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Rated 4.5 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Great value! The rooms were very comfortable and clean. The free breakfast was fantastic! August 28, 2014
Rated 3.0 out of 5.0 by pluses and minuses The negatives included a difficulty in finding the hotel especially with my gps system and the common areas could use a good cleaning (ie hallway rugs). The positives were the breakfast selections. August 27, 2014
Rated 5.0 out of 5.0 by Great Stay! I was vacationing for 2 days while scuba diving at Dutch Springs in the area,. The hotel provided a very relaxing overnight experience during my stay. The room was clean, the staff was friendly and breakfast was a great way to start the day. I would recommend it to anyone just passing through. August 27, 2014
Rated 5.0 out of 5.0 by Comfortable and affordable A nice hotel in which to relax without overpaying. Modest but very user friendly, and the staff was lovely. August 26, 2014
Rated 5.0 out of 5.0 by Excellent Location I was very pleased with the property. The front desk staff was extremely courteous and friendly. Our room was very comfortable. The bathroom was very clean. The breakfast was delicious. I was surprised that you had to pay for a microwave August 26, 2014
Rated 5.0 out of 5.0 by outstanding fitness center and staff I am in the area weekly and the staff is always professional and excellent. they are my family away from home. the fitness center is the best of any hotel I stay at August 24, 2014
Rated 5.0 out of 5.0 by Great accessible hotel. Nice room, the pool is clean and the breakfast seem fresh and well done. I had a smoking room but the room didn't smell much of smoking. so good cleaning by their crew. August 20, 2014
Rated 4.0 out of 5.0 by Overall good stay Some more detail could have been giving to bathroom cleaning. Overall was ok, but I had to remove a spider and web from the corner above the counter. I have stay in this hotel many times and would not let this keep me from staying in the future. August 20, 2014
Rated 5.0 out of 5.0 by Great Service We want to commend you entire staff, particularly Kelsey, who efficiently took our reservation, and especially Jacqueline, who gave us superior service. Upon returning to our room, she saw us and asked how our evening went. We responded that we had just returned from a family viewing. Even though Jacqueline appeared to be busy, she stopped everything to check if we had gotten a funeral rate. She then made sure we had, told us she was there for us if we needed anything at all, and extended her sympathy to us. We were warmed by her sincerity, her desire to please, and her work ethic. You have a real gem in Jacqueline! Thank you, and we will return when we are in the area for a family visit. August 19, 2014
Rated 3.0 out of 5.0 by Very Friendly Front Desk Staff Front desk staff probably the friendliest of any IHG Hotel I have stayed at. I was immediately greeted and recognized as a Platinum Elite member. Almost every time I left the hotel I heard a "have a good day sir" and upon returning I was greeted with a warm "hello or hi". I have listed the pros and cons of the hotel below: Pros: • Very friendly front desk staff • Was recognized as a IHG member • Quiet hotel with clean rooms/bathroom; however, rooms could use updating • Breakfast contained the normal Hi-Express choices, was well stocked, and flavorful • Coffee available 24 hours was a plus Cons: • No Microwave or Mini-Fridge in room • Wi-Fi service in room painfully slow making online work difficult. Numerous “page cannot be displayed” errors then finally it connects but errors continue • Water pressure in shower weak • For me, the bed was too firm and the pillows uncomfortable but I am use to a Tempur-Pedic mattress and memory foam pillow • Chair at desk in room sits to low even after adjusting height • Only one computer in the business center resulting in room being used frequently and for extended periods (possibly due to slow internet in room); however, internet service much faster in business center Would possibly stay again due to the friendly front desk staff. August 18, 2014
Rated 5.0 out of 5.0 by Great hotel I have stayed at this location 3 times so far, and plan on returning again. It is close to entertainment, parks, and shopping. The staff are friendly and were able to accommodate my request in no time!! Definitely would recommend this hotel to others. Also, the hotel's gym is better than other hotel gyms I have been to in the past. August 18, 2014
Rated 5.0 out of 5.0 by A Great Stay The folks here are great and the room was clean and comfortable. The pool is awesome!!! If you find yourself in Allentown this is the place. There are some fun and good restaurants right across the street. The price is right and this place is a great value. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable room The bed, linens and pillows were very comfortable. There was hardly any noise at all and I am a light sleeper. We almost missed breakfast, I think you should extend the buffet hours......... I was not greeted as a Priority Club member. Perhaps different hotels do different things for PC members, ie; bottled water, goody bag of snacks, etc. I had to ask if they had me in the computer as a PC member. Not a big deal. August 14, 2014
Rated 5.0 out of 5.0 by A nice hotel for a nice price It was nice to be greeted when you walk in by your name. I will be back August 14, 2014
Rated 5.0 out of 5.0 by Excelente atención al cliente Me cambie de un hotel cercano al Holiday Inn Express (HIE) y cuando ya me hospede en el HIE vi un mundo de diferencia, la atención de todas las personas del hotel fue excelente durante toda mi estadia, la cama súper comoda y las instalaciones muy limpias. August 12, 2014
