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Rated 4.1 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by Bentonville Beauty We went to Bentonville to visit the Crystal Bridges Museum of American Art. It was a trip well worth the travel from Tulsa, OK. The stay at the HI Express just added to the fun and pleasant experience! November 4, 2014
Rated 4.0 out of 5.0 by Room Maintenanace Entry light was humming and flickering when I entered the room. I just switched off and did not use; I should have told the front desk but forgot. Front desk clerk was extreamly helpful Hotel was very clean and comfortable though I would prefer smaller, less bulky pillows. Back door was unlocked when I came back to the hotel lte one evening - could be a security issue Enjoyed the HIE experiance and will not have any issues with staying there again. November 4, 2014
Rated 5.0 out of 5.0 by Bright lighting in room for reading and working Internet fast and east to access, lighting in room was superb and bright easy to work at desk. November 3, 2014
Rated 4.0 out of 5.0 by Nice Hotel Very nice hotel. I would stay here again when in Bentonville, AR November 1, 2014
Rated 1.0 out of 5.0 by Dirty The facility was dirty and unkempt. We expected at least an average facility and were very disappointed in the cleanliness and care in relation to value. If you are considering a stay at this hotel, please reconsider. October 29, 2014
Rated 5.0 out of 5.0 by Comfortable and cozy room atmosphere I and my spouse could be satisfied with our stay at Holiday Inn very much. October 28, 2014
Rated 3.0 out of 5.0 by Condition of the Room I've stayed at this Holiday Inn Express a number of times. I've been completely satisfied in the past. However, this time, the room was in terrible condition. The carpet was soiled and torn. Several places in the carpet were frayed. The bedding was torn in several places. The wall covering was coming off the wall. And, the bathroom showed signs of rust and dirt in various places. The facial tissue dispenser was empty and the sink appeared to have been left unattended. (Room 223) I compliment the staff as warm and welcoming. It was truly a disappointing stay. October 23, 2014
Rated 2.0 out of 5.0 by overpriced for amenities Not that nice of a hotel for the price, in terms of room amenities. No fridge, no microwave in rooms...really?? October 22, 2014
Rated 4.0 out of 5.0 by Nice renovations!!! Comfortable room!! This is always a nice place to stay. It was quiet too, no rowdy neighbors! The only complaint was the housekeeping. The coffee service was not refilled on Thursday and I put the empty tissue box on the back of the toilet and was still on the back of the toilet when I came in on Thursday evening. I left a note asking please and thank you to refill coffee service and tissues. Tissues were filled. Coffee only had two regular, no decaf which I like to have in the evening. Yes, I know I could have gotten some downstairs, but didn't want to go back out. Had worked all day was already in jammies. I normally leave tip for housekeeping, but not this time...sorry. October 22, 2014
Rated 1.0 out of 5.0 by Disappointed Stay! We have always stayed at the Holiday Inn when traveling because of their reputation of being clean and comfortable, however our stay at this hotel on Oct 18th was very disappointing, upon entering our room we found the carpet to be torn all the way across the door about 2 inches wide, pillows clumpy, sheets very worn and dingy, floor dirty and lighting in the bathroom very bad. We had actually stayed at this location a couple of week earlier but thought we would give them another chance since all of the other hotels were booked. This is the worst experience we have ever had in a Holiday Inn. October 21, 2014
Rated 5.0 out of 5.0 by Nice Stay Enjoy the reliability of a stay at a Holiday Inn express - always good. October 19, 2014
Rated 4.0 out of 5.0 by Comfortable Bed and great service We love the rolls at breakfast. They are always very good with coffee. We are not big on breakfast. We always like fruit and a roll, so the roll is always very good. hits the spot. When we travel we enjoy staying at Holiday Inn Express. The beds are almost always comfortable. October 18, 2014
Rated 3.0 out of 5.0 by Below expectations Room musty. Breakfast below par for Holiday Inn Express. October 16, 2014
