Rated 4.6 out of 5 by 136
Rated 5.0 out of 5.0 by MCAsheville Nice stay
Everything you would expect from HI. Wonderful beds! Accommodating staff. I wish they provided recycle bins alongside trash cans.
September 4, 2014
Rated 5.0 out of 5.0 by todd61 nice place - peaceful and relaxing
enjoyable stay, clean room and hotel, friendly staff
September 2, 2014
Rated 5.0 out of 5.0 by Todd144 Jamie greets with a warm smile and good sugestion for the area
There not just a smile Jamie gives a good recomdation for dinner and lunch. Sugested the kayak park it was great time. Enjoyed the stay. Thanks
September 2, 2014
Rated 5.0 out of 5.0 by Barrington1 Comfortable and convenient Stay
This hotel is conveniently located to my business. It is a comfortable hotel with very friendly employees and nice amenities. The hotel is clean and the grounds and exterior are very well maintained. Breakfast is very tasty with a good selection of items.
September 1, 2014
Rated 5.0 out of 5.0 by jeepguy350 Great experience
From arrival to departure the staff were all extremely nice and helpful. Will definitely stay there at my next visit to Charlotte.
September 1, 2014
Rated 5.0 out of 5.0 by Actioniam Training visit
Was in town to train a new employee for the week. The staff was very helpful, rooms clean and comfortable. The room was quite as I had a lot of work to do at night in the room.
Thanks for a great stay.
August 31, 2014
Rated 4.0 out of 5.0 by cr46 Business stay
Good clean room. Breakfast was good. Lots of outside noise but not a big deal.
August 29, 2014
Rated 5.0 out of 5.0 by Chuck Z Nice
A nice place to visit! We may be moving to this area.
August 27, 2014
Rated 5.0 out of 5.0 our stay at At The Holiday Inn Express in Belmont,NC
I took my 86 yr old father to this area to see the NASCAR Hall of Fame. we had a handicap room and everything was great! The room was so clean, quiet, open and spacious, beds comfy . The employees were so accomadating and hellpful. This is my second time here and will return again if needed.
August 26, 2014
Rated 5.0 out of 5.0 by TJSWJB Amazing Staff! Caring and Attentive! Our family can't wait to stay with you again!
Anthony is an excellent houseman. Robin with your Breakfast Staff was so kind to us. She and Anthony helped or son with his ALS Challenge plus Breakfast was delicious!
Nikki was the best Front Desk Staff Member and was very helpful at various times over our stay & Brett the Evening Desk Manager was so helpful at check-in & when one of our family members was ill. He helped us when we had to modify our arrival date!
Though we didn't use the shuttle, it was obvious that Chris was very accommodating as the shuttle driver for your guests!
August 25, 2014
Rated 4.0 out of 5.0 by frequent555 Great stafff
There are consistently off beat things going on here but nothing too extreme (hot water is not actually hot, etc) but the place is clean, comfortable, convenient and the staff is the best.
August 23, 2014
Rated 5.0 out of 5.0 by loudogs Great Service
Staff was very helpful in getting our reservations for Air National Guard members in a short period of time.
August 23, 2014
Rated 5.0 out of 5.0 by enricob Price
Because I registered on line, the desk was unable to give me a discount. I am over 75, retired military and a member of several organizations that usually qualify for a discount. Registering on line offers speed but no discount so I will advise friends to call the desk directly rather than register on line.
August 20, 2014
Rated 5.0 out of 5.0 by Actioniam Great Place to Stay
The staff and managment always make you feel welcome. They will go out of their way to make your stay comfortable and relaxing. The week night managers social is a great way to say thanks to the guests. if your in this area stop by and check them out, you will not regret it.
August 18, 2014
Rated 5.0 out of 5.0 by 23720Aj Great service,
Felt like coming home everytime i came through the door. Nice staff who actually treat you like they care. Loved the service and the food. Rooms nice to relax in.
August 15, 2014
Rated 5.0 out of 5.0 by silentjoe79 Friendly Staff
the staff made for an enjoyable stay. I would gladly stay here again in the future
August 14, 2014
Rated 5.0 out of 5.0 by Carol 1278 Great value
Loved staying in this hotel.... Personnel were very caring and helpful. Room was clean, breakfast was sufficient ( could have served a little longer... 9 was too early to stop for people on vacation ).
Would recommend to anyone traveling in this area.
August 10, 2014
Rated 5.0 out of 5.0 by JD Deva Very clean rooms comfortable beds friendly staff
Lobby at this hotel is very welcoming. Staff at all level are knowledgeable, courteous and helpful. Quite and clean rooms.
August 7, 2014
Rated 5.0 out of 5.0 by Smilesgotyou Outstanding Staff and The Management Team is top notch!!!
