Rated 3.9 out of 5 by 116
Rated 2.0 out of 5.0 by AWilliams Just OK - but was overall dissappointed in Holiday Inn Staff
I am usually pretty happy staying at the Holiday Inn, but I have
to say I was extremely dissappointed in this stay. I had two seperate reservations, one for Thursday night and one for Friday night checked in on Thursday evening and explicitly told the staff I had another reservation and if it would be ok if I just stayed in the same room, and they said it would be ok. Friday morning I again checked with the staff informed them that I had another reservation for Friday for two nights and asked again if it would be
ok if I just stayed in the same room. Again, the confirmed it was fine to stay in the same room. But, when I came back to the hotel Friday evening my key does not work, then i go back down to the front desk only to be informed that they had moved me to another room. How frustrating. They never told me they moved me, and the reason I asked about staying in the same room, was because I preferred to stay in the same room. Not sure I will ever stay at that location again. The room they moved me too was awful. It had a buzzing sound all night long, guess we were too close to the electrical room. Had to sleep on the couch, which had no bedding, so i asked for bedding and got a table clothe and some sheets pillow with no cases. Very frustrated Didn't feel the staff went out of their way at all to make sure I was set up to be comfortable. The person on the night shift just said if I had another room I would switch you, but the whole point of me talking to them when I checked in and again the next morning was for both shifts to understand my request.
August 19, 2014
Rated 4.0 out of 5.0 by Angelx7 Quick night stay
My family of 7 stayed here just one night. But it was nice, clean, the front desk guy was helpful, funny and nice. Pool was large, but didn't get to swim, we missed the hours of swimming. Breakfast was good, was always filled. Overall, it was a nice hotel, we would stay again.
August 14, 2014
Rated 5.0 out of 5.0 by Swarty Great All around
Had a suite for two nights. Great all around! Friendly staffn
August 13, 2014