Rated 3.9 out of 5 by 115
Rated 4.0 out of 5.0 by kaleonard18 Overall Nice Hotel in Bethany, OK
Overall my stay at the hotel was good. However, this is the first time I have stayed at a hotel and there was no frig or microwave in the room. I have stayed at several different chains of hotels and everyone had a microwave and frig in them. I am not sure why Holiday Inn Express & Suites did not put these items in their rooms. If my room had these items in them it would have made my stay so much better. The staff was very friendly and helpful. The breakfast which is served every morning was good for being contintential.
August 4, 2014
Rated 5.0 out of 5.0 by Jill2631 Nice rooms, comfortable beds,evening/night attendant very nice
We stayed in this hotel while we were in town for a basketball tourney. It is a very clean hotel. Kids were disappointed at breakfast because hotel had ran out if pancake batter. To me that should never happen in a hotel chain like Holiday Inn but it is what it is. Down side for this hotel is there is absolutely nothing around it. U must travel 8-10 miles to get to resturants/shopping.
July 31, 2014
Rated 5.0 out of 5.0 by Jneta Great Experience
I would highly recommend stay in the location. It provided a quiet, secure and comfortable stay. Very close to the airport and still provided a quiet comfortable nights sleep. Close to the outlet mall and other attractions.
July 30, 2014
Rated 5.0 out of 5.0 by OkieGal27 Second Trip, just as good!
This was my second time staying in Bethany. Everything was just as great as the last time! Friendly staff, clean room, great breakfast and the kids loved the pool! Thanks for another great stay!
July 25, 2014
Rated 5.0 out of 5.0 by Katmomma great service ...
This facility was a great choice... I was only there over night , but will probably stay here again... People were nice and friendly,place was clean and quiet!!!
July 22, 2014
Rated 3.0 out of 5.0 by hou45 Needs some improvement
The tub in Room 207 needs to be refinished. The bottom is stained and there is a chip on the tub.
Breakfast Sunday morning consisted of burned turkey bacon and what resembled burned egg and cheese omelets. Appeared to be Saturday's leftovers warmed over. Coffee was good, but there was no half & half creamer.
I had recommended this hotel to relatives who also stayed there. When they tried to check in on Saturday, they were told that all of the staff had quit and that their room would not be ready by 3:00 pm. This is pretty disheartening when you have been traveling for 9 hours.
Hope these problems can be resolved before I need to make another' trip to Bethany, OK.
July 17, 2014
Rated 4.0 out of 5.0 by duster74 bethany july review
Nice hotel, but no one was at the front desk when we tried to check out
July 17, 2014
Rated 3.0 out of 5.0 by jbem Best Hotel in Bethany, OK, but that isn't saying much
We stayed in the most expensive room choice on the property, but the room was right next to the stairs leading to the pool. Children were running up and down these stairs until well past midnight, even though children are not supposed to be allowed in the pool area past 10pm. Our family got very little sleep because of this, combined with the fact that guests were arguing in the parking lot throughout the evening.
July 16, 2014
Rated 5.0 out of 5.0 Great managers
The staff are amazing and work very hard to make sure everything is as it should be.
July 15, 2014
Rated 4.0 out of 5.0 had fun needs improvements
had troubles at check in couldn't find reservation had no room available even though we bad confirmation clerk was new had to call back in manager got a room not what we reserved but was ok. worst of all pool room had no ac or ventilation was in 90.s outside very hot watching grandkids swim. breakfast food quality could use upgrade sausage was really bad but will probably try again someday
July 12, 2014
Rated 4.0 out of 5.0 by DaveBRoute66 A little remote
The Hotel itself is as you would expect from HIExpress. Great room, clean, good wifi, comfortable bed.
The only issue we had was arriving late at night (10.30pm) it was a considerable distance from any restaurants, 15/20 minute drive. I am sure most americans are used to this but being from the UK we expect something a little closer.
July 10, 2014
Rated 5.0 out of 5.0 by jdn1997 Excellent stat
Nice pool. Great breakfast. Comfortable room. Pleasant staff.
July 10, 2014
Rated 4.0 out of 5.0 by Whipper snapper Surprising bargain
Businesses visit that met Our needs , we used the Pool until Children made it so noisy after 10 pm You could not here yourself think...Breakfast was descent except for the sausage.
July 1, 2014
Rated 5.0 out of 5.0 by marilu58 The beds and pillows were extremely comfortable.
First choice when traveling is always Holiday Inn due to comfort, friendliness and cleanliness.
July 1, 2014
Rated 2.0 out of 5.0 by Huntexas Missing some amenities
I was surprised to find that my room did not contain a microwave and refrigerator, Also, lost all the HD channels on the TV after the first day. Requested the TV be fixed but it was not.
June 26, 2014
Rated 5.0 out of 5.0 by hou45 Comfortable bed and good breakfast
Breakfast was very good, but is not served until 7:00 am. It might be more helpful to travelers if breakfast was served at 6:00 or 6:30 am.
June 26, 2014
Rated 5.0 out of 5.0 by Memo2 Great service!
I will stay here again. The service was outstanding,felt safe and comfortable.
