Rated 4.0 out of 5 by 62
Rated 5.0 out of 5.0 by fallingforihg Great Room and Excellant Rate
This is one of my rare 5 star ratings. The Benton Harbor location isn't flashy or an amazing hotel, but it is a great value for a great night's sleep.
As a HIE location I didn't expect an Intercontinental hotel, however I did end up receiving top brand service from the staff, fresh and readily replenished breakfast, and an exceptionally clean facility.
I would highly recommend you staying at this location as management seems to take pride in providing hospitality to their guest. Nice job!!
December 4, 2013
Rated 5.0 out of 5.0 by MrFun Best Hotel Stay Ever!
Even though it was right next to the highway, the room was very quiet. Every staff member was friendly, cheerful, and helpful. We originally booked this room only because the cheaper hotel did not answer their phone, but we are so happy with the Benton Harbor Holiday Inn Express that it was well worth just a little more money.
December 4, 2013
Rated 5.0 out of 5.0 by K2B2 Good place to stay
This was my second time staying here. Greeted by friendly staff that really make you feel welcome. Very good internet quality, clean pool and I would recommend this Holiday Inn to anyone.
November 21, 2013
Rated 4.0 out of 5.0 by CKphoto Pleasant stay for a long weekend
I had a few days up in Benton Harbor for a family wedding and decided to give the Holiday Inn Express a try. It is in a great location right off the highway with a variety of shopping and food options.
The staff was friendly, but a bit slow to respond. I had an issue with the rate I was quoted which was never addressed. Ended up paying the higher rate even though a discount was offered.
The bed was very comfortable, I had a great night sleep.
Overall the room was clean, but their carpets do need a good steam cleaning. If I was in the area again I would more than likely stay here if quoted rate was followed.
November 15, 2013
Rated 5.0 out of 5.0 by Vic1611 Great service staff
What a fantastic stay ! Exceptionally freindly and professional staff. Thank you for making my extended stay comfortable and enjoyable.
November 11, 2013
Rated 5.0 out of 5.0 by Harks14 Really like this HI Express!
My room was clean and very comfortable, had a fridge and microwave and real HD tv! The staff was extremely pleasant the two days I was there this week. And the complimentary breakfast is top notch...especially liked the biscuits and gravy and the hot cinnamon rolls! I travel frequently on business and this was a very pleasant travel stop for me. I will come back again! Location is good too...right off the I-94 exit.
October 31, 2013
Rated 4.0 out of 5.0 by Rita65 fees
We have stayed in motels/hotels before and needed to give credit card to hold room. This time the total was charged immediately. Unusual.
A charge was placed on my Credit card for incidentals that were not used. This overdrew my account. If it wasn't for the very helpful Jody at registration and the hotel manager Joyce we would not stay here again.
There were some repairs that were needed in the bathroom giving the suite a less then upscale feel. Otherwise, very clean room and very friendly staff.
October 30, 2013
Rated 4.0 out of 5.0 by Pwally A fine place to stay in the area
Nice place, clean, quiet and conveniently located near shopping, movie theatre, etc. Short drive to St. Joseph and Lake Michigan shore. The bed was very soft making it nearly impossible to sleep in without a backache.
October 29, 2013