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Rated 4.3 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by clean and comfortable beds room was nice, food was great, area was quiet. the curtains were a problem because it was a sheer curtain, not a black out curtain and we were on the main floor. So, the lights from outside filtered in and could make it hard for you to sleep. Our only other problem was when we booked, it said the couch was a pull out couch and it wasn't. The manager was really nice. When I was having trouble using the computor, he let me use his! I would definitely stay there again. March 23, 2013
Rated 5.0 out of 5.0 by Very Good Value The hotel is very nice, and has a friendly staff. Breakfast was included and had some fresh fruit that was pretty good. The pillows are not the greatest, but okay. Sheets are clean, and comfortable. March 22, 2013
Rated 4.0 out of 5.0 by Unique Location I was doing business in West Oakland, and this was one of the closest IHG properties I could find. Was kind of odd to find this fairly new hotel sandwiched into the crowded older buildings around University and San Pablo Aves. Very unique and eclectic neighborhood, with plenty of restaurants and hole in the wall bars for some simple dining options. Easy drive from Berkely to Oakland down San Pablo. Quick access to interstate too, but nice to have options to avoid traffic. I think it is a great location overall. Pretty close to San Fran too. Hotel was very clean and quiet. Friendly staff. The only thing I wish they would improve is offering breakfast starting at 6am instead of 6:30. I would like to get out the door a little sooner.... March 20, 2013
Rated 4.0 out of 5.0 Best Worst Holiday Inn Express I had two problems with this stay, and I'm going to mention them right up front: My bed was so hard that when I lay on my back it felt like I was lying on top of a dome, and each evening sometime between 6:00-8:00 the bathroom filled with the scent of cigarette smoke. Weird, huh? It's a non-smoking property with a designated smoking area on the far side of the building from my room. No idea how that could happen and the gentleman I mentioned it to at the desk was casual enough about it that I assumed it had been mentioned before. Other than those two things, it was a great stay. Super nice folks at the desk, very clean. The attendant in the breakfast area was very thoughtful and thorough, and the breakfast area was kept super clean. This part of the town is very walkable. Lots of good places to eat within walking distance, and a used bookstore just a block or so up the hill. March 10, 2013
Rated 5.0 out of 5.0 by New Favorite I travel to Berkley every few months, and this is just a great addition to my favorites. First location, right on University Ave. Second the rooms are large and newly appointed, Third a great Staff that was so helpful and friendly. Everything about my stay was excellent, and I plan to make this my go to Hotel in Berkley. March 2, 2013
Rated 5.0 out of 5.0 by stay at Holiday inn - Berkley I had a great stay. The room was clean , big . It was in a good area of the city. Close to Berkley. February 25, 2013
Rated 5.0 out of 5.0 by immaculate room and great breakfast The only other thing I would add to this hotel would be a magnifying mirror in the bathroom. Otherwise plenty of towels and hot water, comfortable bed and breakfast variety. February 16, 2013
Rated 1.0 out of 5.0 by Spacious room, great breakfast Thank you for a very good experience--spacious and quiet room, comfortable bed, great variety of breakfast choices, friendly and efficient staff February 5, 2013
Rated 4.0 out of 5.0 by Comfortable rooms and great service My kids and I stayed here the night before taking a UC Berkeley tour. We really enjoyed ourselves. The price was right, the room was clean and the breakfast was really good. So good, that my son took two trips. I felt safe there. Nice place to stay. January 18, 2013
Rated 5.0 out of 5.0 by Berkeley is awesome! We had the opportunity to stay at your hotel while visiting our son and his wife. We were very impressed with the desk clerk that checked us in. She was very kind, efficient and made us feel welcome. The whole experience was wonderful. The room was clean, more than we expected and the breakfast was very well put together. Thank-you January 17, 2013
