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Rated 4.1 out of 5 by 83 reviewers.
Rated 2.0 out of 5.0 by Comfortable beds but stains on bedding We arrived at 3:30 a.m. our keys did not work and had to go back to desk. The receptionist stated that she did not think they would work because there was a power outage and then gave me the master to our room. It is now 4:15. The bedding had stains on it, the pillows were lumpy. Glad we brought our own pillows. The floors in lobby, hallway and our room were dirty. Our room did not get cleaned the next day. Won't be staying at the hotel the next time we are in Bentonville. September 25, 2014
Rated 5.0 out of 5.0 by Stay often Great location and still quiet at night. Always greeted well and stay is pleasant and comfortable September 16, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Value, Friendly Staff, Very Clean! Will use this hotel every time I travel to Bentonville. September 16, 2014
Rated 4.0 out of 5.0 by Quick night stay Beds were comfortable but there were only sheers on the windows that were operable therefore all of the signs and street lights shined into the room all night. Toilet paper holder was falling out of the wall. Not the best experience I have ever had at a Holiday Inn Express. The eggs were rubber and bacon and gravy were cold. September 15, 2014
Rated 4.0 out of 5.0 by Conveniently located to all major attractions Enjoyed stay at HIE as we were within 5 minutes of all major attractions. Room was clean and check in and out were easy. September 11, 2014
Rated 5.0 out of 5.0 by Very comfortable and great service Very enjoyable stay highlighted by great staff and delicious breakfast. The front desk recommended a great dinner restaurant for us and even provided a map so that we could locate it. September 9, 2014
Rated 4.0 out of 5.0 by Great value, convenient location! This Holiday Inn Express provided a great value and convenient location for a one night stay on vacation. The rooms were nice and big, plenty of room for the two of us. The bed was comfortable and a nice big TV made it easy to relax. Our room did not have a microwave, or refrigerator, which was a little disappointing, but we made due with the ice from the machine and brought in our cooler from the car. Our room looked out over the parking lot, which wasn't terribly noisy after people got settled in for the night, but it was very, very bright! Had a hard time getting the room dark enough and cool enough on a 100 degree summer day. Breakfast was okay, the same selections as we've come to expect from most complimentary hotel breakfasts, The breakfast area was neat and tidy. Overall, the convenience of the location and the value for our money is really what mattered. We would recommend this location to friends and family, and I would certainly stay here again the next time I am in town! September 3, 2014
Rated 4.0 out of 5.0 by good, but could be better The room was great. The AC was very quiet and worked will, and the bed was comfortable. The Breakfast at 8:30 was short on a number of items. I could not have a hot breakfast if I had wanted one. This looked like inattention by staff. Other than that our stay was positive. Also, the computers in the business center do not have any speakers. September 3, 2014
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