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Rated 4.5 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Was a very comfortable room and easy to relax My wife and I found the room to be very nice. The one thing we would both like to see in the type of room we had were some footstools August 10, 2013
Rated 5.0 out of 5.0 by Excellent service My wife just raved about how comfortable the bed was! August 7, 2013
Rated 5.0 out of 5.0 by Comfortable and excellent service It was great but it would be better if the hotel could have a security case on the bedroom. The service was excellent, the breakfast was fine and all the staff supports all the requirements. August 3, 2013
Rated 5.0 out of 5.0 by lovelyplacetostay My husband and I stayed here for one night only. The lobby and the room felt very welcoming. Everything very clean and nice. The breakfast room was lovely - all in all a great stay. August 1, 2013
Rated 4.0 out of 5.0 by Great sleep but breakfast service poor This was our third visit to this hotel. We have always been very satisfied and get a great sleep in the very comfortable beds. This time the breakfast service was not as good as others. The attendant was having difficulty replenishing the food and the dishes/utensils. When we arrived, there were no plates and no knives. The pancake maker was out of order and there no cinnamon buns were brought out. Various foods, (bread, muffins, ham) ran out and people had to stand around and wait for the attendant to bring more out. Perhaps when the hotel is full a second attendant should be on duty or only paper plates and plastic cutlery should be used so the attendant need not spend time washing dishes. July 29, 2013
Rated 5.0 out of 5.0 by #1 in hotel choices! I would like to thank the accommodative staff at Holiday Inn Express in Belleville, Ontario. This was not our first stop. The first "hotel" we went to had completely different instructions on file than what I had initially made online. Imagine offering us a smoking room for two nights to my asthmatic daughter??? NO THANK YOU. We moved on and found a quaint setting at the Holiday Inn Express. The front desk clerks were pleasant and very positive. It was a pleasure having to deal with them. Also, the atmosphere was clean and very relaxing. At first, we thought that the cost of the two nights were a little over our budget and while that might be true, we got every penny's worth and then some. It was definitely worth the stay and will make the Holiday Inn Express in Belleville #or any other city/town for that matter# our number one and only option. Thank you for the worthwhile accomodations! July 23, 2013
Rated 5.0 out of 5.0 by Great Stay Hi there, the Holiday Inn express Belleville was great. We stayed for 2 nights it was the cleanest nicest room i have stayed in. The front desk staff were so nice and very helpful. I totally recommend this hotel July 20, 2013
Rated 4.0 out of 5.0 by Belleville - great service but a bit over-priced I have stayed at this location several times over the past few years and each time have been very happy with the staff and service. I did feel that the price has crept up over the past year or so and the charge for this latest stay was definitely over-priced to the point where I might actually consider not returning. July 19, 2013
Rated 5.0 out of 5.0 by Great Service We had a great experience at our stay of 2 days at HIE Belleville, the welcome information staff, room services and the cafeteria and security staff were all extremely helpful and friendly . good Job to the Team ! July 13, 2013
Rated 5.0 out of 5.0 by Great service I stayed about 70 days at this hotel. Some long weekend I went back home. They stored my luggage in a safe place. When I checked in again, my luggage were already in my room. This is Extra service that makes a difference in the choice of hotel. I felt like home. Staff is always smiling. July 3, 2013
Rated 5.0 out of 5.0 by Great room / great staff The staff were all very friendly, accomodating and helpful. The room was clean and spacious. Overall a great stay. June 28, 2013
Rated 3.0 out of 5.0 by Another visit to HIE Belleville As a gold member I always get a water and snack at check in. Except when staying in Belleville; TV and cable box very complicated to operate. June 25, 2013
Rated 5.0 out of 5.0 by bravo in all A bit on the high side this time around. but still very good compared to others. June 22, 2013
Rated 5.0 out of 5.0 by very clean and super friendly staff we were very pleased with all aspects of the hotel June 21, 2013
Rated 5.0 out of 5.0 by Customer service I was very impressed with the young ladies at the registration desk and in the breakfast area. They were so pleasant, courteous, smiling, never got flustered and were willing to go that extra mile. They made our stay even more enjoyable. They recommended excellent restaurants for dinner and even called and made the reservations. What more could you ask for??? June 20, 2013
Rated 5.0 out of 5.0 by ComfortableStay Very clean, spacious and helpful staff. Breakfast was great as there a good variety every day and the pool was a nice size when it was quiet. June 10, 2013
Rated 5.0 out of 5.0 by Long business stay I have spend almost a month here, and it was excellent experience May 22, 2013
