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Rated 4.2 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Great Staff and spacious, clean, quiet room I have been staying at this hotel for a number of years and always feel like I'm returning to sanctuary of peace. September 12, 2014
Rated 5.0 out of 5.0 by Honest people! We forgot our camera in the room and they called us to let us know. September 11, 2014
Rated 4.0 out of 5.0 by Colorful Decor Convenient location, lovely hotel experience in a very beautiful California destination. September 11, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We stay here several times a year and have always had an excellent experience. We especially like the staff, among them Samir the General Mgr. who works the front desk and is available for help or questions. We also have had excellent service from Michael and Francis. The hotel is in a great location: one block away on either side is Subway and The Omlette House. On one end is a big Safeway, Peet's and Starbucks. Several blocks in the other direction is Laurel St. in San Carlos that has numerous restaurants and is fun to walk. Be sure to try HIE Belmont. You will enjoy the experience. September 9, 2014
Rated 3.0 out of 5.0 by Not up to usual IHG standards Room was comfortable and it's location for our business purposes drove the choice. Staff was very friendly. Disappointed in cleanliness. Old soap left in bathroom and the bathroom door was cracked and in need of repair. The refrigerator also did not get cold enough to safely keep food. I prefer IHG and am a member of the rewards club but this facility was not one of the better locations. September 9, 2014
Rated 4.0 out of 5.0 by Nice Sleep Nice hotel for sleeping but no pool or hot tub. This hotel also does not have laundry facilities. 1/2 mile to train station for commute to San Francisco. September 5, 2014
Rated 4.0 out of 5.0 by Great Night Sleep We arrived very late (early am) in the west coast. The beds were very comfortable. Refreshed in the morning after a great night sleep. September 1, 2014
Rated 3.0 out of 5.0 by Housekeeping went the extra mile Hotel was booked with several large groups and housekeeping really stepped up to get a room ready when we needed to switch rooms mid stay. Front desk staff was completely preoccupied with booking issues and felt unavailable to address issue with computer printer in lobby not working. August 30, 2014
Rated 5.0 out of 5.0 by LOVED THIS HOTEL! Great room, Friendly staff, Gym was small but still usable. The only complaint was the traffic but it is beyond the hotels duties. August 27, 2014
Rated 5.0 out of 5.0 by highly recommended - great value. comfortable and clean room, HD TV, great service and hospitality. August 26, 2014
Rated 3.0 out of 5.0 by Nice hotel but stale smoke smell Everything was great except for the stale smoke smell in the room. August 21, 2014
Rated 5.0 out of 5.0 by Great Business Hotel Clean and quiet, perfect for work trips. Friendly staff, easy parking, good location with a Safeway, Walgreens, and Peet's Coffee all within a few minutes drive. Fitness center has a stationary bike, treadmill, and elliptical - nothing fancy but better than nothing. Breakfast was the standard fare - coffee was good, and fresh fruit along with the usual suspects - worked for me. August 19, 2014
Rated 5.0 out of 5.0 by Awesome! We had a wonderful visit. The hotel and staff exceeded all our expectations. We will definitely be back! Thank you. August 18, 2014
Rated 5.0 out of 5.0 by 早餐非常不错,入住比较方便 办理入住比较快捷方便,早餐非常不错,品种又全,又好吃,房间比较整洁,看到一些中国来旅游的也住在这。感觉物超所值。 August 17, 2014
Rated 2.0 out of 5.0 by Internet Connectivity Marginal to Useless Overall, very nice property but the internet connection was marginal to non existent for both nights. Worked with tech support the first night (they blamed the hotel) and the problem was not resolved for the duration of my stay. Low speed and frequent total drop outs. Computer in the lobby wouldn't connect to the wireless printer to print out a boarding pass. Coffee was better than the standard HIex and I did appreciate the turkey sausage. August 12, 2014
Rated 5.0 out of 5.0 by Comfortable stay, reasonable prices Thank you for a wonderful stay in Bay Area. The staff was very friendly, the room was comfortable and clean, and overall a good experience. August 6, 2014
Rated 5.0 out of 5.0 by overall great experience everything was just perfect. No hangups or problems. Staff was very cordial and helpful. Recommend to everyone August 4, 2014