Rated 5.0 out of 5.0 by Comfortable firm beds. Comfortable firm beds for us bad back people, tastefully decorated rooms, breakfast is so helpful when time is important. I use Holiday Inn Express for both business and leisure travel because of its excellent value. Try becoming a Priority Club's worth it! And this is NOT a paid advertisement! :-) January 16, 2013
Rated 5.0 out of 5.0 by Great hotel for the money Excellent bang for the buck. Very clean and comfortable room. January 11, 2013
Rated 4.0 out of 5.0 by Berkeley Visit The room was clean when we arrived. All of the amenities were there and the room was the size of a small suite. We had difficulty with the toilet on the first day. It did not flush well so I needed to obtain a plunger from the front desk to relieve the problem. All of the staff were excellent. Bottom line: replace the toilets with more efficient and newer ones. December 3, 2012
Rated 4.0 out of 5.0 by Berkely I have stayed several times at this location and find the price is lower than surrounding areas. There are many local restaurants within walking distance. November 21, 2012
Rated 5.0 out of 5.0 by Comfortable stay and great location I stayed here recently for an unfortunate reason. I was in town to care for my daughter who had to have some outpatient surgery. She wanted to stay with me to recuperate for a couple of days. Holiday Inn Express was a great choice. Having the microwave, refrigerator, and small sink was invaluable as she couldn't go out to eat. The front desk and housekeeping staff were kind and understanding. The price was a little high, however, because it was a home game weekend for Cal. Otherwise, the regular rate is reasonable. The complimentary breakfast was excellent - BEST cinnamon rolls I've ever had! If they have these at all HI Expresses, I would definitely favor staying there! November 16, 2012
Rated 3.0 out of 5.0 by Thin walls and drunk neighbors The room was fine but the building has thin walls and is not contructed with any sound proofing. My neighbors were rude and loud and the hallway noise was significant. November 15, 2012
Rated 4.0 out of 5.0 by Staying for a business trip The staff were helpful and the room was nice, comfortable and clean. It had a (fast!) wired internet connection, which I much prefer over WiFi and a nice selection of TV channels, both local and cable channels. The only weakness in my opinion was the breakfast. The first three days of my stay it was exactly the same: cheese omelet, sausage patties, biscuits and gravy, and assorted pastries. The cheese omelet wasn't very good, it seemed a bit chewy. The first day of my stay there was no one attending the breakfast bar for the 15-20 minutes I was there. On the last day of my stay the breakfast choice changed: western (?) omelet and sausage links. The western omelet was better, although it kept falling apart when I tried to pick it up. Overall I'd still recommend it since is a good value for the Oakland area, but I would very much suggest that the breakfast is varied a bit more often and keep an eye on the quality of it. November 15, 2012
Rated 2.0 out of 5.0 by bedding We were very late in coming back from a concert and went to bed to find the linens looked like they had not been changed, hair, stains, YUK. We pulled the extra cover over the bed sheets and hoped they were clean. We would have called for new linens but the hour was so late we didn't think anything could be done except move to another room, so just stayed in our room. In the morning check-out person at the front desk didn't even look our way as we stood there to check out, let alone acknowdege our intent to chat about our experience, just left. November 11, 2012
Rated 4.0 out of 5.0 by Spacious room My wife and I stayed five nights on the second floor. Location was convenient for our purposes, a short drive to campus and shopping. Room was spacious, with one king size bed, a couch and a seat. The TV was large and the program selection was OK for an hotel. The gym was good but the display on one of the thread mills seemed to be out of order. It had a convenient microwave oven, a kitchen sink and a fridge. The only improvement needed is more frequent sweeping of the parking lot outside, there was litter on it all the time. October 20, 2012
Rated 5.0 out of 5.0 by Great service and lodging I had a very nice stay at the Holiday Inn Express and found it conveniently located near JFK University. I greatly appreciate the staff's understanding and flexibility in my schedule change. My room was great, as well as the breakfast. October 19, 2012
