Rated 4.2 out of 5 by 99
Rated 5.0 out of 5.0 by business51 Great Service and Comfortable stay
Just completed a 1 week business trip and stayed at this hotel. Great quality and excellent staff. Would definitely recommend to others
July 29, 2014
Rated 4.0 out of 5.0 by Josath Location & comfort
Enjoyed our stay at the hotel.
Breakfast offered enough choices to find something we liked.
Location was good. there is a bus stop right outside. Bus can be taken to reach the BART station and various eating places along El Camino Real.
Service was good.
July 22, 2014
Rated 4.0 out of 5.0 by Nick T Good Stay
Room was clean, property was well kept, free parking, convenient to CalTrain station, breakfast was good.
July 21, 2014
Rated 5.0 out of 5.0 by Michael P Great front desk service
I wish I remembered his name but you can see who was working that night. Desk clerk was amazing. Very helpful with directing us to a great restaurant and giving directions to the airport for the AM. He was extremely friendly and made us feel very welcome.
July 18, 2014
Rated 4.0 out of 5.0 by Alvish Good place
Here is the example how some smaller issues can damage overall expression:
1. Breakfast - the staff didn't watch for food disappearing fast. Skimmed milk was the only choice left. I found the only one rotten orange. I noticed small sign saying to ask staff member for help. After I found a staff member, she said: "follow me" and walked me into the kitchen ???, where I have received a quality orange.
That was the first time in my life being in a restaurant kitchen. Actually, I would prefer to find what I need in a dining room.
2. Air conditioning - we could not set a particular air temperature. It would be great to have that temperature sensor/regulator set.
It was not so hot outside, but we could not open a window, as it is very noisy outside. Cars, trains, planes - you name it. Close a window, and you are OK, but you need AC set to your comfort level.
July 15, 2014
Rated 5.0 out of 5.0 by kk123456 服务一流
July 15, 2014
Rated 5.0 out of 5.0 by Purple25 July Family Vacation
I have stayed at many hotels in my life but none compares to the service my family received at the Holiday Inn Express Belmont, CA July 2014. Everyone was so nice and helpful. Shelley, Frances, and Mike took extremely good care of us during our stay. Initially my family was going to stay at 2 different hotels during our stay but after checking in at the Belmont location there was no way we were leaving, we cancelled our other reservation and extended our stay at the Belmont. I can go on and on about this hotel, you MUST experience it for yourself. You will agree with me! If you are looking for a good hotel about 30 minutes from San Francisco and San Jose stay at this hotel. You will be amazed at the customer service level. I have been telling everyone about this hotel. When my family returns to the San Francisco area we will be booking again at the Holiday Inn Express Belmont location.
July 14, 2014
Rated 4.0 out of 5.0 by Boston Baked Bean Reasonable Quality at a High Price
Great, friendly service, easy check-in, Good location to Belmont businesses.
Hotel is very expensive, much like the other hotels in this area.
It would be more palatable if the rewards points for the stay were higher.
July 14, 2014
Rated 5.0 out of 5.0 by belmont Checkin and Checkout
Front Desck Statf during my checkin and checkout were very nice and helpful. I was disappointed by the mgr when I stopped down for directions. He was not very friendly and totally preoccupied with talking with a hotel employee.
July 6, 2014
Rated 5.0 out of 5.0 by Jason02 Silver lining to our grey cloud:)
We were having work done at our home in town and chose to stay at the Holiday Inn Express in Belmont. The timing dragged out to 5 weeks
June 30, 2014
Rated 4.0 out of 5.0 by EWilliam I never thought I would stay in Belmont, CA
Other than the front desk clerk being a little snippy when I arrived "Check in is not until 3", after I assured her I was aware of the rules and I was just inquiring if maybe there was a possibility of getting in the room early (I think it was around noon) she went the extra mile and found me ready adjoining rooms.
June 26, 2014
Rated 3.0 out of 5.0 by ray 22 Poor wate pressure and noisy mini-fridge
The Holiday Inn Express in Belmont, CA had many nice qualities but the shower water pressure was the worst I've experienced in my 25 years of business travel. The mini-fridge motor noise was quite annoying especially when the motor would kick on
June 26, 2014
Rated 5.0 out of 5.0 by Derek99 Comfortable bed and great service
Very pleasant stay. Nice room, easy parking, friendly staff, good internet access.
The only minor issues were: the air conditioner had a limited range of settings; and the shower curtain allowed some water to leak onto the bathroom floor.
June 18, 2014
Rated 5.0 out of 5.0 by jajjr great
this is a great place to stay. all very quality! AAAAAAAAAA
June 17, 2014
Rated 5.0 out of 5.0 by Slatsbb Last minute
This hotel is so convenient.
My husband and I have stayed here the two weeks in a row, the first week we stayed I had left a dress in the room and completely forgotten about it, the next week I guess the light bulb went off because as we were pulling into the hotel I remembered, I asked at the desk they did in fact have the dress.
We were also upgraded to a suite at arrival , a definite plus
June 16, 2014
Rated 4.0 out of 5.0 by Daniel90 服务不错，床铺可以
June 12, 2014
Rated 5.0 out of 5.0 by happyant Friendly staff and great service
The staff are all very friendly and helpful. Jessica gave me a helpful introduction of shopping and restaurants in surrounding area during check-in. Roosevelt addressed my room change request promptly and helped find a room that suits my need among limited availability. And when I found out I forgot my charger during room transfer, Samir quickly got it located and sent it to my room within just several minutes. :)
Room is clean.
