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Rated 3.8 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Like staying with family but without stress! Stayed at HI Express in Bernalillo for the final weekend of Balloon Fiesta. Alan at the front desk was extremely helpful and friendly. All of the staff, including the housekeepers and the staff in the breakfast area were also wonderful. My granddaughter contracted a stomach bug and a couple of days later was feeling much better. When we went to breakfast the lady (sorry I don't remember her name) told her how much better she looked and inquired if she was feeling better. Alan seemed to be at the front desk whenever we were coming and going and always had time for a smile and a good wish. He went out of his way to make our stay comfortable. Thanks so much, Alan! October 16, 2014
Rated 5.0 out of 5.0 by Great HIE This was my third time staying here. Consistency is a mark of excellence, and this place exceeds expectations every time. October 16, 2014
Rated 5.0 out of 5.0 by Your beds are always great, We can always get a good nights sleep and breakfast is fast so we can get back on the road. October 12, 2014
Rated 5.0 out of 5.0 by balloon fiesta This is a very friendly business that is run by a great manager(Josie). The only problem is that every year the price goes up for fiesta week. This is not anyones fault as all the motels do it. Just makes it difficult for a senior such as me. October 8, 2014
Rated 4.0 out of 5.0 by Place to Stay This hotel wasn't as nice as some of the other Holiday Inn Express hotels that I have stayed in, it was a little more dated. The room was clean and met my needs for a place to sleep, but I could tell that the hotel was a little older. The bed had a little sag to it and the TV had some glitches which we were told tends to happen. However, I wouldn't tell you not to stay here. I slept much needed sleep, the shower was nice, and the bathroom was very clean. The breakfast was hot with several choices and the staff was very friendly. I wouldn't say the place was excellent, but it was an average hotel and provided exactly what I needed for a night. October 8, 2014
Rated 4.0 out of 5.0 by Holiday Inn Hotel is clean and served its purpose. It is not easily accessible as it is behind another hotel. October 6, 2014
Rated 4.0 out of 5.0 by Great Service, so-so room Room carpet was old and shabby. appeard dirty. No curtains to darken room. Floor in bathroom is soft with loose tiles. October 6, 2014
Rated 5.0 out of 5.0 by Friendly smiles and Positive Atmosphere Great costumer service, all staff is very friendly and capable to accommodate the needs of guests, especially Melissa at the front desk made this stay memorable. Rooms are clean and very comfortable. September 17, 2014
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