Rated 4.3 out of 5 by 122
Rated 5.0 out of 5.0 by California Bound21 Excellent Location and great room
Despite what some other people have wrote, our stay was excellent. The staff was friendly when we checked in and the room was well cleaned and comfortable. Yes the area surrounding the hotel looks a little run down, but it's a college town with college kids. The hotel is in a great location for easy access to downtown Berkeley, which has some great restaurants, and the location is a 30 minute drive to downtown San Fran. What more could you ask for? We would stay again at this location.
August 22, 2014
Rated 5.0 out of 5.0 by CT visitor quiet, clean, comfortable
Hotel is located in a busy area on a main street. Despite this, it was very quiet and felt very secure. Free parking in an expensive metro area is a big plus; decent breakfast; well-located on a major road just off a major highway, but surprisingly suburban in feel. Desk staff assisted in printing from the business center.
August 21, 2014
Rated 3.0 out of 5.0 by JMOW Poor Cleanliness
I travel somewhat frequently and attempt to stay with IHG accommodations when possible. I've been very satisfied with my overall experience except my last visit. I was placed in to a handicapped accessible room, which doesn't matter to me except that the shower that was wheel chair accessible did not have a curtain and water had no choice but to get the floor wet. Also, I have documented photos of a clump of hair in the shower drain. To make matters worse, there was also a "nest" of straggly hair stuck to the back of the hair dryer, which I don't use, but had to look at when using the bathroom sink. I brought this to the staff's attention and the attendant was accommodating and provided me a new room the following day. Very surprised by this experience based on my past success with Holiday Inn Express Hotels.
August 20, 2014
Rated 5.0 out of 5.0 by CT visitor Excellent all around
Good location easy off and on the highway; at first look, neighborhood was ? but was actually fine; main thoroughfare, but very quiet; free parking is a big plus; not fancy, but very comfortable room with some design features; small but functional bathroom; breakfast is basic but many options including some hot offerings; business center is two computers, but was able to print easily and staff was very helpful. Next time in Berkeley will stay there again.
August 18, 2014
Rated 4.0 out of 5.0 by TGill Nice place to stay in the area
Nice clean facility and great staff.
Security is pretty tight, so the building is pretty safe.
I'll stay here again.
August 14, 2014
Rated 5.0 out of 5.0 by CFW33 Welcoming Staff
The highlight for me was how friendly,helpful the staff was.
August 11, 2014
Rated 5.0 out of 5.0 床铺舒适
August 5, 2014
Rated 1.0 out of 5.0 by nocambia HI
Totally unacceptable situation where the staff gives someone the same room key 10 minutes after I check in only to be surprised by an intruder in my room.
August 1, 2014
Rated 4.0 out of 5.0 by Rolee4 Nice
Nice friendly staff, only compliant is the shower drain was plugged. Housekeeping should be checking for that . Breakfast was good. Nice location, great Thai restaurant next door.
August 1, 2014
Rated 5.0 out of 5.0 by GH123 My Trip to California and Oregon
My wife and I took a trip to the West Coast, starting in San Diego, we drove 1,941 Miles to get to Oregon over a period of 9 days. Of course this was a lot to cover, but with pre-planning by my wife, we had a great time. We stayed at 9 different Holiday Inn/Holiday Inn Express Locations. This was a preplanned event from six months earlier.
The stay in the Berkley location was absolutely great. The service was very friendly. The lady at the front desk was superb. She recommended a location on the bay to eat and it was a very memorable evening for us.
"IT IS THE LITTLE THINGS THAT COUNT"
Thank you all for the great memories!
July 29, 2014
Rated 5.0 out of 5.0 by Inks65 Friendly and helpful staff, very positive.
Everything was perfect after an 8 hour drive. Great and easy drive to San Francisco.
July 25, 2014
Rated 4.0 out of 5.0 by sammartin Great service
We arrived much earlier than expected and although we were too early to check-in the receptionist was very helpful. She gave us a lot of good local information and pointed us to the Bay Street shopping centre where we got ourselves a nice meal. The breakfast's were very good and the donuts were especially popular with our sons. With close access to the BART this was a good base for us the explore San Francisco and to catch a game of baseball at the Oakland A's
July 23, 2014
Rated 5.0 out of 5.0 by Lupeb Amazing stay
As always , berkely holiday inn express has the best staff , professional yet friendly. Enjoy my stay
July 23, 2014
Rated 3.0 out of 5.0 by taisan Good sleep!
The price is not according to the hotel category and location.
July 18, 2014
Rated 5.0 out of 5.0 by The Riddler Great as usual
Great staff. Excellent location. Walking distance to a great mix of restaurants. Just watch out for the Hipsters.
