0 by Katie1936 Customer service
I was very impressed with the young ladies at the registration desk and in the breakfast area. They were so pleasant, courteous, smiling, never got flustered and were willing to go that extra mile. They made our stay even more enjoyable. They recommended excellent restaurants for dinner and even called and made the reservations. What more could you ask for???
June 20, 2013
Rated 5.0 out of 5.0 by ComfortableStay ComfortableStay
Very clean, spacious and helpful staff. Breakfast was great as there a good variety every day and the pool was a nice size when it was quiet.
June 10, 2013
Rated 5.0 out of 5.0 by Karaj Long business stay
I have spend almost a month here, and it was excellent experience
May 22, 2013
Rated 4.0 out of 5.0 by Infrared I Would Stay Here Again.
The hotel staff was friendly and attentive to my needs. The room was clean and quiet and there are multiple choices for dining close by.
May 16, 2013
Rated 5.0 out of 5.0 by DaMarOMc Great Night
We were very happy with the hotel. It was light and airy. The bed was very comfortable and the room was clean. The staff was great and the breakfast, which was included in the price, had a variety of cold and hot choices. It was also very tasty.
May 10, 2013
Rated 3.0 out of 5.0 by 12341 Hotel Stay
Items that should be improved
-Internet access is near impossible around 9pm
-have kitchenettes in some rooms
-microwaves don't have enough power to even do popcorn (one microwave shut off after trying to pop a bag for 3 minutes)
-need separate key for fitness center
-supposed to go to front desk to get pool towels
-number of washers and dryers
-quality of breakfast juices, bread is dried out, no omelet varieties
April 30, 2013
Rated 1.0 out of 5.0 by Katharine1 Disappointed
Hello, As a Holiday Inn constant visitor and Time Share Owner I was very disappointed with the service I received at this property. I was given a coupon to use from one property at ANY property. When I mentioned this coupon when I booked, they said, we don't know bring in the coupon. However before I could bring it in the message was at the front desk when I checked in that the manager left for the day and has decided not to honor my coupon. They did have a room for me, which I was happy not to be on the street that night. The next day when I called to see about staying another night, they didn't have a room for me unless I wanted to pay a large cost for a King suite. I did check out with extreme disappointment. I am on the road FIVE DAYS A WEEK with my job and always looking to stay at all the Holiday Inn properties around Canada. I did find wonderful service at a competitor's property down the street for a lot less with great service. When I checked in I was asked if I wanted a points card, which I said yest to, and got right there on the spot. I will be collecting points at that property when I come to Bellville from now on. Sorry Holiday Inn.
April 29, 2013
Rated 4.0 out of 5.0 by Gaiter64 Friendly Staff, Great property
Madyson at the front desk has been welcoming each time I've stayed. Quiet, relaxing and affordable!
April 17, 2013
Rated 5.0 out of 5.0 by Brady12 Amazing staff and service.
The minute I walked in to this hotel I had a feeling my 2 night stay would be worry free and relaxing. The front desk staff is extremely helpful and courteous and made sure they met all my needs upon arrival. Both nights in my King Executive room were truly relaxing and enjoyable. The pool and fitness room are very well kept, as are all the facilities in this hotel There is not much to do in terms of shopping or night life in the area, but the amazing stay made up for that. I would highly recommend this hotel to anyone staying in the Quinte area on business or leisure whether on a budget or not.
April 12, 2013
Rated 5.0 out of 5.0 by JanDenG Easter weekend stay
Very comfortable & relaxing. The bed (mattress) & pillows were so comfortable. The amenities were a bonus!
When we forgot an item in the room, the staff were quick to notify us (immediately) regarding the item. Thanks.
Thank you for making our (short) stay a great experience. We will return.
April 5, 2013
Rated 5.0 out of 5.0 by Northcarp Great reception
Years ago we stayed in many inns all over Ontario and northern New York and Michigan States when our son played travel hockey,
It brought back old memories to see a couple of buses and teams at the hotel.
Hotel Staff and parents were excellent in the way they handled all the kids who were polite and well behaved.
It was a memorable and refreshing stay for us.
March 30, 2013
Rated 5.0 out of 5.0 by VBear Great location and place
We enjoyed everything about this place..staff are great...food was good....my only negative comment would be about the rate... i find the rate to be high, although it is comparable to other hotels in the area...i suggest the price of hotels in Belleville to be excessive compared to similar communities
March 21, 2013