Rated 4.2 out of 5 by 117
Rated 1.0 out of 5.0 by horsethief Breakfast
Everything was fine except for the Breakfast. It was so busy there was no place to sit. The scrambled eggs were empty. No biscuits. When you are that busy the girl working the breakfast needs more help.
September 4, 2014
Rated 5.0 out of 5.0 by stlgem my "go to" place to stay
I have stayed in many hotels in this area and this one is always my favorite. It is clean, comfortable, quiet
September 2, 2014
Rated 5.0 out of 5.0 traveling coast to coast...
We stayed at Benton Harbour Holiday Inn Express as I was travelling from east to west for work relocation. I was travelling with 2 children under 7 and a dog. The hotel impressed me from the minute I arrived after finding it with my NAV system. The hotel was close enough to the highway to allow easy access but far enough away as to not be noisy. The parking lot was clean and the exterior of the hotel very nice. The staff greeted me with a cookie and were happy to answer my questions. That night was complimentary chinese food for guest. The manager was on scene and engaged the guests. The rooms were nicely decorated and modern. The wifi was quick and easily accessed. The next morning I was surprised to see such variety at the complimentary breakfast. The staff and hotel impressed me and my kids. The pool and hot tub were nice as well.. Great staff, great amenities and a nice break after 550 miles on the Interstate..
August 31, 2014
Rated 5.0 out of 5.0 by 1TBH Professional customer service
A pleasant experience away from home! Staff could not have been more efficient, friendly or helpful. This is "my kind of place" when traveling.
August 31, 2014
Rated 4.0 out of 5.0 by 10thNicknameSubmission Relaxing Evening
A quiet, comfortable and relaxing night at the inn. Good value and would stay again.
August 30, 2014
Rated 4.0 out of 5.0 by Bobsenior Concern of staff
Manager of hotel greeted us in common area and asked how we were doing. I also saw him walking around the outside of the hotel and checking for make sure grounds were clean. I saw him pick up a paper wrapper on the ground.
August 29, 2014
Rated 5.0 out of 5.0 by DR49 Clean, comfortable room, good hotel breakfast.,
Thoroughly enjoyed our overnight stay here, but our room facing the expressway had more traffic noise than I'd have liked.
August 28, 2014
Rated 4.0 out of 5.0 by rcusani Nice hotel with Friendly Staff
Found the staff to be very friendly, attentive, and responsive. For a high volume weekend the staff kept their cool and the breakfast staff did their best to keep everything well stocked. The location is adjacent to a major interstate so there could be a little better sound insulation for the rooms on the north side of the hotel so could affect a light sleeper. Liked having a refrigerator, coffee maker, and microwave available in the room although only used the fridge.
August 27, 2014