Rated 1.0 out of 5.0 by LGS226 Property in need of major refurbishing.
My wife and I were VERY dissapointed in this property. Every where we looked there was need for major repairs, carpet was dirty, painting was poor and dirty, outdated.
March 29, 2013
Rated 5.0 out of 5.0 by Gear55 Comfortable beds
This was not the first time we stayed there so we were well aware of the great hotel you run. I work in the hotel industry and your front desk people are in one word awesome, the best I have encountered ever . I wouldn't hesitate to recommend your hotel .
March 29, 2013
Rated 5.0 out of 5.0 by wcaFH Great as always
I stay here a lot. Always great service. I come mainly for medical visits--very convenient to Cordatta Medical facilities.
March 12, 2013
Rated 2.0 out of 5.0 by Laura32 No Concern for special request
I did not have good experience at this hotel as when booking my room in advance (by speaking and emailing with the manager) I specifically requested a room away from the elevator and ice machine, on the top floor. Well, I got the top floor, but directly across from the elevator and ice machine. I requested a move, went and got my key for the next room and it was directly across, the otherside of the elevator and ice machine. Finally they moved me to the second floor, only 2 rooms away from the elevator and ice machine. You would think that after the communications with the manager, booking in advance etc. they would actually set aside a room for me with my requests.... There was a soccer team staying at this hotel as well, and all we heard during the night, and very early morning was slamming of doors, thumping of feet above in the hallways. Experience not good at all. So when you make specific requests, you don't necessarily get them. I complained in the morning, all they said was sorry. That's it. No incentive to come back.
March 10, 2013
Rated 4.0 out of 5.0 by Rosarita Park and Fly Service
It seemed like a good idea at the time, but probably wouldn't do it again, only for the fact that we ended up waiting for half an hour after we go our bags before the taxi back to the hotel showed up, even though we had phoned them as soon as we landed like they told us to. After travelling all day, didn't need that as well as the ride back to the hotel to collect our vehicle. Next time, we will just leave our truck at the airport.
But the hotel was good and clean. Restaurants close by and the pool and hot tub were great, especially because they were open late (till midnight).
Hot free breakfast in the morning is always a good thing. So overall, yes I would recommend the hotel but not the park and fly leaving your vehicle there part of it.
March 4, 2013
Rated 3.0 out of 5.0 by TMC10 Feb business stay
Normally my overnight stay at the Bellingham Holiday Inn Express is excellent. This time around I was only able to get into a ground floor room, I prefer and always request an upper level room. Unfortunately, I was situated next to a room with noisy misbehaving kids who began knocking on the wall next to my bed and window. I was too exhausted to complain to the desk at the time. Next time get me my preference of an upper level quite room, thank you.
March 2, 2013
Rated 5.0 out of 5.0 by Skalleywagg Great Staff and Experience
The staff was very friendly and accommodating. Differently would stay at this property again.
February 19, 2013
Rated 5.0 out of 5.0 by traveller2227 GREAT PEOPLE AND PLACE
had a chance to go back and spend a sencond weekend at this location. once more the hotel staff was excellant in helping us find placesplaces we wanted to visit. the room was nice and very quiet. the cooling of the room was not working well but that was most likely our settings on the controls. I would recommend this hotel to anyone needing to stay in the area.
February 9, 2013
Rated 3.0 out of 5.0 by shanny1970 Comfy bed!! Great breakfast,TERRIBLE DOOR SLAMMING
Been here many times. So many positives. However, it is need of an update and something needs to be done so the room doors don't slam. It is sooooooooooooooooo loud.
February 8, 2013
Rated 2.0 out of 5.0 by woootruck Frustrated
I travel frequently for business and usually choose Holiday Inn Express as it is generally well geared for business travel. I often book using my iPhone app because it helps locate your hotels when I am in an area that I am not familliar with. I did this for this stay and chose the best available option for me which was "standard romm". Upon arriving very late that night I was told that I was to have a smoking room and there were no other options. I had seen that choice as available when I was booking the room on my phone but did not and would not chose it. My room was smelly and I was not happy at all. The lady at the desk was nice but explained to me that the app was not the best way to book the room and that I should phone the hotel directly. Is that true? I would prefer that you online bookings reserve the room that is chosen. Thank you.
January 30, 2013
Rated 5.0 out of 5.0 by TreeHugger8 Wonderful hotel and service.
I stayed here with my mother a few weeks ago and had a fantastic time! The hotel is in such close proximity to the mall and many restaurants that we were able to walk everywhere. Coming back to a nice hot tub was just what we needed after a long walk. The friendly staff was very knowledgeable about the area and made great recommendations. There was a very broad selection of new movies to choose from on the TV and excellent WiFi in the room. Being able to use the full size gym next door after the delicious breakfast got our morning off to a great start! Everything was very clean and comfortable! I will definitely stay here again and recommend this hotel to anyone traveling to Bellingham.
January 17, 2013
Rated 5.0 out of 5.0 by Doug64 Quick Stop
I was in town overnight, and stayed at the Express. O.K. location, friendly staff,nice room. It was a good value, and an enjoyable stay.
January 16, 2013
Rated 5.0 out of 5.0 by wcaFH Very Good Value & Friendly Staff
Another very nice stay; lately almost once per week. Consistent, efficient, staff, and quiet.
January 11, 2013
Rated 5.0 out of 5.0 by jdobrom116 Relaxation at its finest.
I have never stayed at a hotel with such service or amentities as this holiday inn express. I was very well taken care of since I walked through the door. The front desk staff was very cheerful and welcoming. They were the first experience I had in the hotel and they started things off right. The room was wonderful, beds comfortable and amazing size tv. Breakfast bar was everything I could hope for and more. It wasn't just a cereal and toast but much, much more. The checkout was fast and quick and I was on my way. My stay was wonderful.
