Rated 4.1 out of 5 by 221
Rated 5.0 out of 5.0 by nfred13 Comfortable bed and good service
This hotel had friendly staff. We had a problem with my mom's oxygen machine and were needing another delivered. Morning, afternoon and night desk crew were on the lookout for another delivery and kept us informed. I wish the rooms had refrigerators and microwaves. The iron didn't work but a staff member immediately brought a new one. The breakfast was good. Hot menu changed daily.
Room was quiet. Nice place to stay.
July 31, 2015
Rated 1.0 out of 5.0 by FWBassman1 VERY UNHAPPY
Was not greeted as a platinum member. Did not get the room I booked.
July 31, 2015
Rated 4.0 out of 5.0 by HighFlight Overall good stay.
Holiday Inn Express always provides a clean and comfortable stay. The rooms always meet a standard I look for and if there are ever any problems, staff are generally willing to help with anything. I would refer anyone to this brand.
July 30, 2015
Rated 4.0 out of 5.0 by QFish Nice room, small towels
Nice room, a little expensive for the room we got, but it was the last one left. No government rate for the last room (a suite?) apparently. We got in late, and the desk personnel was very attentive and friendly. The bath towels provided were large hand towels. I've never seen such small towels in a hotel. Even the pool towels were larger.
July 27, 2015
Rated 5.0 out of 5.0 by Sra5213 Great quiet location
We traveled 8 hours from Albuquerque on our way to Arkansas. This was a welcoming hotel and we were able to relax and fall asleep ready for next day of travel.
July 21, 2015
Rated 3.0 out of 5.0 by Pegc0127 bed and room was fine but no PC recognition
This is a fine place to stay just off of the Turnpike...easy to find. Rooms are fine...there are restaurants nearby but be careful...as the addresses in the binder were not up to date and had to drive around finding a place that didn't exist at that address. I really grade them on the IHG promotion for PC members and how we should be greeted. There was absolutely no recognition...so I would give them a D as an overall. After all the room was acceptable and I slept OK.
July 17, 2015
Rated 4.0 out of 5.0 by OKROSE76 Convient to I44 and H E Bailey Parkway
Hotel staff was very friendly and understood our frustration with the outer doors to the hotel not working
correctly, we had to enter through the main entrance , making it inconvenient when returning with our dogs. The hotel grounds were very clean and parking was easy the breakfast area was clean and the breakfast was tasty! We were not recognized as Platinum members and had to bring it to the front desks attention, disappointing.
July 9, 2015
Rated 2.0 out of 5.0 by deeDee1971 Disappointed!
Rooms were ok.
Desk staff was NOT friendly at all.
Maids were extremely nice and helpful.
Breakfast was good, lady working it was very nice & kept the food fresh and hot.
No fridge in the room, which were use to with Holiday Inns.
Pool area was ok but pool was cold and hot tub didn't work.
July 2, 2015