Rated 4.2 out of 5 by 110
Rated 4.0 out of 5.0 by rcusani Nice hotel with Friendly Staff
Found the staff to be very friendly, attentive, and responsive. For a high volume weekend the staff kept their cool and the breakfast staff did their best to keep everything well stocked. The location is adjacent to a major interstate so there could be a little better sound insulation for the rooms on the north side of the hotel so could affect a light sleeper. Liked having a refrigerator, coffee maker, and microwave available in the room although only used the fridge.
August 27, 2014
Rated 5.0 out of 5.0 by BuffaloBill65 Great Stay!
My stay was everything that I expected with no issues. I would recommend this hotel if in Benton Harbor.
August 25, 2014
Rated 5.0 out of 5.0 by Debbie1027 Great experience
The GM was extremely helpful with a billing issue caused by the worldwide reservation center. He was also helpful in recommending places to see during our stay. The front desk staff and housekeeping were very friendly. We had 2 rooms and found the rooms to be clean and comfortable with very little noise. Breakfast had a variety of food that was kept constantly full. My only recommendation would be to have a bathroom fan to use during showers. Overall it was a very good experience and would return.
August 21, 2014
Rated 5.0 out of 5.0 by kaseykay Great staff, excellent value
The staff at the hotel were friendly and accommodating. Breakfast selection rotated each day during our 4 day stay, which was nice when traveling with kids. We were pleasantly surprised to learn that during our stay this location offered a dinner 3 nights a week (Greek one night, Chinese another and then Fiesta night). Conveniently located, it's a short drive to Silver Beach, restaurants and shopping. The pool was clean and perfect for entertaining a 5 and 3 year old. The only concern was that the person staying above us was heavy footed and we could hear them walking around at 6AM. Didn't bother the kids, but woke mom up.
August 12, 2014
Rated 5.0 out of 5.0 by Victoria Jean Excellent Service!
Rooms were very comfortable and clean. Staff went out of their way to make sure we needed nothing. Quiet at night with no outside noise. Called the front desk to ask a few questions and they were extremely helpful.
August 12, 2014
Rated 4.0 out of 5.0 by beachen great service
clean, and friendly staff, the pool was just to cold to even get into, other then that this is a good place to stay.
August 6, 2014
Rated 3.0 out of 5.0 by Choosing Different Hotel Will not stay here again
I will not stay at this hotel again. The Guest Room was dirty. My shoes stuck to the floor! Also, the front desk was not helpful at all. I ask for maintenance to be sent to the room to fix a falling bathroom light fixture. No one came...I had to fix it myself. When I checked in, my holding credit card had been charged, and I did not want it to be. I was told there was nothing they could do, and the front desk clerk told me in the future to call the hotel directly so issues such as this would not happen again!
August 6, 2014
Rated 5.0 out of 5.0 by jaytopia Great Staff
This was a perfect no-nonsense hotel. The Staff and Housekeeping were awesome
July 30, 2014