January 11, 2013
Rated 2.0 out of 5.0 by D2T2 A mess
Elevator was dirty. Room was extremely cold and it took an hour for it warm up. We sat around in our coats in the meantime. When I mentioned the problem to the front desk, the response was, "Sorry 'bout that." Coffee maker didn't work. The heater in the room never would shut off automatically. The girl emptying the trash cans during breafast literally dragged the metal can across the room.
Overall the staff was poorly trained. Place was dirty.
We arrived on a Friday night and there would not be a manager on duty until the following Monday. Where's management???
January 10, 2013
Rated 4.0 out of 5.0 by Islander01 A wonderful getaway
My husband and I planned a 2 day getaway in Bellingham just after xmas and found the Holiday Inn had space available during the days we were looking for at an extremely reasonable rate. We are from Canada and made our way down, and arrived at the hotel earlier than check-in time, but were able to get into our room right away. The front desk staff were extremely pleasant & professional at all times.
The room was clean & spacious - we were very happy with that. We walked to the Bellis Fair Mall (a very nice walk) and toured around there. We enjoyed a few brews & meals at the quaint sports bar & grill right next door to the hotel. We also took some time out & very much enjoyed the hot tub - it was the end of a perfect day for us.
The ONLY downside we found was that the breakfast area was too small for the number of guests trying to get breakfast. We ended up taking ours up to the room as there was no seating anywhere.
All in all, it was a great experience and I would highly recommend this hotel to anyone who would like to be near the Mall & surrounding area.
January 3, 2013
Rated 5.0 out of 5.0 by Mary46 Nice Room
Excellent stay, attentive staff, clean room, and enjoyable breakfast! Thank You!
January 2, 2013
Rated 5.0 out of 5.0 by Gypsyatheart Friendly staff, great location
I stay at this hotel anytime I am flying into or out of Bellingham Airport, great location close to all shopping and amenities and just a few minutes from the airport. Front desk is always friendly and welcoming, regardless of the time of day or night.
December 31, 2012
Rated 5.0 out of 5.0 by tpk52 Frequent guest
I stay at this facility whenever I am in town on business or as a visitor -- generally 6 or so times a year. I do so because it is convenient, clean, quiet, safe, and a good value for the money, especially when you add in complimentary free breakfast. The staff is very accommodating, helpful, and friendly.
December 12, 2012
Rated 5.0 out of 5.0 by Davefromseattle Positive experience!
I have chosen this hotel over others in the area, as my experiences repeatedly are excellent.
December 3, 2012
Rated 5.0 out of 5.0 by nwgent Rest & Relaxation
Bed,room size,positive staff,food very good value and professitional. Will return and tell others to go there.
November 11, 2012
Rated 4.0 out of 5.0 by TamTam123 Friendly Staff and Clean rooms
Everything about the stay was easy and efficient. The only complaint I have is that we were awaken by the water pipes at 6 am with a big bang. I know there will always be sounds with adjoining rooms but the noise was loud enough that it woke my husband and I both up quite abruptly. The sound of the shower running either upstairs or next door was super loud. When I mentioned this on check out the associate only said sorry and didn't offer any discount or adjustment. It would have been nice if they could have offered 10% off since our room rate was not a discounted room. Other than this the stay was just fine.
November 8, 2012
Rated 5.0 out of 5.0 by FrankiesBride Friendly Helpful Staff
I was very pleased with our stay here. The staff was friendly and helpful, rooms we clean and quiet. Great value, good location. I would definately recommend and revisit
November 7, 2012
Rated 5.0 out of 5.0 by NewWestfamily Great place to stay in Bellingham
We initially decided to stay here when flying out the next day from Bellingham airport due to the fact that they offer up to 14 days free parking with transporation to and from the airport. We were pleasantly surprised to find it way more than we expected. The kids loved the pool, dad loved the hot tub, the rooms were more than clean and comfy, and the free breakfast was really good, in fact way better than the usual "continental" breakfasts offered by many hotels. The staff was great, and the free wifi was a bonus. We will definitely stay here again!
October 25, 2012
Rated 5.0 out of 5.0 by threedogpeople Outstanding Customer Service
from the front desk, to maintenance, to housekeeping, to ancillary staff, this property is fabulous.
I have been an honored guest in Bellingham dozens of times and have never been disappointed by my visits.
My only suggestion is that the property needs to upgrade to the pillow top mattresses (at least in portion of the rooms) as the beds are generally too firm for me. As a chronic pain patient, having a choice of a softer bed would enable me to stay longer at the property. As it is now, one or two nights is about all my body will tolerate, after that the firm mattress becomes a problem.
October 17, 2012
Rated 5.0 out of 5.0 by Chand2cats Great hotel
I always like to pick Holiday Inn Express, because I know the room will be very clean and the breakfast is always good. Their locations are usually always centrally located so that they are easy to get to.
October 13, 2012
Rated 3.0 out of 5.0 by Ch3l4 Room off of lobby
The room we were placed in was right off the main lobby. Someone had fallen in the lobby during the night and there was a lot of commotion and noise with the aid of this person. The high people traffic and the cleaning room storage across the hall from our room did not allow for a quiet, restful experience.
October 12, 2012
Rated 4.0 out of 5.0 fun night
We stayed local and had a birthday swim sleep over. customer service was excellent, breakfast was great overall a good night.
October 11, 2012
Rated 5.0 out of 5.0 by John04 Good Hotel
A little hard to spot from the main road, due to tree growth.
Overall would stay there again.
October 11, 2012