Rated 4.2 out of 5 by 97
Rated 4.0 out of 5.0 by wabejo Not bad but a little overpriced
The price per night was a little high, and the elevator took four days to fix. Otherwise it was fine, and the room was comfortable enough.
August 19, 2014
Rated 5.0 out of 5.0 by Choney-one Comfortable bed and great service.
Stay was great. Room looked newer. It was clean, and the bed was comfy. Outside had the convenience of a mini-mart nearby. Did not take away from the hotel experience. It too was well kept and catered by good people general. Good neighborhood. Bend is beautiful.
If you are looking for a H-Inn Express, this one will work fine for you!
August 18, 2014
Rated 5.0 out of 5.0 by gary7777 Shower was good
Nice shower Nice clean room Bed was comfortable
Refrigertor and air conditioner worked good
August 16, 2014
Rated 5.0 out of 5.0 by NWcpl Great place.
We use HIE allot and this HIE was nice. Updated furniture in our King suite. Quite, Clean. Easy on and off access to hwy 97. Would stay again and recommend this place to anyone.
August 14, 2014
Rated 4.0 out of 5.0 by themcbrooms Holiday Inn Express or Bust!
Courteous staff, clean rooms. The free breakfast was one of the best I have ever had.
August 13, 2014
Rated 3.0 out of 5.0 by Michael14 How about a smile or greeting?
Not very impressed with our stay at this HIE. The check in was fine but it would have been nice to have a smile or a little conversation. The male robot didn't seem very interested in us. It was the same the next morning. We walked by the front desk (female) at least 4 times and never got a "hello" or "good morning", even with eye contact.
Our room was ok, clean, comfortable bed, microwave, small fridge. The train rolled by around 3:30am and woke me up. If you stay here ask for a room in the back, it may help.
The management needs to work on customer service and make people feel welcome.
August 12, 2014
Rated 1.0 out of 5.0 by Willie VG Sleep
Everything went ok until 3:30am when a Sysco delivery truck pulled up for a delivery through the front lobby. Doors slamming etc until about 4:08am. Thought I'd go back to sleep but NO train came by and blew the horn. Got out of bed and got ready for the road. Desk guy said something like up early and I explained why to which he replied good. I guess he didn't understand but I thought what a jerk. Didn't get breakfast paid to eat down the road about 3 hrs later.
August 11, 2014
Rated 2.0 out of 5.0 by dean610 comfortable beds and pillows
best part of the stay were the beds. make sure and tell the check in clerks you are a club member
August 10, 2014