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Rated 4.1 out of 5 by 77 reviewers.
Rated 3.0 out of 5.0 quality room but unimpressive staff Enjoyed the room, but was not impressed with the staff. February 14, 2013
Rated 5.0 out of 5.0 by Friendly staff From the time I checked in to I check out (2 days later), everyone was friendly and very willing to help. Would stay here again. Breakfast was the same as other Holiday Inn Express, but met my needs. February 13, 2013
Rated 5.0 out of 5.0 by Great staff and service I have had to travel to Bentonville every week for the last 2 months and I have stayed here every time. The staff is very helpful and polite and its a great location right off of the interstate and 5 minutes from Walmart HQ. The rooms are nice and kept well. Not a newer Holiday Inn Express, but still very nice February 4, 2013
Rated 4.0 out of 5.0 by Met My Expectations The title says it all. The room was comfortable, the wireless was good (I was in a room closer to the front desk and the wireless was easier to get a good connection than the room I had at the other end of the hotel a few weeks prior), the breakfast was just what I needed. More importantly was the staff. We had scheduled a three day stay but it became obvious that we could finish our work in two. I asked if they could give us an extra hour on the check out time, and they gave us three hours. That was great, because it turned out we checked out an hour and a half after check out time with no extra charges. The manager on duty was very helpful. I'll stay here again. The only drawback is traffic on Walton Road in front of the hotel. This isn't the hotel's fault, but plan on turning right (west) out of the hotel even if you need to go east to the Interstate. The traffic on that road at most times of the day is miserable. December 21, 2012
Rated 1.0 out of 5.0 by Worst Holiday Inn Express ever This is the worst Holiday Inn Express I have ever stayed in, and as a long time Priority Club Platinum member I have stayed in plenty. Normally, I love the Holiday Express but not here. Room was dirty and proerty poorly maintained. They absolutely nothing beyond what is required by Holiday Inn. I had a bad experience prior but thought I should give them another chance. Never again. There are too many better hotels in the area. December 18, 2012
Rated 4.0 out of 5.0 by Great place to stay We enjoyed staying at this location. We have stayed at many Holiday Inn Expresses. Very clean and comfortable. Staff very helpful and pleasant. Breakfast was a little disappointing, many of the items were empty and it took a long time for them to be refilled...NO CINNAMON ROLLS...the bins were empty and still hadn't been refilled by the time we were done with breakfast. :( December 1, 2012
Rated 5.0 out of 5.0 by Great Stay Stayed here 2 nights and the staff is very friendly and helpfull. I would recommend this facility to anyone. If you are interested in shopping there are many places nearby and also eating establishments. November 28, 2012
Rated 5.0 out of 5.0 by helpful staff My husband was ill and they let us check in early which we really appreciated! November 14, 2012
Rated 5.0 out of 5.0 by Friendly staff and good location I found the hotel to be clean, comfortable and attractive. It was in a good location for going out to eat and the breakfast served in the hotel was very good. The rates were reasonable and I would recommend staying here if you are in Bentonville. The Lobby area was nice and welcoming as were the people working in the hotel. I had no problem using my own computer that I had with me and was not charged extra for that service. October 5, 2012
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