Rated 5.0 out of 5.0 by Ahhhhh My daughter and her friend and I spent one night at the Holiday Inn Express Belmont. We arrived around midnight, and were greeted warmly. The room was clean, the mattress and linens fresh and we all slept so soundly! Breakfast was excellent - and we especially appreciated the excellent coffee, greek yogurt (in addition to regular yogurt) and turkey sausage. The staff were very friendly and helpful - what a nice start to our day. August 4, 2014
Rated 5.0 out of 5.0 by Great Service and Comfortable stay Just completed a 1 week business trip and stayed at this hotel. Great quality and excellent staff. Would definitely recommend to others July 29, 2014
Rated 4.0 out of 5.0 by Location & comfort Hi Enjoyed our stay at the hotel. Breakfast offered enough choices to find something we liked. Location was good. there is a bus stop right outside. Bus can be taken to reach the BART station and various eating places along El Camino Real. Service was good. J July 22, 2014
Rated 4.0 out of 5.0 by Good Stay Room was clean, property was well kept, free parking, convenient to CalTrain station, breakfast was good. July 21, 2014
Rated 5.0 out of 5.0 by Great front desk service I wish I remembered his name but you can see who was working that night. Desk clerk was amazing. Very helpful with directing us to a great restaurant and giving directions to the airport for the AM. He was extremely friendly and made us feel very welcome. July 18, 2014
Rated 4.0 out of 5.0 by Good place Here is the example how some smaller issues can damage overall expression: 1. Breakfast - the staff didn't watch for food disappearing fast. Skimmed milk was the only choice left. I found the only one rotten orange. I noticed small sign saying to ask staff member for help. After I found a staff member, she said: "follow me" and walked me into the kitchen ???, where I have received a quality orange. That was the first time in my life being in a restaurant kitchen. Actually, I would prefer to find what I need in a dining room. 2. Air conditioning - we could not set a particular air temperature. It would be great to have that temperature sensor/regulator set. It was not so hot outside, but we could not open a window, as it is very noisy outside. Cars, trains, planes - you name it. Close a window, and you are OK, but you need AC set to your comfort level. July 15, 2014
Rated 5.0 out of 5.0 by 服务一流 服务一流,服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流服务一流 July 15, 2014
Rated 5.0 out of 5.0 by July Family Vacation I have stayed at many hotels in my life but none compares to the service my family received at the Holiday Inn Express Belmont, CA July 2014. Everyone was so nice and helpful. Shelley, Frances, and Mike took extremely good care of us during our stay. Initially my family was going to stay at 2 different hotels during our stay but after checking in at the Belmont location there was no way we were leaving, we cancelled our other reservation and extended our stay at the Belmont. I can go on and on about this hotel, you MUST experience it for yourself. You will agree with me! If you are looking for a good hotel about 30 minutes from San Francisco and San Jose stay at this hotel. You will be amazed at the customer service level. I have been telling everyone about this hotel. When my family returns to the San Francisco area we will be booking again at the Holiday Inn Express Belmont location. July 14, 2014
Rated 4.0 out of 5.0 by Reasonable Quality at a High Price Great, friendly service, easy check-in, Good location to Belmont businesses. Hotel is very expensive, much like the other hotels in this area. It would be more palatable if the rewards points for the stay were higher. July 14, 2014
Rated 5.0 out of 5.0 by Checkin and Checkout Front Desck Statf during my checkin and checkout were very nice and helpful. I was disappointed by the mgr when I stopped down for directions. He was not very friendly and totally preoccupied with talking with a hotel employee. July 6, 2014
Rated 5.0 out of 5.0 by Silver lining to our grey cloud:) We were having work done at our home in town and chose to stay at the Holiday Inn Express in Belmont. The timing dragged out to 5 weeks June 30, 2014
Rated 4.0 out of 5.0 by I never thought I would stay in Belmont, CA Other than the front desk clerk being a little snippy when I arrived "Check in is not until 3", after I assured her I was aware of the rules and I was just inquiring if maybe there was a possibility of getting in the room early (I think it was around noon) she went the extra mile and found me ready adjoining rooms. June 26, 2014
Rated 3.0 out of 5.0 by Poor wate pressure and noisy mini-fridge The Holiday Inn Express in Belmont, CA had many nice qualities but the shower water pressure was the worst I've experienced in my 25 years of business travel. The mini-fridge motor noise was quite annoying especially when the motor would kick on June 26, 2014
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