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Rated 4.1 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by Great Staff and Property I am a regular Holiday Inn traveler and have stayed in several in Phiiladelphia. The Bensalem property was particularly spacious. The staff was very warm and nice. The breakfast attendants ran themselves to death and never complained or stopped assisting individual guests. It was nice to have free parking. The manager was kind enough to adjust my rate which had been booked at the beareavement rate but there was a slightly lower rate on the internet. They did not give me a hard time at all. They also gave me a much needed late checkout. when I casually asked about a local attraction, the front desk went out of their way to get me information and directions. We were in Philadelphia for a funeral, a very stressful time and as usual, Holiday Inn was there for me. Thanks. November 20, 2014
Rated 4.0 out of 5.0 by Very standard HI Express This HI Express is a great alternative to those wanting to be near downtown Philly where you have to pay for parking and inflated rates November 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Excellency service. Hotel was very clean. Staff was extremely friendly and helpful. Great breakfast. November 13, 2014
Rated 3.0 out of 5.0 by Excellent staff We experienced a small problem with our bathroom during our stay. The staff immediately responded when brought to their attention. Front desk staff were very nice as well. The complimentary breakfast was good. The wireless internet did not work in our guest room, but did work elsewhere in the hotel. The room itself was an ordinary hotel room, nothing special, but the bed and pillows were comfortable and the room dark. I generally like Holiday Inn Express hotels, but this one was so-so. I would stay again though if the need arose. November 12, 2014
Rated 5.0 out of 5.0 by Slept like a baby! Stayed at the Holiday Inn Express Philadelphia NE- Bensalem for business. I was warmly greeted upon arrival. My room was fresh and clean with a personal welcome card from the manager. The temperature and bedding were so inviting that I enjoyed a wonderful night's sleep after a long day! Highly recommend this hotel! November 12, 2014
Rated 5.0 out of 5.0 by Breakfast choices The breakfast choices were varied and plentiful except for the coffee. the carafes were empty far too long. Long enough to have the lukewarm eggs go cold waiting for it. November 11, 2014
Rated 2.0 out of 5.0 by Issue with management Management does provide the same attention to their customer as their front desk service agents. Management promise to address my issue but never hear from them after you check out. November 4, 2014
Rated 1.0 out of 5.0 by No hot water for two days is poor service No hot water for two days is completely unacceptable October 31, 2014
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