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Rated 4.7 out of 5 by 47 reviewers.
Rated 4.0 out of 5.0 by Good experience The hotel was kept very clean even with a number of oil crews staying there. Recognition as a Rewards member nice. May 26, 2014
Rated 4.0 out of 5.0 Love This HIE But Don't Love Internet Connection This HIE is fresh and clean. The staff is courteous and friendly. The breakfast area and selection is fabulous. The little extras like popcorn, donuts, etc. are great. But something has to be done about the internet connection. It is as slow as 1994 dial-up. This is not a difficult fix. Take care of this folks, and you have a first-rate overall experience. May 13, 2014
Rated 5.0 out of 5.0 by wonderful beds and spacious rooms This Holiday Inn goes the extra mile to ensure that your stay will be relaxed and enjoyable. Breakfast selection was better than average. I especially enjoyed the fresh fruit bowl. Shawn goes out of her way to see that your breakfast experience is exceptional. The wood floors in the rooms are a bonus and added to my overall satisfaction with this Holiday Inn Express. Other than having some difficulty finding the entrance, my stay here was top notch! April 3, 2014
Rated 5.0 out of 5.0 by Great Service The hotel was clean and comfortable. It was great to have a complimentary breakfast with such variety of food. The staff in the dining area was fantastic. Shawn was friendly to the adults and offered a goody item to the little kids after getting the parents approval first. The parents were happy and the kids were overjoyed by a little toy. March 25, 2014
Rated 5.0 out of 5.0 by Excellent experience Wonderful facility. Clean, convenient, quiet, helpful/friendly staff. Thanks. We'll stay again. March 20, 2014
Rated 5.0 out of 5.0 by Nicely remodeled rooms The rooms have been remodeled and carpets replaced with tile. This is great as I hate carpeted hotel rooms. Beds as always are very comfortable. March 17, 2014
Rated 5.0 out of 5.0 Great staff Staff was very helpful to people working different shifts while staying at hotel by cleaning rooms later in the day. January 15, 2014
Rated 5.0 out of 5.0 by Great room and friendly staff My best business travel accommodations yet! This Holiday Inn Express has the best rooms and the Manager's reception on Wednesday night was a great opportunity to make connections for my business. Thank you for a great stay! January 15, 2014
Rated 4.0 out of 5.0 by Good luck finding the entrance at night Management needs to make an investment in better signs. It is easy enough to see the property from the interchange, but the roadway leading to it is impossible to find on your first attempt. It is worth looking for as the facility and staff are top notch. January 14, 2014
Rated 4.0 out of 5.0 by As good as it gets This hotel is "as good as it gets". I define "excellent stay" as being in my own home and bed with no association with work and business travel. Having stayed in numerous hotels, motels and inns over a 40 year business career in sales, I have learned the difference between bad, not-so-bad, and good. And the Bentleyville HI Express experience is good, very good indeed. December 31, 2013
Rated 5.0 out of 5.0 by Christmas get away A great place to unwind when your visiting nephews 6 yrs for one 8 months for the other. The staff was very understanding when I created an unspeakable mess. I'm always either putting the "key" too close to my I phone which erases the code or just loosing them. The front desk staff always replaced them with a smile. A nice surprise awaited me Christmas Day - a plate of cookies. The room staff always remembered to leave 2 decaf coffee. A very nice touch are the pop corn and the other heavier items like Italian wedding soup. All in all what better place to stay for the holidays . December 30, 2013
Rated 4.0 out of 5.0 by breakfast the gravy for the biscuts and sausage were undesirable December 20, 2013
Rated 4.0 out of 5.0 by Excellent stay The stay was excellent. It was all that was expected with one glitch. I did not receive the wake up call I requested. Luckily I'm a light sleeper and awoke in time to make my appointment. November 25, 2013
Rated 5.0 out of 5.0 by Friendly staff and Clean rooms My husband and I look forward to staying here. Clean rooms, friendly, helpful staff. There is no carpet in the rooms and we like that. The rooms are much cleaner without it! I would like to see more of that in other Holiday Inns. November 19, 2013
Rated 4.0 out of 5.0 by Great experience The hotel has great amenities when staying such as daily soups, wine and beer Wednesday's, and now toffee is being served in the evening and at check in. Rooms are clean and neat. Staff is friendly and willing to assist you with anything you might need. I stay 4 nights a week and so far it's been one of the holiday inns I have stayed in. October 20, 2013
Rated 5.0 out of 5.0 by clean rooms, beds very comfortable. Good staff the rooms were clean the bathrooms were a nice size: and the beds were very very comfortable.this property was also clean October 7, 2013
