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Rated 4.1 out of 5 by 36 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great location We found this hotel to be very easy to locate as we were not from the area.The room was very clean and the beds were very comfortable.The breakfast was very good with plenty of seating and clean tables and food prep area. The selection was well stocked and replenished regularly.The staff was very polite and helpful.Check in and out was fast and efficient.Our only complaint was the number of dogs staying on our floor.We saw at least five and there was a lot of incessant barking and scratching at their doors.While we would stay here again we would definitley request to stay on a "dog free" floor. April 25, 2013
Rated 4.0 out of 5.0 by Great Experience The overall size and comfort of our room was great for our need. Our bed was comfortable giving both of us a good night's rest for the planned activities with our grand kids the following day.The complimentary breakfast offered a lot of choices to get our day started and was well stocked. April 14, 2013
Rated 4.0 out of 5.0 by Fun midweek getaway My children (ages 6 and 12) and I stayed for two nights mid-week in April over Spring Break. The room and beds were comfortable and quiet. And although the pool is smaller than it appears in photos, it and the spa were quite nice; read, we spent hours swimming. The breakfast selection was much better than the usual fare and the kids LOVED the pancake machine. Also, we went to two wonderful museums in downtown B'ham: Spark, the museum of electrical invention (better for older kids--and get a docent to show how stuff works) and Mindport (a great hands-on science museum with a $2 entrance fee (and Spark was only $6 for 10+ and $3 for little ones). We'll probably go back to Spark some weekend because they have a Tesla Coil that generates 4 million watts!!!, but they only demonstrate on weekends. Overall, a fun trip north. April 9, 2013
Rated 3.0 out of 5.0 by Loud and Uncomfortable When I reserved my room (in advance) I requested a King room. I was informed that the King rooms were for guests checking in over the weekend. Regardless of my priority status, I was informed that I could change to a King room after the weekend guests had checked out. Guests with children was continually placed over my room. Constant heavy walking and children running over head caused many sleepless nights. April 9, 2013
Rated 5.0 out of 5.0 by Great staff, nice clean facilities Always enjoy our stay here. Great service, clean facilities and nice location April 7, 2013
Rated 5.0 out of 5.0 by Pillows..Yuch! I loved everything about this hotel. The bedding and towels were top quality but what is with the pillows??? They are small, half stuffed and very cheap!!! There were 4 little pillows on a king size bed...how about using at least queen size pillows that fit into the huge pillow cases you already have! I love that the pillow cases mark the pillows as either hard or soft but the actual pillows are just... empty!!! How about upgrading them to match everything else that is so wonderful about this hotel!!! April 5, 2013
Rated 2.0 out of 5.0 by Horrible beds By far the worst beds we have ever slept in, staff reaction when I mentioned it the following morning was a half hearted "Sorry to hear that" . Beds were so bad that my wife and I considered sleeping on the floor as it was propbably more comfortable. Very unlikely to stay here again. April 2, 2013
Rated 1.0 out of 5.0 by Property in need of major refurbishing. My wife and I were VERY dissapointed in this property. Every where we looked there was need for major repairs, carpet was dirty, painting was poor and dirty, outdated. March 29, 2013
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