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Rated 3.7 out of 5 by 82 reviewers.
Rated 3.0 out of 5.0 by Nice but not the best HIE experience Clean and comfortable, though the room furniture and condition was average (not as new as many HIE's). The staff were distracted at check in and left an initial bad impression but were helpful and courteous once they came to the front desk. One of the staff actually went and found a luggage cart and brought it to me, as there weren't any at the front door (I thought that was nice). August 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Bernalillo The room was nice, the area the hotel is in was not so nice. But the fact that it is located at a dead-end and was (mostly) fenced in made it seem fairly safe. The location is close to lots of fast food joints and only a mile or so from the Santa Ana Casino (do NOT walk to it! drive or take the shuttle) just across the Rio Grande river. The room was clean, the bathroom was clean but not spotless (whose is?). The A/C unit was kind of loud but it worked very well. As far as outside noise, our room was on the highway side, and was fairly quiet -only the loudest noises made it through - sirens mostly. The complementary breakfast was OK, the onion compote filled omelets were blah, the bacon was plentiful but slightly overcooked. I realize the concept behind "free" yet the price of the room more than made up for that! A bit more choice for primary breakfast items would be nice, ie plain cheese omelet, scrambled eggs, etc. August 13, 2014
Rated 3.0 out of 5.0 by Good for the Price Hotel was 5 minutes away from the 2014 Superintendents' Summit it was convenient. August 6, 2014
Rated 2.0 out of 5.0 by Not up to usual HIE standard. We have stayed here before, but this time we were very disappointed. Lobby at check in was a mess, the young man checking us in acted like we were interrupting him, and couldn't wait to get back to what he was doing before we arrived. The hall way on 3rd floor was dirty and smelled. My husband said if the room smelled like the hall we were not staying. July 23, 2014
Rated 5.0 out of 5.0 by Great place to stay Nice clean Quiet place to stay. great staff. close to everything you need. July 22, 2014
Rated 5.0 out of 5.0 by Welcome Home This was a wonderful experience from check in to check out. They even recommended an excellent dinner spot (Dion's). I hope your visit is as pleasant as mine was. July 17, 2014
Rated 5.0 out of 5.0 by Front Desk Staff & Management Entire Staff Is Fantastic! Great Crew You Have At This Location. July 15, 2014
Rated 5.0 out of 5.0 by A comfortable room with a view This hotel is a bargain in a quite spot near everything in Bernalillo. The room had a great view of the mountain and I slept well. July 7, 2014
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