Rated 5.0 out of 5.0 Very Efficient, Clean, and Great Internet Nice hotel, and on business, I really like the free internet. Unlike many other hotels, the free internet was very fast and helped me keep up with my work tasks. September 21, 2013
Rated 5.0 out of 5.0 by Excellent experience while travelling across several states We were welcomed very warmly by Pita, who tried to accommodate all our needs. Because of her graciousness, we signed up to be members of Holiday Inn Express's special awards program, hoping that when we go to other inns in this chain we will meet more people at the reception desk like Pita. The room and amenities gave us a very comfortable stay. August 30, 2013
Rated 5.0 out of 5.0 by Clean and comfortable rooms. The Holiday Inn Express in Bentleyville is very clean. We have stayed there three times so far this year. The staff has always been welcoming and friendly. I would like to see one or two hooks somewhere in the room for hanging clothes other than the closet! Room price per night seems a little high for the area. Because of the location to family I will stay there again! August 9, 2013
Rated 5.0 out of 5.0 by Great place to stop Our stay was delightful. The rooms have wood floors, with scatter rugs. Our king size bed was comfortable, the bathroom nicely decorated and supplied. There was a wide variety of foods both hot and cold for breakfast. This is our second stay at this hotel, and in future trips to the area we will use this facility again. August 3, 2013
Rated 5.0 out of 5.0 by Great Stay for the Whole Family Our multi-generational family was well cared for at the Bentleyville Holiday Inn. From nonagenarian parents to toddler, each of us had a pleasant stay. We attend a family reunion in the area each summer and have sampled many hotels, this was one of the finest visits we have had! The staff was friendly and accommodating, especially Shawn in the breakfast room, who worked tirelessly to keep up with the demands of a hotel filled for the weekend. Marilyn and Peta at the front desk and the young man who fixed our TV were each helpful and friendly. I don't think the word "no" is in their vocabulary. The choices for breakfast were more varied than one usually finds and changed from day to day to make it more interesting. We were thankful to be allowed to use the breakfast room when many of our relatives came for a visit on Saturday afternoon. It provided space for us all to share stories with one another. We look forward to next year's reunion and another stay at this FINE facility. August 2, 2013
Rated 5.0 out of 5.0 by guest room Loved the wooden floor. Made the room seem so bright. Room was absolutely spotless which was a real treat. Woman at the front desk was very friendly and helpful. Would definitely recommend this hotel. July 31, 2013
Rated 5.0 out of 5.0 by great service. The Great staff and very clean room. The staff are friendly Outstanding hotel. The only negative is the rooms not good sound-insulation .l Thanks Holiday Inn for a great stay. We would recommend this hotel. Thanks for friendly staffs' s hard work especially very polite staff mandy. July 29, 2013
Rated 5.0 out of 5.0 by great service and very clean rooms Very good front desk manager who showed a caring attitude towards your needs. The room had a very comfortable bed and extremely clean motel with no carpeting in the room to avoid dust mites. Highly recommend it. July 28, 2013
Rated 5.0 out of 5.0 by Wonderful Stay Great team at this property. Entire staff was friendly and helpful This was a points stay, but they still exceeded all expectations and I was recognized as an IHG Member. If you are traveling by on Interstate 70, Stay here!! July 20, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Courtesy staffs and clean room. Excellent value. GGGGGGGGreat. July 12, 2013
Rated 5.0 out of 5.0 by The Finest Holiday Inn Experience EVER! What a great weekend. The rooms and the staff at this facility were simply "top-notch". Our organization, had an event at this hotel this weekend and 25 members stayed at the hotel and everybody agreed that the rooms could not be better. Loved the Hard-Wood Floors! We also used the banquet room and those accommodations were perfect too. We had every, very good time. This is a great facility with an extremely helpful staff. I would recommend this hotel to all folks considering a stay at this Holiday Inn. Thanks for EVERYTHING! July 5, 2013
Rated 5.0 out of 5.0 by Great place to stay We LOVED the room, the staff, the evening amenities (popcorn, tea, coffee, soup and crackers, etc.) A beautiful room -- highly recommended! June 30, 2013
Rated 5.0 out of 5.0 by Home away from home We are so happy to have found the Holiday Inn Express in Bentleyville! It is a very clean hotel, the staff are friendly, and it's a very convenient location for us. And did I mention, it is a very clean hotel? After giving up on another chain because they didn't clean the rooms, we are very happy to find a hotel that values cleanliness! The fact that the people who work here are proud of the property really shows! June 1, 2013
Rated 5.0 out of 5.0 by Great place to stay Great place to stay very clean and up to date very friendly and helpful staff May 29, 2013
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