June 23, 2014
Rated 5.0 out of 5.0 by Mobro Service + comfort = value and a happy customer
The manager and morning desk person worked hard to meet our room needs for the stay. When I was having problems logging into the wireless with my phone, the evening desk clerk asked if she could try – within seconds I was connected. The beds were great in both rooms. My family all commented on them. Customer service above and beyond expectations at this property. Well managed and staffed. Good job!
June 17, 2014
Rated 5.0 out of 5.0 by Tam2000 Nice Hotel and Excellent Staff
The location was off the beaten path, so it was nice and quiet compared to your busy big city hotels. The staff members were very friendly and helpful. I would recommend this hotel to anyone planning on staying in the OKC area.
June 11, 2014
Rated 5.0 out of 5.0 by Daisy74 Comfortable room
This was our first time to stay at the Holiday Inn Express - Oklahoma City - Bethany. This holiday was very clean and the staff made us feel welcomed. The security at the hotel is above average. The breakfast area offered a full hot breakfast that was very good. The room was clean and well kept. We enjoyed this hotel and will stay at this hotel again when in the area.
June 11, 2014
Rated 5.0 out of 5.0 by Shelly_J Bethany Express
Great hotel with just off the path feel. Ease of access to the Kilpatrick Turnpike that leads to the major highways in OKC
June 9, 2014
Rated 1.0 out of 5.0 by dnlp Limited Housekeeping Hours
Hotel is acceptable in general, although somewhat worn. The housekeeping schedule will not be a problem if you stay one night only or are out of the room every morning early enough.
I was on vacation and visiting family after a tiring trip. I stayed in the room until around noon on two days. I have never had a problem with this at a Holiday Inn Express in the past. I had no housekeeping the first day and on the second day had a memorandum stuck under my door around 10:00 am that informed me that my room would be entered the third day regardless of my do not disturb sign to inspect the room in "attempting to keep our hotel safe." (The room had been left without the do not disturb marker from noon until 10 pm the previous day.) The note also said that housekeeping had left for the day. Upon leaving the room at noon I found a maid cleaning the room across the hall with the door open. Apparently the staff were still there two hours later!
This incoherent approach to implementing this policy of no housekeeping after some uncertain and secret hour of the morning is nonsense. This is certainly a dramatic change from my experience in these hotels over many years. If the hotel is going to insist on this, the policy should be prominently noted on the website and in the hotel lobby and room.
I certainly will not stay there again. I also wonder if the individual hotels are going off on service policy tangents of their own without coordination within the hotel chain. This raises questions about the chain as a whole and whether random and unpredictable service cutbacks will become the norm.
June 7, 2014
Rated 5.0 out of 5.0 by N/A, n/a GOOD LOCATION, EXCELLENT STAFF
WILL STAY THERE AGAIN. GOOD LOCATION. EASY ACCESS FROM MAIN HIGHWAYS. QUIET LOCATION.
THE STAFF MET ALL OUR NEEDS, QUESTIONS, AND THE BREAKFAST BUFFETT WAS PERFECT.
June 5, 2014
Rated 5.0 out of 5.0 by ajw1a dog friendly
we have a 100+ lb dog. The hotel and staff welcome us with open hands. Very dog friendly and would recommend to anybody traveling with a large dog.
June 3, 2014
Rated 4.0 out of 5.0 by Mimicheese Friendly staff, good location
Nice family friendly place to stay, enjoyed the pool and hot tub. The breakfast food could have been better--eggs and omelets were often overcooked. Would have liked more fresh fruit too.
May 21, 2014
Rated 2.0 out of 5.0 by DisappointedTravelers Dirty, smoky, lumpy
The first room they put me in had a strong smoke odor; the second had a very lumpy bed. Carpet in elevator was stained. Staff didn't seem overly concerned about my complaints. Not a pleasant stay.
May 10, 2014
Rated 5.0 out of 5.0 by country dad Manager worked hard to accomodate
Our overall experience was excellent given our needs and the reason for the stay. Thank You!
April 23, 2014
Rated 3.0 out of 5.0 by flyguy1 needs help
I stay in hotels more than 200 nights a year, often a Holiday Inn (29 since Jan 1) this one here needs a bit more to seeing to the quality of cleanliness I am use to and some of the staff treated us like it was duty instead of a pleasure we were staying with them.
April 21, 2014
Rated 2.0 out of 5.0 by wilkbilt Good Motel, Poor night desk clecks
Night desk personal played TV in breakfast room and refused to turn it off, when asked. this happen 2 of the 4 night stay @ 1 to 2 AM. Talked to manager and she said she would take care of it.
I left before she had a chance to, so I am sure she did.
She was very nice..
April 16, 2014
Rated 3.0 out of 5.0 by reader47 Not our best stay
Wi-Fi at this hotel is horrible. I could only get on line maybe 15% of the time. Lighting in the rooms is not good. In order to read you might want to bring your own light bulbs and change them out with what is supplied in the room. It was a good thing the bed was comfortable as sleeping was about the only thing you could do. TV reception and choice of channels was not good. Chairs were uncomfortable and dim lighting didn't allow you to read.
April 14, 2014