Rated 3.9 out of 5 by 56
Rated 4.0 out of 5.0 by sk0624 Clean, quiet and great staff
Enjoyed my stay. Clean room, quiet, and the staff was very helpful. I'll be back for my next business trip to Bentonville.
July 14, 2014
Rated 5.0 out of 5.0 by Scotty P What to Expect
One of the better ones... Stayed at the HIE at Fayetteville and it was like staying at a seaside port motel. This one however was well maintained, comfortable and quiet
July 10, 2014
Rated 5.0 out of 5.0 by Jane4567 Staff was excellent
We were not aware that our room didn't come with a refrigerator, and we were also worried about a crying baby next door and we also had concerns about an odor in the room. Well, the hostess at the front desk changed our room assignment and put us in a suite and we had a wonderful stay. No odor, refrigerator for our food, and quiet sleeping. Thank you so much!!!! From now on we will book a suite!! Thanks for a wonderful stay!! And a wonderful price!!
July 8, 2014
Rated 4.0 out of 5.0 by Kansasguy Good staff but disappointed.
Staff is very friendly and helpful and did the best they could, but they are hamstrung with a bad property. Front desk checkin took over 10 minutes (no line) - not staff's fault but computer system was not letting her do what she wanted to do.
King suite (with jacuzzi) takes over an hour to fill due to low water pressure. Low shower pressure as well. Only one trash can in entire room. Pancake machine broken. Gross, cold slimy eggs but otherwise good breakfast.
No room safe or any way to secure anything (hotel safe won't accommodate a tablet) and area seems sketchy - random teenagers skating thru the parking lot at all hours of the night. Hotel lacks a pool (atypical of a Holiday Inn Express) and not clearly shown on description. Internet was decent and reliable.
July 8, 2014
Rated 5.0 out of 5.0 by profmom Clean, comfortable room; good location; responsive staff
The Holiday Inn Express in Bentonville, Arkansas, is one of the cleanest, most comfortable, conveniently located, and affordable hotels at which I have stayed. The room looked and smelled clean and inviting. Front-desk staff members were helpful and responsive. The fitness room was well-maintained and in good working order. I thoroughly enjoyed my stay!
July 8, 2014
Rated 5.0 out of 5.0 by grad1967 Girlfriends place to relax
My girlfriends and I visited Bentonville, AR in April 2014 because one of the girls wanted to visit Crystal Bridges Museum. When I looked for available hotels in the area I wanted to make sure we stayed in a hotel which served breakfast and had comfortable beds. We decided to reserve a suite in this Holiday Inn because it had 2 rooms w/2 queen beds and a living area w/kitchen space including a microwave and refrigerator and sink. The manager and staff were courteous and explained how to get to Crystal Bridges and other places we might want to visit. None of us had ever visited this part of Arkansas. We enjoyed our stay in this HI and have told other friends about this HI. Thank you Bentonville HI!!
July 3, 2014
Rated 3.0 out of 5.0 by Larcgill Glad I used my rewards points for this hotel
Service at front desk was not very friendly. Did not realize this hotel did not have a pool. Was disappointed but I used my rewards points so it was a free stay. Did not like the staff hovering over the breakfast . There is a point where it is not just being helpful! Did not like the location of the hotel but it was clean and comfortable. But would stay somewhere else if I visit Bentonville again.
July 1, 2014
Rated 5.0 out of 5.0 by mackv helpful desk clerk
our basic room didn't have a fridge or microwave. didn't realize that. Due to staying four nights, we needed those amenities. helpful desk clerk Katia gave us an upgrade to a more comfortable room. This made our stay more enjoyable.
June 26, 2014