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Rated 4.2 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Great Stay! My stay was everything that I expected with no issues. I would recommend this hotel if in Benton Harbor. August 25, 2014
Rated 5.0 out of 5.0 by Great experience The GM was extremely helpful with a billing issue caused by the worldwide reservation center. He was also helpful in recommending places to see during our stay. The front desk staff and housekeeping were very friendly. We had 2 rooms and found the rooms to be clean and comfortable with very little noise. Breakfast had a variety of food that was kept constantly full. My only recommendation would be to have a bathroom fan to use during showers. Overall it was a very good experience and would return. August 21, 2014
Rated 5.0 out of 5.0 by Great staff, excellent value The staff at the hotel were friendly and accommodating. Breakfast selection rotated each day during our 4 day stay, which was nice when traveling with kids. We were pleasantly surprised to learn that during our stay this location offered a dinner 3 nights a week (Greek one night, Chinese another and then Fiesta night). Conveniently located, it's a short drive to Silver Beach, restaurants and shopping. The pool was clean and perfect for entertaining a 5 and 3 year old. The only concern was that the person staying above us was heavy footed and we could hear them walking around at 6AM. Didn't bother the kids, but woke mom up. August 12, 2014
Rated 5.0 out of 5.0 by Excellent Service! Rooms were very comfortable and clean. Staff went out of their way to make sure we needed nothing. Quiet at night with no outside noise. Called the front desk to ask a few questions and they were extremely helpful. August 12, 2014
Rated 4.0 out of 5.0 by great service clean, and friendly staff, the pool was just to cold to even get into, other then that this is a good place to stay. August 6, 2014
Rated 3.0 out of 5.0 by Will not stay here again I will not stay at this hotel again. The Guest Room was dirty. My shoes stuck to the floor! Also, the front desk was not helpful at all. I ask for maintenance to be sent to the room to fix a falling bathroom light fixture. No one came...I had to fix it myself. When I checked in, my holding credit card had been charged, and I did not want it to be. I was told there was nothing they could do, and the front desk clerk told me in the future to call the hotel directly so issues such as this would not happen again! August 6, 2014
Rated 5.0 out of 5.0 by Great Staff This was a perfect no-nonsense hotel. The Staff and Housekeeping were awesome July 30, 2014
Rated 4.0 out of 5.0 by Ok if you cannot find a condo We stayed in this hotel because we could not find a condo. I felt the room was overpriced for the type of hotel. The continental breakfast was better than most. The indoor pool was very clean and the water was quite clear. We had a problem with the toilet and was offered "a plunger to borrow." Apparently there were no maintenance staff there are about 6 PM. They said they would address it first thing in the morning. We checked out about 1030 and it never was addressed. July 30, 2014
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