Rated 4.3 out of 5 by 128
Rated 5.0 out of 5.0 by BneRunner Fantastic service and great value
I travelled over Europe for three weeks and this was my favourite accommodation by far. I stayed here for 6 nights for the Berlin marathon. Staff were friendly and very accommodating. The rooms were comfortable, very well presented, and a decent size.
Breakfast, although not a huge variety, was tasty and sufficient for a day of site-seeing.
I would not hesitate to recommend this hotel!
October 23, 2013
Rated 1.0 out of 5.0 by uNholy Mismatching room type. Awkward Internet
According to my booking:
Room Type: 1 DOUBLE BED WITH SOFA BED NONSMOKING
Rate Type: IHG FREE INTERNET
Number of Guests: 2 adult(s)
Hotel didn't provide me room with Sofa. Terrible attitude towards the IHG member...
Wi-Fi Internet only works for one device and must be able to log out before you can connect another. I'm with my wife can't surf Internet together. Ask Receptionist second login/password for my wife, but my requrest was rejected. Receptionist said that I need pay for it. Unbelievable...
Hotel didn't have basic accessories. Asked for Comb. There was no any comb at Hotel :)
October 13, 2013
Rated 4.0 out of 5.0 by PatTeo Friendly staff and hotel close to everything
We enjoyed our stay and were very happy with the service provided by the reception staff. They were always happy to help and always smiling.
The rooms are simple but very clean and with most things we needed. Internet is great and very fast.
The hotel is very close to the shopping street and with easy access to bus and metro.
Would definitely recommend.
October 10, 2013
Rated 3.0 out of 5.0 by Traveller63 Standard HI Express, but messed up the points credit
I have stayed in this property fairly frequently. This time I had two (2) separate bookings, for consecutive nights, the rate was the same for each night. However, in the customer program the hotel listed the first as "non-qualifying" and only the second as "qualifying". This sort of experience leaves a bad taste as it takes time to start claiming the points and filling the forms. - Holiday Inn Express hotels in Germany offer a buffet breakfast - but with much less variety than hotels of the same subbrand (say) in Canada or Hongkong. At the checkout time, the front desk was understaffed - while a duty manager or supervisor seemed to sit in the back office browsing her computer. It took something like 20 minutes in line to reach the agent. Customers remained calm though - I heard some sighs and grunts - but no major complaints.
October 7, 2013
Rated 5.0 out of 5.0 by Shirley11 A welcoming and well situated hotel
The rooms are fresh and comfortable in this well-run hotel. It is in a brilliant location on the 100 bus route to Berlin city centre. It has plenty of restaurants close-by and Kurfuerstendamm is just five minutes walk away.
This was our second visit to Berlin and this hotel. We would definitely choose it for our next visit.
October 7, 2013
Rated 5.0 out of 5.0 by Martello First Rate
Excellent accommodation all round; comfortable bed; very good shower; friendly welcome; helpful and knowledgeable staff; useful ice machine; nice to have somewhere to sit outside for breakfast; plenty of food choices at breakfast. Hotel very well placed as the zoo is a 10 minute walk and Ka De We a few minutes more. A real bonus having the 100 bus stop outside and some extremely good restaurants virtually on the doorstep. Can't wait to go back.
October 1, 2013
Rated 5.0 out of 5.0 by Schnipsitipsi Ideal location and great service
10 points for the friendly staff at reception!!!
The room-service could be spring-clean, no toilett tissue and enough towels - Good morning or hello would be great
The staff from breakfast-service could be friendlier.
Good morning is must-see
September 9, 2013
Rated 4.0 out of 5.0 by Bart1234 Good basic room
All that you would expect from a HIExpress. Small but well designed room. Basic furnishings but comfortable enough for two nights.
Breakfast was excellent especially compared to US properties.
5 Euros per day. Only works for one device and must be able to log out before you can connect another (not possible with some devices, we found out). This was very inconvenient. Who has only one device that needs wifi anymore? Stayed in 6 hotels on this trip and this was the only one with insufficient and outdated wifi. This hotel needs a wifi update!
