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Rated 4.6 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Great place to stay! All staff were very helpful and could not have been any nicer! Rooms were very clean and quiet and the beds were very comfortable. Breakfast was very nice and convenient with many options. Also coffee all day is very pleasant. We would like to see hand sanitizer stations available around the hotel and especially at the front desk and self serve eating areas. November 2, 2014
Rated 5.0 out of 5.0 by Great location and hotel Hotel great locatio for USWWC and downtown Charlotte. Great room and breakfast buffet November 2, 2014
Rated 5.0 out of 5.0 by Gold Elite Been staying here for 3yrs when in the area traveling on business and its been an excellent experience each time. Always try to say here first when in the area. Sometimes difficult because they sell out nightly so book early. Hotel staff is exceptional always taking the time to help the guests. Have stayed at very few other hotels that can compare in customer service. October 30, 2014
Rated 5.0 out of 5.0 by Accomodation Check in and out simple. Extra Accomodations simple . Breakfast bar great selection and well stocked. Staff very friendly and courteous. Been in the hospitality business for 15 years and found nothing lacking in our stay. Stayed due to berievement but would stay again when visiting hometown. October 29, 2014
Rated 5.0 out of 5.0 by Very good service A young man named Christian was very friendly, took my reservation over the phone, picked me up at the airport and checked me in. I got the last room in Charlotte that evening. Good job. October 28, 2014
Rated 4.0 out of 5.0 by Good Service Hotel Good service. Managers special with free beer is limited to camping ice-box full of beer and chicken wings, but even that's way more than what other hotels do for you. Free shuttle to downtown of Belmont is excellent service, and the crew recommendation to go to was also very cool. Recommended hotel, will stay again when around Charlotte. October 26, 2014
Rated 4.0 out of 5.0 by Light in room An outdoor spot light shined directly on the room's window. Drapery was not sufficient to reduce the blazing glare. October 25, 2014
Rated 5.0 out of 5.0 by The bed was very comfortable and the room comfortable We would recommend this to anyone for a place to stay. We stay here when we visit our family in the area. October 23, 2014
Rated 5.0 out of 5.0 by overall Just a little above average. Breakfast average. Price of room a little high overall. October 23, 2014
Rated 4.0 out of 5.0 by holiday inn typical Holiday Inn express experience with a little plus. This hotel makes a good effort to connect with it's local surroundings (wilderness center). October 20, 2014
Rated 5.0 out of 5.0 by Staff, convenience, and cleanliness Great staff from the first phone call. All staff that we approached under any circumstances (even when we just passed them in the hallways and asked a question) were friendly and very helpful. This was our first return trip to this area and we didn't hesitate about staying here again! Everything was clean as the last visit and we didn't find ourselves needing to second guess the cleanliness of anything we touch as we usually do at new places. Hot breakfast and variety meant that all 3 of us were completely satisfied each day. Bacon was well done like we enjoy it (we do hope it is served every day in the future). We also hope that there will be hand sanitizers provided all around the hotel and especially available in the breakfast cafe area when we visit next time. October 18, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Room was clean comfortable and quiet. Common areas were clean and neat. Breakfast was only ok but did not expect 4 star. October 10, 2014
Rated 5.0 out of 5.0 by Belmont Nice Hotel Very clean and comfortable hotel. Bed was very comfortable. Breakfast was good from egge and bacon to sausage gravey. Ceral and fresh fruit and pancake machine. October 10, 2014
Rated 5.0 out of 5.0 by Consistantly Great! My family and I have stayed at this particular property many times beginning in 2009. It is in fact my 1st and only choice when staying in the area. October 3, 2014
Rated 5.0 out of 5.0 by Night after flight We stayed here on September 13, 2014 after flying to Charlotte after cruising the Northeast on Carnival. We arrived fairly late, but all my paperwork and such was in order and ready when we arrived. The desk clerk was very friendly and answered my questions about where to get a bite to eat, since it was around 10:30 PM when we arrived. Room was very clean and comfortable, we rested well and slept in a bit later than usual for us, and were not disturbed in any way. The breakfast was fresh and hot, the lady working that area kept things clean and refreshed. I will stay here again in the future when flying through Charlotte. September 23, 2014
Rated 5.0 out of 5.0 by Comfortable and Accomodating Overall great experience...great location and customer service. I always stay at this location when working in Belmont. September 22, 2014
Rated 4.0 out of 5.0 by Bad Internet Connection The rooms were and great and the service was wonderful. However, the internet connection was awful! September 22, 2014
Rated 5.0 out of 5.0 by confort The bed was great we had a good night sleep, however we could hear when they were vacuuming the hallway September 19, 2014
Rated 5.0 out of 5.0 by Fall trip This hotel is super convenient to the Charlotte area and the staff always does a great job of making us feel welcome. We have stayed here many times and its never disappointed us. September 18, 2014
Rated 5.0 out of 5.0 by Relaxing place to call home while out enjoying the many places to visit. We always stay here when visiting my 'home town of Belmont, NC.' Always, we find it the same: clean, friendly,comfortable, and helpful if we need any local information. There is lots of shopping nearby, the airport is just a 'transport' away, and it is quiet....a little off the beaten path. September 16, 2014
Rated 5.0 out of 5.0 by GREAT SERVICE I just wanted to let you know about the great service I received at this Holiday Inn Express. Christan was wonderful. Anything I needed he made sure I had it. My daughter's and I have stayed at several Holiday Inn Express hotels but the care and concern shown at this facility was far above any other experience I have ever had. Christan needs to be commended for being a great team player and for making sure his customers are well taken care of. I will return to this Holiday Inn Express again and pray the Christan is there!!!! Kudos to Christan!!!!! September 12, 2014
Rated 5.0 out of 5.0 by Quick check in and comfortable bed. We didn't have a reservation, but the front desk was quick to accommodate and very friendly. A very nice stay. September 5, 2014
Rated 5.0 out of 5.0 by Nice stay Everything you would expect from HI. Wonderful beds! Accommodating staff. I wish they provided recycle bins alongside trash cans. September 4, 2014
Rated 5.0 out of 5.0 by nice place - peaceful and relaxing enjoyable stay, clean room and hotel, friendly staff September 2, 2014
Rated 5.0 out of 5.0 by Jamie greets with a warm smile and good sugestion for the area There not just a smile Jamie gives a good recomdation for dinner and lunch. Sugested the kayak park it was great time. Enjoyed the stay. Thanks September 2, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient Stay This hotel is conveniently located to my business. It is a comfortable hotel with very friendly employees and nice amenities. The hotel is clean and the grounds and exterior are very well maintained. Breakfast is very tasty with a good selection of items. September 1, 2014
Rated 5.0 out of 5.0 by Great experience From arrival to departure the staff were all extremely nice and helpful. Will definitely stay there at my next visit to Charlotte. September 1, 2014
Rated 5.0 out of 5.0 by Training visit Was in town to train a new employee for the week. The staff was very helpful, rooms clean and comfortable. The room was quite as I had a lot of work to do at night in the room. Thanks for a great stay. August 31, 2014
Rated 4.0 out of 5.0 by Business stay Good clean room. Breakfast was good. Lots of outside noise but not a big deal. August 29, 2014
Rated 5.0 out of 5.0 by Nice A nice place to visit! We may be moving to this area. August 27, 2014
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