Rated 4.8 out of 5 by 109
Rated 5.0 out of 5.0 by freakazoid great service
We stopped at this hotel later in the evening after a weary day of travel. The receptionist was very warm and welcoming. We got a double room. The beds were very comfortable and we were able to get a great night's rest . The breakfast served the next day was very good with a variety of choices. We would definatly stay there or at another Holiday Inn in the future.
April 30, 2015
Rated 4.0 out of 5.0 by jeepcj no carpet
I have never stayed in a hotel with no carpet. felt like a hospital room
April 20, 2015
Rated 4.0 out of 5.0 by cindy103 good value. accurate descriptions
Staff were very pleasant and helpful. Family restaurant nearby with discount based on stay. Would use facility again.
April 19, 2015
Rated 5.0 out of 5.0 by dberry Great Stay
100% satisfied with my stay ,Great Staff clean and up to date rooms.
April 14, 2015
Rated 2.0 out of 5.0 by Dranoel My Last Stay
This Use to be one of my favorite places to stay, when I'm in the area. But the place is slipping, the hotel main areas are not as clean as they use to be. the internet is nothing, if its not a nightmare anymore, dropped offline, can't get online etc. They allow 18-wheelers park out back, allowing them to idle on cold nights, which is noisy and sometimes smells of exhaust fumes. They promised to me, extra Priority points for my inconvenience, on both of my last trips, but I have yet to seen any. It was a nice gesture. The place fell short. I pay this amount for a room in NYC and get better conditions.
April 11, 2015
Rated 5.0 out of 5.0 by boltman88 Great room at a great price!
The front desk staff is friendly and pleasant. I will be back again.
April 6, 2015
Rated 5.0 out of 5.0 by FFJoe Awesome customer service.....
I cannot say enough about the staff here. Amy (MOD) when we checked in, was great. Once checked in, we did have a broken thermostart for our AC/Heat. Amy contacted maintenance, and had someone looking into the problem immediately. Unfortunately, problem could not be fixed. My wife and I do not like to complain, but back down to the front desk again to see Amy. She handled everything so well and moved us to another room with no hestitation. She was truly a professional and super nice. I talked to maintenance about her, on how pleasant and nice she is. Maintenance man said, even on her bad days, you'd never know it, because she is always super nice and always smiling. We did check in with another relative of mine and her family. Amy did recognize and thanked us for being IHG member's, but after we checked in, came out in the parking lot to thank my cousin for being a "platinum" member. I didn't realize there were different levels, but was impressed that she'd come all the way out to the parking lot to apologized for not recognizing that she was a platinum member. Again, Amy impressed me a lot.
April 5, 2015
Rated 5.0 out of 5.0 by Robby D Great Place to Stay
Was very pleased with our stay at Bentlyville. I was towing a 26ft cargo trailer and they had plenty of space to park in.
April 1, 2015