Rated 4.5 out of 5 by 47
Rated 2.0 out of 5.0 by timbo222 Subpar
I stayed at this hotel 3 times in the past. It has been a 3 star experience in the past which I consider just below average. The last stay the front desk staff was very impatient and inconsiderate and my room was sub par. My ac did not work and there was no refrigerator in my room which you would expect from a room in this price range.
October 3, 2013
Rated 4.0 out of 5.0 by lu67 Easy access to all the attractions
Purpose was accommodations for Lehigh U. alumni event. Easy shot to main campus and Goodman Campus or Bethlehem/Allentown. Everything was very satisfactory. Didn't spend much time there but what I did was fine. Breakfast was above average; a real plus.
October 2, 2013
Rated 3.0 out of 5.0 by BogieBolll average hotel, not the best ..........smokers ruined the top floor
The first room I was given had a terrible musty smell in it and the area where the refrigerator was supposed to be was empty. I promptly called the front desk and told them the room was not acceptable, no frig and it smelled bad.
They told me the only other room was on the smoking floor but the room was non smoking. They gladly sent keys up to me and I switched rooms. This room was much larger and nicer. As a Platinum member I would have expected a room like this to begin with. This room had a fridge, but it didn't take long until the smokers started checking in and the entire floor started to smell. All night long I had the lovely smell of cigarette smoke coming in my room. In this day and age I am surprised they even allow people to smoke in the hotel, but if they are, they should at least have some proper ventilation on that floor. I pitty the housekeepers that must clean those rooms. I appreciated the staff moving my room.
September 29, 2013
Rated 5.0 out of 5.0 by FLS1964 Comfortable instalation in general
All the instalation in the hotel are excelent I will back soon.
September 27, 2013
Rated 5.0 out of 5.0 by buckdee very nice room
Our room was clean and quiet. Staff was very helpful and friendly. We were pleased overall with the room, location and staff along with the 24 hr. coffee and the variety of breakfast choices. Thank you
September 7, 2013
Rated 5.0 out of 5.0 by Gino0707 Excellent Stay!!
Room was clean and spacious. Check in was quick and easy (although overall staff was not friendly.). Breakfast was hot and delicious with great selection. Coffee was AMAZING!!!!
September 2, 2013
Rated 3.0 out of 5.0 by MissJW Great Bed
The services provided exceeded expectations set by low prices.
August 28, 2013
Rated 5.0 out of 5.0 by fab5seven Always a good night sleep
My husband and I stay at this hotel every time we come to Bethlehem. We enjoy the staff, comfort, and relaxation the hotel offers.
August 23, 2013
Rated 5.0 out of 5.0 by Hannah28 Great Hotel
My family and I stayed for 1 night in an Executive Suite, it was a HUGE 1 bedroom suite. It was comfortable, quiet and had everything we needed. The staff at the front desk was also so nice and friendly, I highly recommend this hotel.
August 22, 2013
Rated 5.0 out of 5.0 by Ahorne Friendly and helpful staff.
The front desk staff was very friendly and helpful. The room was very clean and comfortable. The breakfast provided many options with hot food to fruit. Highly recommend this location.
August 22, 2013
Rated 4.0 out of 5.0 by Dave1944 Odd Desk Clerk
The man who worked as desk clerk upon our late arrival seemed very nervous and stressed about his job, complaining openly about conditions left by his predecessor and issues with the computer. He was polite to us, however and got us registered after a fashion.
August 17, 2013
Rated 4.0 out of 5.0 by Mongoose1001 Nice surroundings
Very centrally located, for all historical and entertainment areas to visit. Great helpful staff, knowledgeable of their area for things to do.
August 16, 2013
Rated 4.0 out of 5.0 by dmhoundhunter great service
Overall pleased with our stay here. Service and staff were great. Only thing negative was the WHOLE motel smelled like cigarrette smoke and we even had a non smoking room. Our carpet in our room had stains all over it. You could not ask for friendlier staff they were very pleasant.
August 16, 2013
Rated 5.0 out of 5.0 by DCIeast huge beds and great breakfast
Great hotel. Everything about the room was nice. Staff was even very helpful to get us an extra night as soon as a room opened up that night!
