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Rated 4.5 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Awesome Staff This was my seventh night in a hotel--a different one each night. This, by far, was my best experience. All of the staff were incredibly friendly and in a good mood. The room and breakfast area were clean. One gentleman at front desk opened the pool an hour early so that I could swim before leaving; I most appreciated that he went out of his way to help. The food was great! July 24, 2014
Rated 4.0 out of 5.0 by Great Room, but the worst continental breakfast! The room, hotel, and staff were great! I think it was Brett that noticed we were staying in two separate rooms and was able to keep us in the same room for only 5 more dollars thaan we had paid online. The person who was working Saturday night was not very personable. I asked for a late checkout and she said "do you think you can be out by 1" with an attitude. The continental breakfast was never fully stocked. The first morning, there were no biscuits for like 15 mins. The second morning, there was no milk, apple juice, plates, etc for about 15-30 mins. I understand its only one person refilling, but I have never seen one this bad... July 23, 2014
Rated 3.0 out of 5.0 by Great staff and clean room If only the beds were comfortable. If all Holiday Inn Express and Suites have the same mattresses I will not be a future guest. Members of my family rented 3 rooms and I found out later that none us had a good night's sleep. The mattress is too hard, too firm. I would have given this property 5 stars because the rest of the building, grounds and staff are excellent, but you have to get a good night's sleep. Also various lights from the tv, microwave, alarm clock, etc are annoying. Bring painter's tape to cover them so you can remove it in the morning without damage. July 22, 2014
Rated 5.0 out of 5.0 by stay before a long flight Great place to stay if you are using the airport. Convenient to the airport. Friendly, courteous staff, great breakfast. The perfect place to stay before traveling off to wherever you are going. Highly recommend!! July 22, 2014
Rated 5.0 out of 5.0 by Great place to get the day started This was a very comfortable place to stay. Easy Access to the highway and good resturants near. July 22, 2014
Rated 5.0 out of 5.0 by Great staff and service We stay at this Holiday Inn Express every time that we visit in Belmont. We have never had a bad experience. The ONLY thing I would recommend is that the shower curtain in the bathroom had a sour smell. I don't know how often they change out the curtains, but it was something I immediately noticed upon entering the first day. As far as staff and service, my husband got sick the last day we were at the hotel and we could have not been treated any better. One of the attendants who was not on maid service duty, came to the room and changed the linens in the middle of the afternoon. The next day at breakfast, she came over to our table to inquire about how he was feeling. We appreciated that very much. Good people and a great place to stay. July 20, 2014
Rated 5.0 out of 5.0 by Great Staff This is 3rd or 4th time staying at this particular hotel. As always, the Front Desk staff are professional and attentive. Domestic Services are and always been professional in every way. July 18, 2014
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