Breakfast selection is good.
The only con is that internet access is slow.
June 10, 2014
Rated 4.0 out of 5.0 by alexander23 good choice
the only negative thing I have to say about this hotel is--google map showed the wrong side of the road for location-so nothing to do with the hotel.
very good room,easy parking,good breakfast and excellent front desk staff.
the location is some 10-15 minutes from the airport so good there. there is a great restaurant that you can walk to called the iron gate.
June 5, 2014
Rated 3.0 out of 5.0 by Phantomias Fair
Das Hotel liegt an der El Camino Real einer Straße in deren Umgebung sich Restaurants und einige Geschäfte in Reichweite befinden. Hat man ein Zimmer zur Hotelrückseite, kann man auch ruhig schlafen.
Als Gold Member wird man entsprechend begrüßt und erhält eine Flasche Wasser und die Zeitung als Add-On.
Aufgrund der Platzverhältnisse und der Bebauung leider kein Pool, sonst aber alle Standard-Einrichtungen dabei.
Das Hotel ist aufgeräumt sauber.
May 30, 2014
Rated 4.0 out of 5.0 by Acadia21 Great Location and Comfortable
I have to say, it's pretty comfortable place and very quiet. I like the location for work and close to everything.
Francis is always great and works hard to take care of you. I think that he makes the stay. If you call in for a reservation and have direct bill, unless it's him, you'll run into issues.
May 19, 2014
Rated 5.0 out of 5.0 by Rusty78 Everything was wonderful.
The staff was outstanding, very friendly and very helpful. The room was terrific--large and very clean. The breakfast was really good, and plenty of choices. Thanks for a great stay!
May 14, 2014
Rated 5.0 out of 5.0 by JeffD Excellent Stay!
The HIE in Belmont is my first choice when traveling to the area. I've never had a complaint. It's a quiet area at night, but accessible to shopping and restaurants by foot and easy drive. I've always been pleased with my stays there.
May 5, 2014
Rated 4.0 out of 5.0 by cessnapilot904 Newly remodeled room, very clean.
The room I was put in appeared to be freshly remodeled and was very clean. The property did seem like an older property - but was in very good condition. There were people cleaning the lobby nearly non-stop while I was there.
The clerk had great dinner suggestions and was very friendly when we checked in. Compared to other properties, there was little recognition for IHG Rewards Club members - especially being a Platinum Elite level.
April 24, 2014
Rated 5.0 out of 5.0 by Melissa.g123 Great place to stay :)
My family enjoyed staying here. The service was wonderful and very accommodating, even the General Manager Samir was very helpful. The rooms are very comfortable and spacious. I would recommend this place to anyone!
April 4, 2014
Rated 1.0 out of 5.0 by pgoldtho Noisy Room
The hotel conference room is used for parties at the weekend.
My room was directly above the conference room. I had an early meeting on Saturday and wanted to go to sleep at 8pm. I spoke to the woman on the reception desk and asked to be moved. She said they didn't have any other rooms but said the party would probably finish at 8:30pm. It didn't. I called again at 8:30 and 9:30 to complain about the noise. She told me there was nothing she could do but they were required by law to stop at 10pm. I asked that meant I should call the police if the party was still going at 10pm. She said I could do "whatever I liked."
The hotel held another party on Saturday night. They were able to find me another room away from the party.
I don't believe this hotel was designed to host social functions. I won't be staying again.
March 26, 2014
Rated 5.0 out of 5.0 by Dack2568 One night stand
Had a great stay was easy to check in and out.
Kids and parents enjoyed the breakfast.
Only thing lacking was a pool according to the kids
Thanks for a pleasant stay
March 19, 2014
Rated 5.0 out of 5.0 by ramonz Excellent option for Belmont Ares
Super service and amazing treatment from all the staff, specially Mr. Mike Feliciano!
make a business trip, a relax at night, comfortable and feeling welcome every day.
March 4, 2014
Rated 5.0 out of 5.0 by Ted777 Great Option for the SF Peninsula
This hotel is practical and convenient. It is within walking distance of the San Carlos Caltrain station and lots of nice shops and restaurants along Laurel Street in San Carlos. It has a flexible cancellation policy, and bonus point packages are available. There is ample complimentary parking, both covered (underground) and uncovered (above ground). My executive room was well-lit and had a comfortable King bed and plasma TV with HD channels. My room also had a sofa bed, coffee table, desk with chair, and refrigerator/microwave/counter area. My room was on the quiet side of the hotel facing away from the train tracks and El Camino Real. Breakfast is served in the morning at 06:30, but I did not have breakfast during this stay. In addition to Caltrain, there are also Sam Trans buses that can get you to SFO, Redwood City transit center, and Palo Alto transit center.
February 12, 2014
Rated 5.0 out of 5.0 by Mr Martel Friendly Place
The staff here is very nice. The hotel is well maintained and a convenient place to stay when visiting the bay area or Stanford.
January 26, 2014
Rated 4.0 out of 5.0 by Rokr Pleasant stay
Stayed for two nights on rewards. Room was clean & peaceful to sleep. Breakfast was pretty decent.
January 20, 2014