Rated 4.5 out of 5 by 103
Rated 5.0 out of 5.0 by Reflective Thinker Awesome Staff
This was my seventh night in a hotel--a different one each night. This, by far, was my best experience. All of the staff were incredibly friendly and in a good mood. The room and breakfast area were clean. One gentleman at front desk opened the pool an hour early so that I could swim before leaving; I most appreciated that he went out of his way to help. The food was great!
July 24, 2014
Rated 4.0 out of 5.0 by Case02 Great Room, but the worst continental breakfast!
The room, hotel, and staff were great! I think it was Brett that noticed we were staying in two separate rooms and was able to keep us in the same room for only 5 more dollars thaan we had paid online. The person who was working Saturday night was not very personable. I asked for a late checkout and she said "do you think you can be out by 1" with an attitude. The continental breakfast was never fully stocked. The first morning, there were no biscuits for like 15 mins. The second morning, there was no milk, apple juice, plates, etc for about 15-30 mins. I understand its only one person refilling, but I have never seen one this bad...
July 23, 2014
Rated 3.0 out of 5.0 by AtlantaPaul Great staff and clean room
If only the beds were comfortable. If all Holiday Inn Express and Suites have the same mattresses I will not be a future guest. Members of my family rented 3 rooms and I found out later that none us had a good night's sleep. The mattress is too hard, too firm. I would have given this property 5 stars because the rest of the building, grounds and staff are excellent, but you have to get a good night's sleep. Also various lights from the tv, microwave, alarm clock, etc are annoying. Bring painter's tape to cover them so you can remove it in the morning without damage.
July 22, 2014