Rated 4.3 out of 5 by 23
Rated 5.0 out of 5.0 by DonCC pleasant surprise
I was pleasantly surprised with my room, as it was quite large, quiet, and clean. This room was exactly as represented which is refreshing in today's world. I travel a lot, and would recommend this property. The fact it is walking distance to the Cracker Barrel and less than a 3 mile drive to Bit o Swiss is very nice too.
September 28, 2013
Rated 4.0 out of 5.0 by profa Front desk staff excellent but...
We've stayed at this property many times. Although the beds were comfortable and clean, this time the carpets were extremely dirty and the toilet would continuously run.
September 11, 2013
Rated 5.0 out of 5.0 by MrSmith19 Nice, clean, safe, comfortable hotel!
This was our first stay at a Candlewood Suites hotel and we found it to be a great place to stay - on par with other "brand name" hotels that we have traditionally stated at. Our room was comfortable, "roomy" and "homey". The location was safe. the kitchenette suite and Candlewood Cupboard were an added surprise and the customer service rep "Rebecca" was very efficient and friendly and did a terrific job in making our stay enjoyable. We will be back and look for other Candlewood suite locations in areas we visit!
September 7, 2013
Rated 2.0 out of 5.0 by CLW55 Filthy Room
The was a dirty pair of panties in one of the drawers in the bathroom, there was hair on the sink, the "cover" over the comforter was dirty and had hair on it. Overall what I could see was filthy...I can only imagine what I couldn't see. Because of an extremely busy weekend and valuables in the room I didn't report this to the staff. I could not wait around for them to clean it and I didn't want anyone going in while I was out.
The staff, especially the front desk was very nice. No one is paying attention to the cleanliness of the rooms though.
It would have been a perfect weekend if the place was clean.
August 28, 2013
Rated 1.0 out of 5.0 by shorebgood Stay clear of this property!!!
If you don't mind the pungent odor (we guessed it was curry# that is present in the lobby, elevator, hallways and your room OR the absence of housekeeping services #unless you are staying for more than a week we were told by the front desk# OR a room that has greasy fingerprints all over your window, dirty window sills, stained carpeting, last renovation in 1990 #per their web site) OR photos on their web site of the rooms that must have been taken in 1990, then book your room at this property. As we were checking in, a party of 4 were trying desperately to cancel the rest of their stay. That was my 1st hint, along with the odor. Then I saw our room. The photos that I have posted are a small example of how deceiving the photos on their web site are. We had booked 3 rooms total and the rooms were the same. Old and dirty.
If you aren't familiar with the area, book early so you won't be stuck at this excuse for a hotel.
August 28, 2013
Rated 5.0 out of 5.0 Nice place and people
Great place to stay when visiting this area! The staff and room were great. The Carousel and nearby Silver Beach Park were fun visits.
August 19, 2013
Rated 5.0 out of 5.0 by Dan5296 A+A+A+A+A
I would highly recommend the candlewood suits
beds were very comfortable and clean
July 18, 2013
Rated 5.0 out of 5.0 by GH109 Good hotel, good location
The room we stayed in was spacious and clean. It looks like it was recently painted. Front desk staff were helpful as always. We like staying at this hotel while we visit Lake Michigan (a few miles away). We will be back several more times this summer!
June 22, 2013
Rated 5.0 out of 5.0 by markhe INCREDIBLE
Nicest place I've stayed in quite a while. The staff (especially Alex!) is so helpful and friendly....the room was perfect and there is nothing better to have outside your window than woods....so peaceful and quiet....24 hot tub is genius, thank you!!
Hi Alex! You might be the cheeriest person I've ever met! Sorry I didn't get to say goodbye!
When I return I will be very sad if I can't get a room there....
June 5, 2013
Rated 4.0 out of 5.0 by Hiker65 Great location and value
This is close to the Bit Of Swiss bakery, rated best in the USA! It has easy access to I94 as well. The studios are hard to eat in because there is only one chair by a desk, the second chair being an overstuffed one that does not move. Also, only one side of the bed has a nightstand. Still, a very good value but I would try a one bedroom next time
May 8, 2013
Rated 5.0 out of 5.0 by Thedetectorman 100%
I can recommend this hotel 100%. Great service from all.
May 5, 2013
Rated 5.0 out of 5.0 by Kris05 The room was clean and the beds comfortable.
The room was wonderful. It was like being home away from home. Liked the kitchenette in the room. Everything was clean and fresh. The staff was very friendly and helpful. We have decided to stay in Candlewood Suites when possible for all competitions.
March 17, 2013
Rated 5.0 out of 5.0 by Runemout Home away from home!
My wife and I have been staying at this location for vacations and mid-winter retreats for several years. We have found the staff and management to be the most hospitable group of all that we have encountered in the area.
Frank, General Manager, and his staff are friendly and caring individuals. They do their best to make your stay as pleasant as possible. The rooms are large and the furnishings are in excellent condition.
We are looking forward to our next stay with them in April.
Thank you for putting the customer first!
February 20, 2013
Rated 5.0 out of 5.0 by DouglasB Great Off-season stay
We stayed at this hotel just as a stop on the way to our final destination for Thanksgiving. We got a good deal using Priority Club points.
My wife and I both commented that this hotel would be a great place to stay during the summer months! Our suite had a king bed for us, and a fold out couch for the two boys. The room was big enough for all of us, and the two TVs kept arguing to a minimum. If staying on a vacation, the kitchen (with dishwasher) would have been plenty big enough to prepare meals, and the table in the work area seated all of us for breakfast.
They also had DVDs in the lobby to take back to the rooms - free of charge!
My only complaint was that there was no complimentary breakfast. This fact was not a surprise, since the web site clearly stated that the room rate did not include breakfast. We brought our own and it worked well.
All in all, we had a good stay. The room was clean, the beds were comfortable, and the staff were helpful and pleasant. I would recommend this property for those looking for a big room that's clean and comfortable.
November 27, 2012
Rated 5.0 out of 5.0 by drjensen stay at Candlewood
Our recent one night stay was very pleasant. Loved the free laundry services and movie rental. Staff was great - very helpful. Great value! We extended our check out and encountered no problems. Only draw back was that the room smelled of smoke - probably a lingering from when it was a smoking room. We were pleased that the exterior windows opened so we could air it out.
October 29, 2012