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Rated 4.2 out of 5 by 122 reviewers.
Rated 4.0 out of 5.0 by HIE Benton Harbor, MI the sign of Pipestone Road is so small you will probably drive right by; look carefully. Otherwise a very nice HIE September 12, 2014
Rated 5.0 out of 5.0 by business Great place and easy access to the interstate. Staff makes effort to please. September 9, 2014
Rated 4.0 out of 5.0 Good Basic Room Nothing exotic, good clean functional room. Mattress could use an upgrade. Staff was responsive, easy access. September 8, 2014
Rated 5.0 out of 5.0 by Always a pleasant stay HI Express came through for me again. Comfortable bed, clean, fresh breakfast choices, and a control to have the fan for the in-room HVAC stay on all the time. I will be back if I have a chance. September 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service Comfortable bed and great service Comfortable bed and great service Comfortable bed and great service Comfortable bed and great service September 6, 2014
Rated 1.0 out of 5.0 by Breakfast Everything was fine except for the Breakfast. It was so busy there was no place to sit. The scrambled eggs were empty. No biscuits. When you are that busy the girl working the breakfast needs more help. September 4, 2014
Rated 5.0 out of 5.0 by my "go to" place to stay I have stayed in many hotels in this area and this one is always my favorite. It is clean, comfortable, quiet September 2, 2014
Rated 5.0 out of 5.0 traveling coast to coast... We stayed at Benton Harbour Holiday Inn Express as I was travelling from east to west for work relocation. I was travelling with 2 children under 7 and a dog. The hotel impressed me from the minute I arrived after finding it with my NAV system. The hotel was close enough to the highway to allow easy access but far enough away as to not be noisy. The parking lot was clean and the exterior of the hotel very nice. The staff greeted me with a cookie and were happy to answer my questions. That night was complimentary chinese food for guest. The manager was on scene and engaged the guests. The rooms were nicely decorated and modern. The wifi was quick and easily accessed. The next morning I was surprised to see such variety at the complimentary breakfast. The staff and hotel impressed me and my kids. The pool and hot tub were nice as well.. Great staff, great amenities and a nice break after 550 miles on the Interstate.. August 31, 2014
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