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Rated 4.8 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Bentleyville stay How wonderful it was after driving all day to check in without a problem, have a cool room waiting AND take a shower in a hotel where the tub actually drains! We have stayed in several hotels where the tub fills as you shower. Not my idea of clean. The staff always had a snack for us if we desired one and the breakfast in the Great Room was wonderful and more than we could have expected with a very kind worker. I would absolutly stay again. August 21, 2014
Rated 5.0 out of 5.0 by Very clean, modern hotel with comforts of home My room at this Holiday Inn Express was very up-to-date in its décor and quality. The bed and pillows were very comfortable. Breakfast had lots of great choices and the dining area was clean, cheerful, and well-serviced! The hotel location is very convenient -right off the highway (I-70/I-76). August 11, 2014
Rated 5.0 out of 5.0 by Great experience The front desk personnel at this location was outstanding and provided excellent service during our stay. The room was very comfortable. Housekeeping provided a very clean room , and did a great job keeping our room tidy each day. The daily breakfast was superb. The "Hot" items provided daily variety. Shawn, the breakfast hostess, refilled items on the breakfast bar immediately. She paid attention to every detail. August 8, 2014
Rated 5.0 out of 5.0 by Great Hotel! Liked that the hotel was completely smoke-free. The staff was very friendly and accommodating. Nice outside pool. Great breakfast. I liked that the rooms had wall-mounted thermostats. The only thing I would have liked was to be able to control the blower speed. Otherwise a great hotel that I would highly recommend! August 6, 2014
Rated 5.0 out of 5.0 by Excellent Service My family and I have stayed at the Holiday Inn Express many times and will continue. As they say it starts at the top!! John the Manager of the hotel is Excellent!! it's like staying at the Four Seasons - well almost :)) August 6, 2014
Rated 5.0 out of 5.0 by A return trip We returned to this area for family reasons and had stayed here before. We enjoyed our stay before and were not let down this time. We only stayed for one night, the hotel staff was great, the hotel is extremely clean and the breakfast is filling. Having King's Diner within a 3 minute walk is a big plus. My wife really likes the laminate floors in the room. We will be back again. August 4, 2014
Rated 5.0 out of 5.0 by Great staff, very clean hotel. Staff were knowledgable about the local area, friendly, and helpful. The rooms were recently updated and are kept in very clean condition, as is the rest of the hotel. July 30, 2014
Rated 4.0 out of 5.0 by Nice hotel Positives: 1. Staff were friendly 2. bedding was very comfortable 3. room was roomy 4. place was clean Negatives: 1. No shampoo/conditioner in bathroom 2. roominess of room perhaps because missing a piece of furniture (e.g. a padded bench)? July 24, 2014
Rated 5.0 out of 5.0 by Fine hotel Very comfortable beds; excellent breakfast; very clean rooms; exceptionally friendly staff July 23, 2014
Rated 5.0 out of 5.0 by Great service Service during breakfast was outstanding. Clean, well maintained, large comfortable rooms July 16, 2014
Rated 1.0 out of 5.0 by Nice facility, bad food, poor A/C in room The A/C system in the room was poor. High level of humidity with limited control of the A/C caused the room to be very uncomfortable and clammy when the A/C would cycle off. I could not sleep because of it. Also, the prepared food was not good and the food condiments (cream cheese) was poor quality. The staff was excellent all around. The facility was clean and looked very nice. July 16, 2014
Rated 5.0 out of 5.0 by EXCELLENT STAFF!! Very good hotel. Easy on/off I70 east or west. Staff ALWAYS ready to help you with any questions/problem. Highly recommend this hotel if in the area. I stayed at the H.I.E. for business, for more than a year, that should tell you how nice this hotel is. Believe me, if it wasn't a nice hotel surely would have found another place to stay being that it was such an extended stay. July 13, 2014
Rated 5.0 out of 5.0 by Great place Would highly recommend this place. Great staff, rooms are clean, beds are so comfortable. July 8, 2014
Rated 5.0 out of 5.0 by A pleasurable experience. We were greeted by friendly staff. Hotel and rooms were immaculate. Beds July 2, 2014
Rated 5.0 out of 5.0 by reunion Outstanding staff..thanks for helping us with room assignment and with the reunion.. the rooms were very nice.. July 2, 2014