July 16, 2014
Rated 5.0 out of 5.0 by sslbn Pleasant Stay
Easy check-in, cookies in the evening, great restaurant next door, close to bay for good run, BART not TOO far away, room upgrade very nice, breakfast as expected. Exercise room barely adequate though.
July 13, 2014
Rated 5.0 out of 5.0 by Visitor1400 Pleasantly surprised
We weren't at the hotel for long due to the number of events we were attending. I'm surprised that a hotel on busy University Avenue was so quiet. Once we were inside, you could easily forget the hotel is on a busy street. The hotel has an off street parking lot that was easy to access and we had no trouble with parking. The beds were comfortable, the room was very clean and the WiFi, refrigerator and microwave were great to have as we were traveling with two small children.
July 7, 2014
Rated 5.0 out of 5.0 by Otistaylor89 Great experience
Best hotel I've been in in years. Great staff and breakfast. Solid, quite bed. Stay here if you are going to Bay Area.
July 7, 2014
Rated 1.0 out of 5.0 by xxjduxx1 Beware of sheets and lock door
Had to move numerous time. Got dirty sheets. Parking lot full of trash and garbages overflowing. Breakfast was the same for two days. Food was hard and dry.
July 4, 2014
Rated 1.0 out of 5.0 by Rick225 Horrible Staff Service by Roshan Trainee
Absolutely Rude, made it extremely difficult to book a room. Refused to provide a government rate when I had just called 3 minutes ago and talked to another hotel receptionist about providing me the government rate.
Do not come here, staff is horrible and the manager is angry and follows you around everywhere in the morning while eating breakfast. Do not come here at all!!! I WILL NEVER COME HERE AGAIN!!!! Dont waist your money!!!
July 3, 2014
Rated 3.0 out of 5.0 by Connie88 Kindly, clean but falls far short
Not suitable for handicapped patrons. Other than that, it was fine. Great location for restaurants, etc. Clean and quiet. I just wish they would try harder to meet special needs.
July 2, 2014
Rated 3.0 out of 5.0 by jackie1127 Too expensive for average ammenities
Too expensive for average amenities. Room was clean. All of the staff were very friendly and helpful.
June 26, 2014
Rated 4.0 out of 5.0 by missy2468 will return
Staff is very friendly and helpful. Rooms are quiet and clean. AC is louder in some rooms than others. I stay here frequently and try to get a room with the quieter AC.
June 25, 2014
Rated 2.0 out of 5.0 by MinnesotaScot Good service, a bit pricey
I stayed for three nights. The first night I had problems with the A/C and so slept with the window open and earplugs (which I always do anyway). The next day I notified the desk of the A/C problem. That evening I had a very nice letter on my desk saying that the A/C required maintenance and they would be happy to move me to another room. I moved and ran the A/C in the other room. Maybe I wasn't using it properly but that A/C also didn't seem to work properly although my colleagues said their rooms were nice and cool/cold. It also took me two nights to figure out that the blackout curtain is behind the two other curtains in the room. I'm not a novice traveller but these rooms were a bit disappointing for the money. On the other hand, the staff were great.
June 25, 2014
Rated 5.0 out of 5.0 by Lupeb Excellence
This facility is fully staff with professional and friendly people who care about their guests. Always get greeted with a smile. Very a accommodating. Love it
June 25, 2014
Rated 4.0 out of 5.0 by Pixiebish Pleasantly surprised
Expected a noisy place since it's in the heart of University ave, however it was quiet, parking great, and very clean. The breakfast was more than I expected. However I would warn anyone looking for something to eat in the area. Not a very great area to walk around in.
June 17, 2014
Rated 5.0 out of 5.0 by chuckie41 QUICK OVERNIGHT STAY
Arrived after 10PM and departed the following AM at about 8. Very courteous staff, clean, quiet room. Would appreciate even softer pillows!
June 12, 2014
Rated 3.0 out of 5.0 by harkyisu Average Hotel
Pros: Breakfast included, decent TV, comfy bed, clean, good internet, friendly staff
Cons: Price, Breakfast was mediocre, coffee was terrible, no pool, small fitness center
Overall: I would stay here again if the need was there, however it probably wouldn't be my first choice.
June 2, 2014
Rated 4.0 out of 5.0 by Bolivas small but clean
Quality beds and quiet. No frills breakfast. No pool. Staff was ok. I'd probably look to stay somewhere else next time.
June 1, 2014
Rated 5.0 out of 5.0 by pauliek14 Stay
A great place, location and the room was great. VERY CLEAN
May 29, 2014