Rated 4.3 out of 5 by 249
Rated 5.0 out of 5.0 by bassdj From parking to pancakes...perfect!
I enjoyed the personal interaction with the woman that greeted me and checked me in. She was very friendly and also very accommodating when it came to finding a good spot to park my SUV
August 27, 2015
Rated 2.0 out of 5.0 by Pepsiangel Very Disappointed -Outdated for the Price
I made this reservation from the IHG app on the road and figured it's a Holiday Inn Express it's gotta be good. I have never been so disappointed as I was with this hotel. The check in person left me standing there waiting eventho she was almost done with my check in. So instead of finishing up my check in before she began helping the next person and then yet another person before she finished with them it was a few (lots) mins before she ever got back to me.
The room was very outdated. The bed was not comfortable to me so I was not able to sleep comfortably although my husband slept ok. The most noticeable thing was that there was only ONE available outlet on a lamp in the entire room. This hotel is very overpriced for what you are getting quality wise. Being it was outdated they really needs to bring up the quality of the standards to get my vote to ever stay at this hotel again. P.S. There was a janitor guy who was very nice and helpful while I was looking for the ice machine, TY Mr. Janitor Guy. :)
August 26, 2015
Rated 1.0 out of 5.0 by spokaner Too much noise
Bummer stay with all the noise from upstairs and no help[ coming from the staff.
August 25, 2015
Rated 5.0 out of 5.0 by KathyRod Great place ot stay!
We were in bind at the last minute to find arrangements for three adults and two small dogs and this was the place. The rooms were clean, with no odor, easy access from room to car. I am definitely going to make Holiday Inn Express the place to stay in our travels.
August 23, 2015
Rated 4.0 out of 5.0 by Marty6475 SERvice
We planned to stay in Klameth Falls but arrive earlier than expected. The staff at the Klameth Falls facility moved our reservation to Bend very effectively.
August 23, 2015
Rated 5.0 out of 5.0 by Smitty87 Quiet Room and Good Bed
My partner and I were very pleased with our recent stay at the Holiday Inn Express in Bend. The room was big enough to maneuver with suitcases, computer and pet. Parking was easy and most importantly, the bed was extremely comfortable from the linens to the firmness.
Loved the idea of pancakes in the late evening even though we were able to resist the temptation! And, breakfast the next morning hit the spot with cheesy omelets, bacon, yogurt, coffee and much more.
Recommend as a quiet retreat with easy access to nearby attractions and entertainment.
August 20, 2015
Rated 1.0 out of 5.0 by steve122 They don't fix issues
Prior guests had complained about the loud AC. I figured that the issue was probably resolved, or that I wouldn't have to deal with it in a suite. I was wrong. SO LOUD. Couldn't sleep with it on, then when it was off it was really hot in the room. Internet was also in the fritz. It would stop working until we logged off and back in about every 5 minutes. Tried several devices.
August 18, 2015
Rated 2.0 out of 5.0 by SWA44 Outdated, not a good value
This holiday inn express was disappointing. Of our 6 nights in holiday inn during the last week of July, this one charged the most and offered the least. The decor was very outdated ( felt like I was in a lower class hotel). The mattresses were uncomfortable and obviously needed replacing. To make matters worse, our room's air conditioner sounded like a freight train. Maintenance came by, but could not do anything that evening since the issue was the compressor. And since no other rooms were available, we had no choice but to endure the unbelievable noise.....so we did not sleep well. As an IHG member, I was extremely disappointed in this HIE location.
August 16, 2015