We travel with family throughout the summer months and this Hotel is the best by far, I wish we could have stayed longer. After a long day with the family cooped up in the car I wanted a nice quiet relaxing spot where the kids could enjoy the pool while I sat in the shade and after reading the reviews on the Holiday Inn Express Charlotte Airport Belmont I knew I had found our place. The hotel was easy to find even though the GPS wanted us to drive past it, when you get off exit 27 it's just about 300 yards on the right (no problem at all). When we walked in we were greeted with a friendly hello and the front desk staff kept the process enjoyable asking questions about our day. Finally in our rooms which might I add are clean and the bed were so inviting I didn't want to leave the room. Great service throughout the day the pool was awesome and I found a shady gazebo beside the pool while the family enjoyed the sun. One of the quietest hotels, we had a room that was one the back of the hotel (the suites are worth the price) and in the morning we ate like the royal family. Stop in and give them a chance to wow you, they even give you points for staying that add up for free night stays which is a plus for a family that travels a lot. Take it from someone that lives out of a suitcase most of the year for work only to get time off to travel even more.
August 6, 2014
Rated 5.0 out of 5.0 by Jim-Bob Great Stay
I stayed for an overnight before a bicycle ride. The staff, room and area were just right for relaxing before hitting the hills at 7:30 :-).
I hope to back in October for another stay over.
August 5, 2014
Rated 5.0 out of 5.0 by edi8888 Gutes Preis- Leistungsverhältnis
Ordentliches Holiday Inn Express nahe Airport, ruhige Lage. Die Mitarbeiterin am Frühstücksbuffet bemüht sich mit viel Einsatz um Nachschub und Sauberkeit.
August 4, 2014
Rated 5.0 out of 5.0 by Joey23 Charlotte Airport HI Belmont.
We stayed at this hotel 4 nights over a 110 day timeframe, so we experienced different rooms, staff, etc. Beds and pillows were wonderful. Great nights sleep. Breakfast was good, adequate, fresh. Staff was incredibly friendly and helpful. We came in late one night and had no place to park, and one of the staff came out an moved their personal car so we had a spot. Can't beat that!
August 3, 2014
Rated 4.0 out of 5.0 by Carol 1278 Great place, but needs to look into housekeeping issues
We began going to this hotel about 4 months ago because of family sickness.. We are there every month for 3-4 days...
We have had very good experiences with the staff being very helpful, but when I reported items that were broken or just wouldn't work, I was told they would be fixed immediately... During my 3 day stay, the items were never repaired. (Even reported them two times)
Upon checkout, I reported it again and the young man at the desk apologized and said he would give us extra points... I appreciated that, but housekeeping needs to step it up and repair items reported the day they are reported. These items were a refrigerator the first visit and a lamp the second visit.
We intend to continue to visit this hotel because we genuinely like the staff at the front desk and the location. It also is a great value for us as we continue to take care of our family in the area.
July 30, 2014
Rated 5.0 out of 5.0 by Don NBWI Super Service!
Upon check-in, I discovered that I had inadvertently cancelled my reservation. Nikki was able to find a room at this property for the first night, but advised that there were no vacancies for the rest of the week. Since I was traveling with work associates, obtaining other accommodations would have been troublesome, and many of the area hotels were also fully booked. Later in the evening when meeting my associates in the lobby for dinner, I stopped at the front desk, and Nikki told me that a cancellation had occurred, and that I would be able to stay the week.
Kudos to Nikki for her diligence in assisting me - I really appreciated your great customer focus and I'll be back (this time with a reservation!). I can count on your staff to make guests feel welcome!
Thanks for the Southern hospitality!
July 29, 2014
Rated 5.0 out of 5.0 by gsdmm Fantastic service
The staff was fantastic as we decended upon them with 18 energetic girls. The rooms
July 28, 2014
Rated 5.0 out of 5.0 by Reflective Thinker Awesome Staff
This was my seventh night in a hotel--a different one each night. This, by far, was my best experience. All of the staff were incredibly friendly and in a good mood. The room and breakfast area were clean. One gentleman at front desk opened the pool an hour early so that I could swim before leaving; I most appreciated that he went out of his way to help. The food was great!
July 24, 2014
Rated 4.0 out of 5.0 by Case02 Great Room, but the worst continental breakfast!
The room, hotel, and staff were great! I think it was Brett that noticed we were staying in two separate rooms and was able to keep us in the same room for only 5 more dollars thaan we had paid online. The person who was working Saturday night was not very personable. I asked for a late checkout and she said "do you think you can be out by 1" with an attitude. The continental breakfast was never fully stocked. The first morning, there were no biscuits for like 15 mins. The second morning, there was no milk, apple juice, plates, etc for about 15-30 mins. I understand its only one person refilling, but I have never seen one this bad...
July 23, 2014
Rated 3.0 out of 5.0 by AtlantaPaul Great staff and clean room
If only the beds were comfortable. If all Holiday Inn Express and Suites have the same mattresses I will not be a future guest. Members of my family rented 3 rooms and I found out later that none us had a good night's sleep. The mattress is too hard, too firm. I would have given this property 5 stars because the rest of the building, grounds and staff are excellent, but you have to get a good night's sleep. Also various lights from the tv, microwave, alarm clock, etc are annoying. Bring painter's tape to cover them so you can remove it in the morning without damage.
July 22, 2014
Rated 5.0 out of 5.0 by Bob5612 stay before a long flight
Great place to stay if you are using the airport. Convenient to the airport. Friendly, courteous staff, great breakfast. The perfect place to stay before traveling off to wherever you are going. Highly recommend!!
July 22, 2014
Rated 5.0 out of 5.0 by Pudin59 Great place to get the day started
This was a very comfortable place to stay.
Easy Access to the highway and good resturants near.
July 22, 2014