Rated 5.0 out of 5.0 Friendly Staff Everything about the hotel was great, the staff was super friendly, the room was nice and the pillows and mattress you could just sink in to them. We had wood floors in our room which not only made it look better but you just felt it was cleaner. We will be back. June 25, 2014
Rated 4.0 out of 5.0 by great service I was very pleased with the room. We had some difficulty with the bathtub drainage the first night, but a repairman was quickly brought in and the problem was solved. We did not always have sufficient towels but again all we had to do was ask. June 12, 2014
Rated 4.0 out of 5.0 by Good experience The hotel was kept very clean even with a number of oil crews staying there. Recognition as a Rewards member nice. May 26, 2014
Rated 4.0 out of 5.0 Love This HIE But Don't Love Internet Connection This HIE is fresh and clean. The staff is courteous and friendly. The breakfast area and selection is fabulous. The little extras like popcorn, donuts, etc. are great. But something has to be done about the internet connection. It is as slow as 1994 dial-up. This is not a difficult fix. Take care of this folks, and you have a first-rate overall experience. May 13, 2014
Rated 5.0 out of 5.0 by wonderful beds and spacious rooms This Holiday Inn goes the extra mile to ensure that your stay will be relaxed and enjoyable. Breakfast selection was better than average. I especially enjoyed the fresh fruit bowl. Shawn goes out of her way to see that your breakfast experience is exceptional. The wood floors in the rooms are a bonus and added to my overall satisfaction with this Holiday Inn Express. Other than having some difficulty finding the entrance, my stay here was top notch! April 3, 2014
Rated 5.0 out of 5.0 by Great Service The hotel was clean and comfortable. It was great to have a complimentary breakfast with such variety of food. The staff in the dining area was fantastic. Shawn was friendly to the adults and offered a goody item to the little kids after getting the parents approval first. The parents were happy and the kids were overjoyed by a little toy. March 25, 2014
Rated 5.0 out of 5.0 by Excellent experience Wonderful facility. Clean, convenient, quiet, helpful/friendly staff. Thanks. We'll stay again. March 20, 2014
Rated 5.0 out of 5.0 by Nicely remodeled rooms The rooms have been remodeled and carpets replaced with tile. This is great as I hate carpeted hotel rooms. Beds as always are very comfortable. March 17, 2014
Rated 5.0 out of 5.0 Great staff Staff was very helpful to people working different shifts while staying at hotel by cleaning rooms later in the day. January 15, 2014
Rated 5.0 out of 5.0 by Great room and friendly staff My best business travel accommodations yet! This Holiday Inn Express has the best rooms and the Manager's reception on Wednesday night was a great opportunity to make connections for my business. Thank you for a great stay! January 15, 2014
Rated 4.0 out of 5.0 by Good luck finding the entrance at night Management needs to make an investment in better signs. It is easy enough to see the property from the interchange, but the roadway leading to it is impossible to find on your first attempt. It is worth looking for as the facility and staff are top notch. January 14, 2014
Rated 4.0 out of 5.0 by As good as it gets This hotel is "as good as it gets". I define "excellent stay" as being in my own home and bed with no association with work and business travel. Having stayed in numerous hotels, motels and inns over a 40 year business career in sales, I have learned the difference between bad, not-so-bad, and good. And the Bentleyville HI Express experience is good, very good indeed. December 31, 2013
Rated 5.0 out of 5.0 by Christmas get away A great place to unwind when your visiting nephews 6 yrs for one 8 months for the other. The staff was very understanding when I created an unspeakable mess. I'm always either putting the "key" too close to my I phone which erases the code or just loosing them. The front desk staff always replaced them with a smile. A nice surprise awaited me Christmas Day - a plate of cookies. The room staff always remembered to leave 2 decaf coffee. A very nice touch are the pop corn and the other heavier items like Italian wedding soup. All in all what better place to stay for the holidays . December 30, 2013
Rated 4.0 out of 5.0 by breakfast the gravy for the biscuts and sausage were undesirable December 20, 2013
Rated 4.0 out of 5.0 by Excellent stay The stay was excellent. It was all that was expected with one glitch. I did not receive the wake up call I requested. Luckily I'm a light sleeper and awoke in time to make my appointment. November 25, 2013
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