Note to HIExpress...Wifi is a necessity especially for international travelers.
September 9, 2013
Rated 4.0 out of 5.0 by waz1972 Overall nice hotel
This were our third visit to Berlin and also the third time we stayed at this hotel. We like this hotel because it meet over requirements and the location is excellent.
September 8, 2013
Rated 5.0 out of 5.0 by Daffy1963 Freundlichkeit und Service vom "andern Stern"
Ich dürfte jetzt mehrere Male hier übernachten. Herausragend sind das Personal (insbesondere. Rezeption und Zimmerpersonal) und die Sauberkeit. Habe mich hier immer sehr wohl gefühlt. Der einzige kleine Wermutstropfen ist für mich das Frühstück. Aber man soll Bedenken, dass es sich hier um ein Express-Hotel handelt. Dieses Gefühl verliert man hier sehr schnell.
Danke für erholsame Momente und Danke an alle Mitarbeiter, die immer sehr hilfreich waren.
Ich kann dieses Hotel nur jedem empfehlen!
September 8, 2013
Rated 5.0 out of 5.0 by Noore Good location
My wife and I stayed for 4 nights. Good and comfortable stay in Express group of hotels. Good location, 5 mins walk for Hop on bus station. Breakfast could be improved, nothing piping hot except tea. Oh yes make sure you bring some tea bags from home for your room. They only give you 2. Excellent service from the Reception staff. They spent all the time in the world to keep us happy to print our Boarding Passes....Noore
September 7, 2013
Rated 5.0 out of 5.0 by HappyGilmore Location and Price
- great location
- great package of room, breakfast, and tourist bus
- breakfast was good enough for the whole family
- plenty of restaurants around the area for dinner
- rooms are small but adequate
- bar had good beer
- parking and Internet service were available
September 5, 2013
Rated 5.0 out of 5.0 by Daffy1963 Feeling home
Trank you very much for a wonderful stayfriends in your Hotel.
The staff is fantastic you can relax very Good.
The bed is super and the rooms very clean.
Thanks a lot
September 2, 2013
Rated 5.0 out of 5.0 by rosmar Clean Facilities and Friendly Staff
Hotel dispelled all my perceptions and expectations about the city. Efficient friendly staff, clean, well plenished breakfast and eating facilities and functional comfortable guest rooms. Would definately stay there again. For those unaware: Watch out for the cycle lanes outside!
September 2, 2013
Rated 4.0 out of 5.0 by lahore good service,good breakfast,near to centre,
every thing is allright,but only minus thing is there must a b fridge in the room,otherwise very nice to stay in this hotel.
August 28, 2013
Rated 4.0 out of 5.0 by Andrzej1234 Good hotel for a short stay.
We stayed there for two nights only and had a good stay there. The hotel is not a place for a long stay as the rooms are small and some of them located on the main street side, very busy with traffic. The breakfasts are complimentary and the quality is good for the price they offer, the served food is fresh and what exactly needed in the morning. This hotel can be a perfect place for a short stay in a very good location, the centre of Berlin, with a professional staff and a good service overall, for a reasonable price.
August 23, 2013
Rated 5.0 out of 5.0 by NashJ Great location
We chose to stay at this hotel again for our trip to Berlin as we had a good experience last time, & this time was no different. Its handy for the centre & also for visiting sites on the West side such as the Olympic Park & Charlottenburg Palace. The staff are friendly, and helpful. I had a problem with internet, which was sorted as soon as I realised it hadn't been enabled.
The fact we chose this hotel again says that we were happy, its in a quite location, we slept at the back, there was little noise, apart from a cart being hauled at around 5:00am.
I'd recommend this hotel, and we will use it again when we visit Berlin.
August 16, 2013
Rated 3.0 out of 5.0 by sec001 Not what you expect from HolidayInn!
- Rooms are not made properly clean several days.
Examples: 2 beds will be made only one, trash are not taught, Towels are taken but brought no new, Coffee cups are not washed, .....
- The breakfast is very spartan, intercontinental in no case.
- Sorry, but a mini TV in the room are absolutely no longer timely.