Rated 5.0 out of 5.0 by Staff I reserved a suite and was given a suite with only a shower. A tube would have been better. The Staff should ask which is preferred. August 11, 2014
Rated 4.0 out of 5.0 by Overall Room Overall the room was comfortable, however, the chair/ottomon needs to be replaced. The chair for the desk sits way too low as would not adjust high enough to work comfortably. My room was above the main entrance. The ac uc unit would pull in cigarette smoke into the room August 11, 2014
Rated 5.0 out of 5.0 by Great Hotel and Location Thanks for the great hospitality and effort. The pool is awesome and all else was superb. The staff made staying here simply and fun. August 8, 2014
Rated 5.0 out of 5.0 by Large room with comfortable bed Lots of room value for the price paid. King Suite with sofa, dining table, kitchenette, chair and large bed with conforatable firm pillows. Breakfast foods were abundant and varied offering an excellent choice. Cinnimon rolls are fantastic! August 3, 2014
Rated 5.0 out of 5.0 by Great staff and location We stayed for three nights, and I already have my reservations made for when we return to the Lehigh Valley in September. The staff was wonderful, the room spotless and well-equipped, and the server each morning at the breakfast buffet did a terrific job of keeping food items hot and plentiful. The location was perfect for us, with easy access to a variety of restaurants and to downtown Bethlehem. As walkers, we appreciated the safe and quiet setting, and logged quite a few miles through the paths in the nearby business park and adjoining neighborhoods. One of the best stays we have ever had at a Holiday Inn Express! August 1, 2014
Rated 5.0 out of 5.0 by All around great hotel The rooms are clean and spacious, the beds are clean and comfortable, the bathroom is just perfect, the free breakfast offers a variety of choices and was good quality, and the pool is clean and nice. July 30, 2014
Rated 5.0 out of 5.0 by Travelling With Children The two little boys with whom we were traveling loved the pool, loved the breakfast choices, and slept comfortably in our room. July 29, 2014
Rated 5.0 out of 5.0 by If It's In Your Price Range, Just Book It!!!! I hate dirt. The room was immaculate. The property is beautifully maintained. The bedding and everything else was really nice. The staff was very polite, extremely helpful (and I've been told I'm kinda high maintenance). Nothing was broken or worn. If I needed something, it was brought up immediately. I had a really nice, comfortable stay. Oh, their fitness room was also one of the best I've seen. The pool was small but again really nice, and they supplied towels outside -- a nice touch. And then there was breakfast. What a cool pancake machine. Press a button, and 1 minute later, out flops 2 pancakes. One day crispy turkey bacon (who knew I would like turkey bacon), the next turkey sausage. Cereals, juices (but no light 'n fit for my diabetes), eggs, healthy stuff (I didn't really pay attention to that too much), 3 kinds of coffees, lots of kinds of teas, a juice machine. A really great stay. Will return next year. July 29, 2014
Rated 5.0 out of 5.0 by Staff The front desk staff was great and the morning staff at the breakfast room was very accommodating to my needs . July 23, 2014
Rated 4.0 out of 5.0 by Dorney Fun I was very happy with hotel and the staff. I was especially impressed at one young man on your staff. We did not have refrigerators in the room, so we asked him how we can get. He took our room numbers and he made sure all three of our rooms hade refrigerators..then he came out to find us at the pool to tell us. That was very nice indeed. That was one thing that caught us off gurad, that the rooms had no refrigerators and we had to ask. The young man said they get taken quickly so he made sure we had !! July 23, 2014
Rated 1.0 out of 5.0 by Don't stay here Desk clerk does double duty as shuttle driver and leaves hotel with no other staff on site. Towels stained room threadbare and dirty looking. Halls look shabby, carpet stained and dirty Employees on cell phones and very rude to guests Breakfast ok, but staff in breakfast area most unfriendly I would not stay at this hotel again July 23, 2014
Rated 5.0 out of 5.0 by Excellent customer service and a very clean hotel I had a great experience staying in your hotel, the front desk staff was very helpful, polite and professional. The hotel, pool, restaurant and the outside areas were very clean and comfortable to be in. thanks you July 21, 2014
Rated 4.0 out of 5.0 by Visit Everything was as expected. had an enjoyable stay. July 21, 2014
Rated 5.0 out of 5.0 by Great Stay Anytime we travel we always stay at Holiday Inn Express. Their rooms are clean and comfortable. Their staff are always helpful in your needs. July 19, 2014
Rated 1.0 out of 5.0 by Room not well prepped. I recently traveled with my family and stayed in a Jr. Suite at this hotel. When we arrived in our room, we discovered that the mattress for the crib we requested was too small. It left dangerous gaps between the mattress and crib where our daughter could have gotten stuck and suffocated. The crib said right on it "Do Not use a mattress that does not fit this crib correctly". I guess nobody read that. We opened the sofa bed and discovered that it was not made and the mattress was torn and the stuffing was coming out. We requested that someone come up to make this, but we were told everyone was busy and there were linens in the closet if we wanted the sofa bed made up! We had to do it ourselves. The coffee table had a large print on where a previous occupant had sat on it leaving a print of their behind. It had obviously not been cleaned since the last use. July 17, 2014
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