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Rated 4.3 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Guter Service, schlechte Martrazen Der Service war sehr gut. Das Personal sehr kompetent, hilfsbereit und freundlich. Die Matraze war sehr weich. Das Zimmer und das Bad sehr sauber. Positiv: Der Wasserkocher auf dem Zimmer: Es wurde täglich Kaffee und Tee aufgefüllt. Kostenloses WLAN. August 23, 2014
Rated 4.0 out of 5.0 by Toller Aufenthalt in Berlin! Wir haben uns als kleine Familie (Eltern und 1 Kind) das Holiday Inn ausgesucht, da sehr viele Hotels anscheinend doch recht familienunfreundlich sind! Anders das Holiday Inn! Kostenlose Unterbringung eines Kindes im 2-Personen-Hotelzimmer auf einer ausziehbaren Couch gar kein Problem! Das Zimmer war sehr sauber! Frühstück inklusive, auch für Kinder! Das Frühstücksbuffet war gut und abwechslungsreich. Das Personal füllte sofort immer alles wieder auf und war ansonsten auch sehr aufmerksam und freundlich. Das Hotel liegt sehr zentral in Berlin, zu Fuß einfach ideal! Alles in allem ein echt toller Aufenthalt! Würden wir gerne wiederholen! Vielen Dank! August 20, 2014
Rated 4.0 out of 5.0 by Great service for the money, excelent bed and place This hotel is located very near city POI. Fresh new hotel with excelent staff. Good service for a money. August 20, 2014
Rated 5.0 out of 5.0 by Good experience. We were happy that we chose this hotel. Very clean and comfortable bed. Great service at front desk, especially liked the fact that most of the front desk people spoke English that we could understand. (had a bad experience at another hotel where front desk person did not speak English and since Holiday Inn is an American property, we did expect that when we made our reservation and were not disappointed.) Breakfast is one of the best that we have ever had. Only complaint on that is that they have so many people staying there that we often had to wait to find a table to sit at. Also, we rented a care and the parking facilities are terrible. Trying to park in the lower parking lot is almost impossible as the spaces are so close and the upper parking lot was not much better. August 19, 2014
Rated 4.0 out of 5.0 by Good position and silent rooms Good position near the Zoo, shopping streets and railway- underground station. Rooms are silent and nice. Bathroom is a little small. August 18, 2014
Rated 5.0 out of 5.0 by Schon zwei mal dort gewesen! Super Hotel! Waren schon zwei mal dort. Das erste mal im Sommer 2010 uns jetzt im August diesen Jahres wieder. Die Lage ist einfach super und die Zimmer sehr gepflegt und modern! Kann ich echt empfehlen!! LG aus Mainz August 17, 2014
Rated 4.0 out of 5.0 by tolle Lage, gutes Hotel mit kleinen Mängel Das Hotel liegt gut sehr zentral. Die Badezimmer könnten saubrer sein, es hatten in den Ecken Schimmel... Da ich aber zum 2. Mal im Hotel war wusste ich was mich erwartet. Check in war extrem Nerverös um 23.30 als 2 Frauen mit 2 Kinder ankammen. Ev. E Check in eine möglichkeit um in solchen Situation wenn die Kids nur ins Bett wollen schneller an den Schlüssel zu kommen. Frühstück zwingend vor 8.30 Uhr einnehmen, anschliessend hat es so viele Leute dass man kaum mehr einen Platz findet, da das Personal mit abräumen nicht nachkommt. Hier könnte eine Abräumstation hilfreich sein. August 13, 2014
Rated 5.0 out of 5.0 by Helpfull & Friendly Staff Both my wife and I had a wonderful stay at the Holiday Inn West Berlin. We could not fault it at all.The staff were extremely helpful, pleasant and we were always greeted with a smile whenever we were around reception,the bar and breakfast areas. The Air conditioned rooms were a godsend, as it was very hot when we stayed in Berlin. 10/10 from us. August 11, 2014
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