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Rated 3.8 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 Great stay, in spite of renovations A special thank you to Josie, Jennifer and the wonderful staff at HIE Bernalillo, We needed a place to stay for 2 weeks while working in Bernalillo, and Josie was able to accommodate me and my entire crew for the duration of our stay, and make us feel at home, while away from home. Staff was very friendly, helping us with all of our needs, big or small. I highly recommend and will stay at again November 17, 2014
Rated 2.0 out of 5.0 by horrible accomodations Very disappointed with this HI. I will not every stay here again even when construction is done. November 12, 2014
Rated 4.0 out of 5.0 by Renovation alert We have stayed at this property in Bernalillo a handful of times, and it's always been a good experience. It's right off the highway and right near gasoline. It's HI Express, which is almost always good. But right now they are remodeling. It's really a mess, and the rest of the hotel shows upkeep issues that I'm sure are being put on hold while the focus is elsewhere. But when it's done--they say in three months--I recommend that you stay here. November 10, 2014
Rated 5.0 out of 5.0 by Awesome Place to Stay! Stayed three nights and received excellent service from the very friendly staff and room was comfortable. The morning breakfast was excellent and well stocked, better than going out to breakfast. Really enjoyed our stay there! November 7, 2014
Rated 5.0 out of 5.0 by overall good experiance Overall stay was very comfortable.. the staff was friendly and the hotel is very well located and clean. November 5, 2014
Rated 2.0 out of 5.0 by Disappointing Although the staff was helpful and friendly, this hotel was far below of my expectations for a Holiday Inn Express. I would put this on par with some of our experiences at the more inferior (and cheaper) competition. It's my opinion that you can probably do as good...if not a a competitor right next door. Ironically, in order to get to this Hotel, you have to pass right by the competitor. October 26, 2014
Rated 5.0 out of 5.0 by Like staying with family but without stress! Stayed at HI Express in Bernalillo for the final weekend of Balloon Fiesta. Alan at the front desk was extremely helpful and friendly. All of the staff, including the housekeepers and the staff in the breakfast area were also wonderful. My granddaughter contracted a stomach bug and a couple of days later was feeling much better. When we went to breakfast the lady (sorry I don't remember her name) told her how much better she looked and inquired if she was feeling better. Alan seemed to be at the front desk whenever we were coming and going and always had time for a smile and a good wish. He went out of his way to make our stay comfortable. Thanks so much, Alan! October 16, 2014
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