Rated 3.8 out of 5 by 55
Rated 5.0 out of 5.0 by FamilySurprise Visting Family
I used to live in Bethany many years ago. Graduated from SNU, so I know the area really well. I was back visiting relatives that had moved there. I travel a lot in my line of work and have stayed at everything from Red Roof to 5 star hotels. My standard choice is normally Hampton Inns due to their prices and easy locations. This hotel ranks right up there. It was clean, well managed and the staff were very pleasant, in spite of the holiday crowds. Room was in great condition and was maintained that way each day. The breakfast was good by hotel standards, although the coffee could use a little work. For the price I don't think you could find a nicer hotel in the area. It would be nice if there were some restaurants nearby and if they had an airport shuttle.
December 3, 2013
Rated 5.0 out of 5.0 by HawgFan Great Interaction with Staff
My family had an medical emergency while traveling throught the OKC area. When I contacted the hotel to confirm the rooms I had reserved before my arrival the staff was very helpful and assisted with all my request. Special thanks to Melo and Monica!!
December 2, 2013
Rated 1.0 out of 5.0 by Kim73 Bad Experience
I had a 2 bed suite. When we arrived the suite wasn't ready. Bed was not made up, etc. Customer service rep gave me a regular room with 2 queen bed and it was someone else room. One of the bed's wasn't made up, the tv was on and the a/c was blasting so I knew it belonged to someone else. Finally, she kindly gave me 2 separate rooms which worked out better since my mother was with me. I came to Bethany,
November 21, 2013
Rated 2.0 out of 5.0 by Britt00265 It was okay, not great
I had made reservations online and asked for a baby bed to be placed in our room. We checked in and it wasn't there so we had to go ask for one again. I wish I hadn't asked for one. It was an old crib that I wouldn't let my dog sleep in. I asked the guy at the front desk if he knew of any sports bars that show UFC fights. He said no...There was a BWW right down the road and he should have known that. So the staff is not very knowledgeable. Our room smelt funny and it is kind of outdated. The air conditioner is so loud. We had problems with the cable, but we left for dinner and never asked about it. The breakfast sucked. They water down the juice, so it wasn't very good. The manager was in the breakfast area talking to a table about how annoying some people that had checked in were. I would just spend the extra ten dollars and stay in OKC.
November 20, 2013
Rated 4.0 out of 5.0 by RDAggie1 Nice quiet OKC suburb hotel
Quiet and pleasant. Place is located in quiet suburb of Oklahoma City. Staff and accommodations all good.
November 19, 2013
Rated 3.0 out of 5.0 by Nik41 Not my greatest stay with the Holiday Inn Express
Our first greeting was; "last name?" No welcome, how's your evening, no thank-you. Poor customer service at the front desk.
The wind howled through the windows all evening and everytime the air conditioner shut off it sounded like an alarm going off all through the night. Cable wasn't working and when we called the front desk it was just, "We have problems with our cable." The room was clean and the cleaning staff was very friendly and kind. We've allways had a good experience at Holiday Inn Express in other areas, but wouldn't recommend this one.
November 13, 2013
Rated 5.0 out of 5.0 by Grandmom6 Great staff
Great service and very friendly staff. The rooms are clean and comfortable and I would highly recommend this hotel.
November 11, 2013
Rated 2.0 out of 5.0 by Lola50 Dirty Room
I spend several nights a month on the road in hotels. I can not remember a time I was given the card to a room and when entering the room found that it had not been cleaned for the next guest. The front desk staff did get me a new room and checked it prior to giving me access. The carpet in the room that I did had was not as kept as other hotels - definitely could use a carpet cleaner. Also the room had no decor. It felt cheap. Breakfast was the worst Holiday Inn Express breakfast I have had.
October 21, 2013