Rated 4.0 out of 5 by 311
Rated 4.0 out of 5.0 by Navpat Mediocre at best
This property used to be my 'go to' place when in OKC, but now I think I'll look for another IHG property on my next visit. Staff was friendly, but rooms need updating.
June 13, 2016
Rated 5.0 out of 5.0 by PMTJ11 Outstanding service and comfortable room
This lovely facility is attractive, clean and inviting. Every member of the staff starting at the front desk was attentive, responsive and genuinely interested in my satisfaction. The room was spacious, lovely and the bed was comfortable. There was an ambiance of cheerfulness that seemed present everywhere. The breakfast provided a larger than expected offering of foods. I enjoyed the stay and plan to return. I needed some hairspray and asked at the front desk whether any was available. The front desk attendant went to her car and gave me her personal travel size can. This was an example of excellent service.
June 6, 2016
Rated 5.0 out of 5.0 by ItsBill Great value
A nice hotel near the Wiley Post Airport. Staff was friendly. Room was clean and quiet. Would recommend. Not much within walking distance so having transportation is important.
May 25, 2016
Rated 5.0 out of 5.0 by Sammytii Great staff and clean comfortable facility
On arrival, the staff was very helpful and professional. The room was very comfortable and clean. Even though they are currently going through some remodeling, it was very easy to get in and out of the building and the main floor was clean, even during the remodeling process. The rooms have plenty of room to move around in without feeling cramped. Furnishings were more than adequate and the beds are very comfortable. We were very pleased with our stay and will certainly stay here again in the future.
May 24, 2016
Rated 3.0 out of 5.0 by Verified Reviewer Good, But...
I stay here often. Usually can't go wrong with Holiday Inn Express. But I must say that the amenities of the hotel have been non functional in the various times I've arrived.
I get a great rate for my association with the Universities in town, but at some point, I wonder if it's worth it.
Great breakfast, decent room, very convenient. Just disappointing when the hot tub is always down or the elevators don't work.
May 16, 2016
Rated 5.0 out of 5.0 by tracey5847 hotel was completely booked...but still good service
The hotel was booked full when we stayed and yet everything seemed kept up and the staff was friendly. The breakfast was great. The lady working in the kitchen and keeping the dining area clean was very friendly and helpful. Joyce behind the the front desk was very professional and friendly. Another person at the front desk I believe her name was Anne, was constantly running around trying to take care of guest. Thanks for a great stay....IHG did it again.
May 16, 2016
Rated 5.0 out of 5.0 by Otis54 great service
I find it below normal to not have a microwave and refrigerator in my room. The staff was very responsive to my needs.
May 15, 2016
Rated 3.0 out of 5.0 by Indyokie Solid hotel, quiet location
Two issues during the stay was a room key that ended with the room not being cleaned based on inability to access room. Quickly moved to another room. Other issue was to update the dates of the stay ( using points ) I know the staff at the hotel can't do this - however the way to approach this isn't to say "I can't do that" and look at a guest. The best way is to offer the number to reservations and a phone, providing the guest a welcoming feel. Good quiet hotel in a good location, likely overlooked by people in the metro area.
May 3, 2016