Rated 5.0 out of 5.0 by Staying in Berkeley The hotel staff were great, very accommodating and helpful. The room was very nice and quiet and the hotel was convenient to several good restaurants and BART. October 9, 2012
Rated 5.0 out of 5.0 by Great hotel, excellent value! My husband and I enjoyed our two-night stay. The room was comfortable, clean and relaxing. We also noticed that this is a "green" hotel which adds to its appeal. We would definitely stay here again, and recommend it to our friends! October 7, 2012
Rated 5.0 out of 5.0 by Positive Experience! Freindly staff, clean/comfortable room, adequate parking, and great location! October 1, 2012
Rated 5.0 out of 5.0 by Very Nice hotel I actually already sent a review in without being asked. We really liked the hotel. We were up there for a wedding. The area surrounding is not too great, but we felt completely safe at the hotel. The staff were very friendly and helpful. Rooms were comfy and quiet. We slept really well. Just had a bit of breakfast the day we were leaving but it was really good. If we were up there again we would stay at this hotel. Holiday Inn Express's seem to be really nice, clean, friendly hotels to stay in. September 21, 2012
Rated 5.0 out of 5.0 by Berkeley Holiday Inn Express Nice small hotel in colorful neighborhood with lots of students criss crossing around.. Close to very good food. Convenient location. Nice staff, clean furnishings. Safe parking. September 20, 2012
Rated 4.0 out of 5.0 by Convenient to the University and San Francisco, great staff The staff if very nice and the hotel is clean. The rooms are updated and well-maintained with good, modern technology and lighting. The bathrooms are adequate with no frills - basic amenities. The breakfast is efficient and busy, and well-stocked. More fresh fruit would be a plus. The only fruit offered was bananas and one type of yogurt. The hotel's biggest drawback is that it is on the edg e of not-so-great parts of town. The gym is very limited with no real room or free weights. September 18, 2012
Rated 5.0 out of 5.0 by Great hotel ... We spent three nights in Berkeley visiting family and after researching hotels, I decided on the Holiday Inn Express. This hotel has everything I wanted - location, cleanliness, comfort, parking (yes, on site and free!), coffee, WiFi - it had it all for a reasonable price. I am not a big breakfast eater, so the only thing I would have liked to see is more fresh fruit. The workout room is pretty slim with only 4 cardio machines - no weights or balance balls. It is really, really small. But, that is my only suggestion. The staff is so friendly, the rooms very clean and comfortable. Need I say more? It was an enjoyable experience and I will most certainly come here again when we visit family. July 14, 2012
Rated 3.0 out of 5.0 by housekeeping Convenient location and fair value. Management could improve on the cleanliness of the outside common areas and clean closer to the edge around the interior room walls. July 14, 2012
Rated 4.0 out of 5.0 by Modern, clean and comfortable hotel We enjoyed staying at this hotel as a way of saving the cost of staying across the bay in Fishermans Warf. It's an easy 10 minute walk to the rail station that takes you direct into San Francisco..and then an easy Cable Car ride to FW or wherever else you wish to travel and visit. Hotel was clean and modern. Breakfast was ok too. There's a few small restaurants and bottle shops etc close by if you need to eat out or grab a few beers that was good. I wouldn't recommend the Room Service (that comes from an local restaurant contact system)..they messed up our order twice when we chose the Pizza option..what a disaster! Only comment I'd make with regards to things that the hotel could improve on was the fact that the reception staff weren't too knowledgable on San Francisco attractions and how to get to them etc...get the feeling that maybe a lot of their 'traffic' comes and goes around the University etc and so not so many staying there with the idea of taking the trains to tourist places! Oh yes, the old guy that 'hangs around' a bit..probably the owner, I guess, would be better maybe staying in the background more when guests are around..he wasn't exactly friendly and chatty! July 13, 2012
Rated 4.0 out of 5.0 by Friendly Service We were in town for a College tour and being able to stay close by was a plus. Clean and confortable. July 11, 2012
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