Rated 2.0 out of 5.0 by Horrible Suite I had a suite that was right above the kitchen. The cooks were banging pots and pans around at 5 am and I heard every bit of it. Not a good room to stay in. I can't speak for the others. October 15, 2014
Rated 5.0 out of 5.0 great service I appreciate that you worked with me on the dates of my arrival. You had my room ready when I got there. October 15, 2014
Rated 5.0 out of 5.0 by Great hotel..... Was in town for a conference and chose this property instead of the much more expensive full service convention hotel. I can not imagine that my stay would have been any more pleasant there. This Holiday Inn Express was clean and nice with a friendly staff. October 14, 2014
Rated 5.0 out of 5.0 by clean room/good breakfast The room was clean and comfortable. The breakfast had a good selection and was good. The only concern was the desk clerk at check in appeared to be preoccupied. October 14, 2014
Rated 4.0 out of 5.0 by None I was not impressed with the customer service at this location, the location in Harrison, AR, however, was great. October 14, 2014
Rated 5.0 out of 5.0 by Great bed, good breakfast and clean room The bed was very comfortable, the whole place was clean and the breakfast was great. Good experience overall! October 13, 2014
Rated 4.0 out of 5.0 by Excellent hotel Holiday Inn is always up to my expectations for my travel needs. They offer consistent service and comfortable rooms. The internet I needed for my business trip was reliable. I love this holiday inn express for the cleanliness, comfort and close proximity to my meetings when I'm in town. I would recommend this hotel to everyone. October 11, 2014
Rated 5.0 out of 5.0 by Relaxing after a long day on the road. Enjoyed my stay, staff were helpful and attentive. October 10, 2014
Rated 4.0 out of 5.0 by Caring staff The staff always go out of there way to be pleasant and help in any way they can. October 10, 2014
Rated 5.0 out of 5.0 by Good service and relaxing atmosphere The motel is easily accessible, is reasonably priced, and has an attentive staff. The room was comfortable and fairly quiet. I would recommend this facility to others. October 9, 2014
Rated 1.0 out of 5.0 by Worst experience I am traveling a lot this year and have spent many times in Holiday Inn or Holiday Inn Express. This hotel is the worst experience among them. I had a non-smoking king bed but I smelled like smoking room. The room is very humid, too. Even though the air conditioner was on, I don't think the unit was functioning because the humidity of the room stayed along with keeping the unit on. The gym was too small and one of treadmills was malfunction. The room also smaller than the other Holiday In Express hotels that I have spent. The front desk has never give me a smile when I checked in. I won't come back to the hotel. October 5, 2014
Rated 4.0 out of 5.0 by Pleasant accommodation A clean hotel with a functional gym and reliable internet. The staff are attentive and helpful. September 30, 2014
Rated 2.0 out of 5.0 by Comfortable beds but stains on bedding We arrived at 3:30 a.m. our keys did not work and had to go back to desk. The receptionist stated that she did not think they would work because there was a power outage and then gave me the master to our room. It is now 4:15. The bedding had stains on it, the pillows were lumpy. Glad we brought our own pillows. The floors in lobby, hallway and our room were dirty. Our room did not get cleaned the next day. Won't be staying at the hotel the next time we are in Bentonville. September 25, 2014
Rated 5.0 out of 5.0 by Stay often Great location and still quiet at night. Always greeted well and stay is pleasant and comfortable September 16, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Value, Friendly Staff, Very Clean! Will use this hotel every time I travel to Bentonville. September 16, 2014
Rated 4.0 out of 5.0 by Quick night stay Beds were comfortable but there were only sheers on the windows that were operable therefore all of the signs and street lights shined into the room all night. Toilet paper holder was falling out of the wall. Not the best experience I have ever had at a Holiday Inn Express. The eggs were rubber and bacon and gravy were cold. September 15, 2014
Rated 4.0 out of 5.0 by Conveniently located to all major attractions Enjoyed stay at HIE as we were within 5 minutes of all major attractions. Room was clean and check in and out were easy. September 11, 2014
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