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Rated 4.3 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Great Front Desk Staff This facility is an older HI Express but is well maintained. The front desk staff were are very helpful and professional. We arrived a day before a major snow storm hit. The front desk staff was extremely helpful in assisting people with travel options and showing tremendous flexibility with extending/changing reservations. I would like to recognize Jenni who went out of her way to assist me. The breakfast is the expected HI Express items (do wish corporate would upgrade the variety and quality to include more healthy options). Nice dining room. Great location and about a 10 minute drive to downtown Bend. November 15, 2014
Rated 4.0 out of 5.0 by Great complimentary breakfast, nice overall stay Very nice stay - clean room and bathroom. Enjoyed our stay and the free breakfast in the morning. November 11, 2014
Rated 5.0 out of 5.0 by Great Staff and service The staff always makes me feel at home, the service is always outstanding, I have been staying at this location for more than 10 years and have never had anything but a GREAT time. November 11, 2014
Rated 5.0 out of 5.0 by Dog Barking I enjoy staying at this hotel each time I check in. This last time there was a dog in the adjoining room that was barking rather loudly. I informed the desk personnel and they immediately took care of the problem. It seemed that the dog owners stepped out leaving the dog alone which is against the hotel rules. I was not aware that animals were permitted in the rooms. However, my room has always been clean and fresh with no animal odors whatsoever. November 10, 2014
Rated 5.0 out of 5.0 by always treat me like family I have stayed at your property monthly for 7 plus years and I always am treated with great respect and true care. I love staying there. Feel very loyal to the crew there and think they all do an outstanding job. November 8, 2014
Rated 5.0 out of 5.0 by Helpful Great service and the staff will go above and beyond to help you with any requests you may have or information you may require. November 7, 2014
Rated 5.0 out of 5.0 by Will stay here again Was pleased to find eggs and bacon included in the hotbreakfast, rather than just cold cereal. The bed was comfortable and the hotel was clean. Staff was pleasant. November 7, 2014
Rated 4.0 out of 5.0 by king bed--yuck! I generally love everything about Holiday Inn, but I feel this has to be brought to the forefront. The king bed in our room needs replacing. It dipped horribly in the middle... making it a very uncomfortable sleep. We stayed 2 nights... both nights were disruptive sleep. November 6, 2014
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