Rated 4.0 out of 5.0 by I Would Stay Here Again. The hotel staff was friendly and attentive to my needs. The room was clean and quiet and there are multiple choices for dining close by. May 16, 2013
Rated 5.0 out of 5.0 by Great Night We were very happy with the hotel. It was light and airy. The bed was very comfortable and the room was clean. The staff was great and the breakfast, which was included in the price, had a variety of cold and hot choices. It was also very tasty. May 10, 2013
Rated 3.0 out of 5.0 by Hotel Stay Items that should be improved -Internet access is near impossible around 9pm -have kitchenettes in some rooms -microwaves don't have enough power to even do popcorn (one microwave shut off after trying to pop a bag for 3 minutes) -need separate key for fitness center -supposed to go to front desk to get pool towels -number of washers and dryers -quality of breakfast juices, bread is dried out, no omelet varieties April 30, 2013
Rated 1.0 out of 5.0 by Disappointed Hello, As a Holiday Inn constant visitor and Time Share Owner I was very disappointed with the service I received at this property. I was given a coupon to use from one property at ANY property. When I mentioned this coupon when I booked, they said, we don't know bring in the coupon. However before I could bring it in the message was at the front desk when I checked in that the manager left for the day and has decided not to honor my coupon. They did have a room for me, which I was happy not to be on the street that night. The next day when I called to see about staying another night, they didn't have a room for me unless I wanted to pay a large cost for a King suite. I did check out with extreme disappointment. I am on the road FIVE DAYS A WEEK with my job and always looking to stay at all the Holiday Inn properties around Canada. I did find wonderful service at a competitor's property down the street for a lot less with great service. When I checked in I was asked if I wanted a points card, which I said yest to, and got right there on the spot. I will be collecting points at that property when I come to Bellville from now on. Sorry Holiday Inn. Katharine April 29, 2013
Rated 4.0 out of 5.0 by Friendly Staff, Great property Madyson at the front desk has been welcoming each time I've stayed. Quiet, relaxing and affordable! April 17, 2013
Rated 5.0 out of 5.0 by Amazing staff and service. The minute I walked in to this hotel I had a feeling my 2 night stay would be worry free and relaxing. The front desk staff is extremely helpful and courteous and made sure they met all my needs upon arrival. Both nights in my King Executive room were truly relaxing and enjoyable. The pool and fitness room are very well kept, as are all the facilities in this hotel There is not much to do in terms of shopping or night life in the area, but the amazing stay made up for that. I would highly recommend this hotel to anyone staying in the Quinte area on business or leisure whether on a budget or not. April 12, 2013
Rated 5.0 out of 5.0 by Easter weekend stay Excellent suite. Very comfortable & relaxing. The bed (mattress) & pillows were so comfortable. The amenities were a bonus! When we forgot an item in the room, the staff were quick to notify us (immediately) regarding the item. Thanks. Thank you for making our (short) stay a great experience. We will return. April 5, 2013
Rated 5.0 out of 5.0 by Great reception Years ago we stayed in many inns all over Ontario and northern New York and Michigan States when our son played travel hockey, It brought back old memories to see a couple of buses and teams at the hotel. Hotel Staff and parents were excellent in the way they handled all the kids who were polite and well behaved. It was a memorable and refreshing stay for us. March 30, 2013
Rated 5.0 out of 5.0 by Great location and place We enjoyed everything about this place..staff are was only negative comment would be about the rate... i find the rate to be high, although it is comparable to other hotels in the area...i suggest the price of hotels in Belleville to be excessive compared to similar communities March 21, 2013
Rated 3.0 out of 5.0 by Woken up twice by front desk After arriving at the hotel very late (1am) during a snowstorm we were woken up twice in the morning 8am & 8:15am to ask if we were extending our stay. We were not impressed. February 16, 2013
Rated 5.0 out of 5.0 by Snowmegeddon 2013 Snowed in with no where to go, and made to feel right at home. February 15, 2013
Rated 5.0 out of 5.0 by Service with a smile! The staff were so friendly and helpful-it is obvious that they really wanted to make sure we felt appreciated! The breakfast was great and I love that it was included. While our room was a bit pricey, it was so comfortable, so clean, and we slept very soundly there. Since we were there determining which eastern Ontario community we would plan to move to, the friendly staff helped us decide to live in Belleville! The cookies are a nice touch-thanks for everything! February 11, 2013
Rated 3.0 out of 5.0 by welcome call not needed I had a very long day when I checked into the hotel. All I wanted to do was sleep for a few hours. A phone cal from the front desk woke me up. They were calling to say "Welcome" They had already said "welcome" when I checked in. Forget the phone call.........let people relax! January 31, 2013
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