Rated 4.1 out of 5 by 138
Rated 2.0 out of 5.0 by MayorsMom Disappointed in our experience
We reserved a king suite for our 3 night stay, splurging on the extra expenditure so that my husband and I could spread out a bit for our "staycation". Webster defines a suite as a set of rooms, so I was expecting a bedroom and a living area. What I got was merely a single larger bedroom. The room was directly across from the elevator (noisy) and above the front entry, where guests and employees went to smoke. At 1 a.m. about 10-12 men with booming voices gathered there and were completely obnoxious. I called the front desk, who did address the issue, however it took the men over 20 minutes to quiet down. The pool's heater was broken. I forgot to bring a corkscrew and the desk had none to borrow. Not a crucial thing, however, I can not have been the first guest to ever have needed such a basic item!
All that being said, the hotel is clean and the employees friendly. I just can't help but feel I could have saved couple of hundred dollars by staying at a competitor's hotel and have gotten about the same experience as I had here.
July 24, 2014
Rated 4.0 out of 5.0 by mikemcf A nice option for Reds games
Shuttle service makes this a great location for Reds games. Staff (Sean) was very helpful. Will probably stay here again. If you decide to stay here - bring your own newspaper.
July 15, 2014
Rated 4.0 out of 5.0 by sports family Excellent to Average
Amy, at the front desk was great! First time we were acknowledged as IHG guests.
The beds were comfortable, as were the pillows. Breakfast was good with a lot of choices. The breakfast room was a little chilly so bring a sweater or jacket.
The door to our room was not square in the door frame so it appeared as though the door was open. Light came through on three sides
We didn't have our room fully serviced but we're not left any new toiletries.
Positives more than out weighed the negative.
July 12, 2014