The only good thing is the central location on Kuhdamm.
August 14, 2013
Rated 5.0 out of 5.0 by DP10 Nice room and great breakfast
I don't like that internet is not free. The location is perfect in quiet neighborhood.
August 14, 2013
Rated 5.0 out of 5.0 by ATLodz Good location and price. Cleanliness. Value for money.
Good location and price. Cleanliness. Value for money
August 14, 2013
Rated 5.0 out of 5.0 by AlexSunshine A very good choice
I stayed at this hitel from 5th of August and one night. The hotel was booked just few days before arrival. I got a very good rate and this hotel is having the breakfast included. It is a continental breakfast. But with good variety and good quaity. The hotel has a very good location with few minutes to walk to the Zoo and Kurfurstdamm. The area around the hotel is nice with small restaurants and shops. Seems pretty safe. The staff was very friendly and fluently in English. I got a Priority Club room since i am a member. And the room was very nice room with good bed, sofa, coffee machine, good temperature and good bathroom. The hotel seems pretty new. The lobby is spacious with places to sit and a computer for the guests.I really recommend this hotel for visitors to Berlin. Good value for money!
August 14, 2013
Rated 4.0 out of 5.0 by Rychooo nice hotel
nice hotel with very poor air conditinal (( profesional staf , free wi-fi ( with data connection problems ! mostly not workin in smartfon :( , breakfast was ok, but not perfect , hotel without sweaming pool. good location.
August 10, 2013
Rated 5.0 out of 5.0 by traveller001 Holiday inn berlin west
I have stayed at a lot of Holiday inn express hotels and can thoroughly recommend this hotel for all aspects required by the traveller.
Location close to 100 bus stop ideal for tourist trips into centre
Close to the main shopping strip and I can recommend the Vietnamese restaurant across the road.
But I must compliment all the hotel staff for their top quality
service and friendliness.
August 7, 2013
Rated 3.0 out of 5.0 by Ableandy Family Weekend
Great hotel, well located only a short walk from the Zoological Gardens. Room was tidy but there was rubbish under the bed from previous occupation, also the room was not serviced and so we were left with full bins and wet towels - reported to staff but just got a shrug.
The female staff were very friendly and patience and are an asset to the company.
August 5, 2013
Rated 3.0 out of 5.0 by edov Hot summer stay
There was no airco in the lobby, making the stay very unpleasant. Rooms were ok, and bathroom is very good. Breakfast was too crowded and limited choice. Internet was working badly and is paid.
August 4, 2013
Rated 5.0 out of 5.0 by PINK93 Great Experience
This hotel stay was Great! Room was clean, room service daily. Location was in the shopping district. Bicycle rentals outside the front door of the hotel. All sites were a nice bike ride away. Staff was friendly and helpful! I'm hard to impress and this hotel impressed me!!
August 2, 2013
Rated 2.0 out of 5.0 by Isabella29471 POOR SERVICE
The worst service I've ever experienced in IHG Hotels.
August 2, 2013
Rated 5.0 out of 5.0 by pimoli TOTALY EXCELlENT
EXCELLENT LOCATION IN BERLIN. I LOVED EVERYTIHING. I WOLD RECOMMEND
July 31, 2013
Rated 4.0 out of 5.0 by noviembre wi-fi in hotel
My opinion is positive but I woulld like wi-fi free in hotel
July 25, 2013
Rated 4.0 out of 5.0 by Edong Excellent location and good value for money.
A standard Holiday Inn Express hotel, with very good location and all walking distance to all the shopping area of West Berlin; including the world famous century-old KaDeWe department store. The rooms/bathroom are the usual Holiday Inn Express standard, fairly small, but comfortable enough for a short stay. Only slight criticism at breakfast is the lack of hot items, such as scrambled eggs and bacon, which are available at other Holiday Inn Express hotels. Availability of in-room safe could be added, although, safes are available at reception. Overall, a very pleasant stay, excellent value for money, if booked well ahead in advance, with very helpful and attentive staff, without being too familiar. Definitely would stay here again next time I am in Berlin.
July 20, 2013