August 8, 2013
Rated 4.0 out of 5.0 by Turquoise10 Family Vacation
I love the Holiday Inn! This site lived up to my expectations. Staff was extremely helpful, courteous, friendly and just all around kind. The rooms were clean and comfortable. Pillows a bit flat but what can you do...bring your own. Thank you Holiday Inn. Keep it up!!
August 6, 2013
Rated 5.0 out of 5.0 by TIGERGIRL0910 Great Experience
We had a great stay and a great time ! The pool was excellent ! The staff was super and the food was the best in the world! The staff was so helpful and friendly.
August 4, 2013
Rated 5.0 out of 5.0 by lynz48 great service and very comfortable
I always stay here when my travels bring me to the Lehigh Valley. A great value, safe and convenient.
July 24, 2013
Rated 4.0 out of 5.0 by FieldAgent Enjoyed the stay w/ the exception of breakfast, and evening coffee.
I’m an eggs and bacon/ham/sausage kind of guy.
The (powdered) scrambled eggs were a bit gritty for my tastes.
Having a selection of either bacon or sausage each day instead of one or the other would be nice.
Provide a STRONGER brew for coffee in the AM and have coffee available 24/7.
July 19, 2013
Rated 5.0 out of 5.0 by Trkomas Great Place to stay
Room was great. Needed anything they were there. Example asked for the closest place to get milk for my toddler. They went in the kitchen and got me 2 individual cartons. Needed another set of towels had them in 3 minutes. Friendly and helpful. We stayed multiple days.
July 5, 2013
Rated 4.0 out of 5.0 by ncman Mistake comes out great
I was supposed to be booked into another nearby hotel, but somehow my reservation ended up at this one. Ended up great, much larger room, good location, and very helpful staff. Hard to beat for the money.
July 2, 2013
Rated 5.0 out of 5.0 by DennyLee Service staff has "can do" attitude. Property is very clean with good location.
We've stayed at this location many times when visiting family in the Lehigh Valley. This time, the staff seemed extra comitted to making our stay an excellent experience. They succeeded. Room seemed quieter, housekeeping staff was very accommodating. Everyone wore a smile and constantly inquired about our satisfaction. Altogether a great experience.
June 23, 2013
Rated 5.0 out of 5.0 by Happy740 One of the Best Holiday Inn Express I Know
We loved this hotel. It was clean and up to date. The staff was friendly. The exercise room was impressive, surpassing my expectations.
We would plan to visit Bethlehem again, just knowing that we had such a great place to stay.
Keep up the good work!
June 22, 2013
Rated 5.0 out of 5.0 by WhydoIneedanickname11 Greatr place
I always stay here when I visit Bethlehem. It is a great place with very conscientious employees.
June 17, 2013
Rated 5.0 out of 5.0 by Skinotz DONT BE STUPID.....
BEST HOTEL ANYWHERE.....
everything about my stay was absolutely stellar. Pool was great,
room was fine, and staff the best...the area is has lots of nearby stores / food...
June 10, 2013
Rated 5.0 out of 5.0 by ddgawlik Excellent as always
I always stay at this property when I am in the Lehigh Valley and have never been dis appointed.
April 10, 2013
Rated 4.0 out of 5.0 by Bearman354 Over night stay
Room was clean and comfortable. Staff was friendly. We had difficultly in maintaining a comfortable room temperature.
April 9, 2013
Rated 5.0 out of 5.0 by Frank12 Great place to Stay
Very nice place to stay. I know this doesn't reflect on the workers, but I mistakenly left a nice pair of designer jeans with a new belt on a chair in the dining room when retrieving them from my car and stopping to get a cup of tea. I left them on a chair, and someone walked off with them, leaving only my wife's fleece jacket.
Other than that, a very nice experience.
April 7, 2013
Rated 4.0 out of 5.0 by rob805 Exactly what I expected
I do extensive research before booking any room. I have no complaints about this property. The hotel & room were clean, the bed was comfortable & the continental breakfast was good.. I had limited contact with staff, (check in/check out) only. No complaints. I would stay there again if I was in the area.
January 17, 2013
Rated 5.0 out of 5.0 by vic30 Great accomadations and excellent sevice
From check-in to check-out this hotel has it right. The employees are the biggest asset.
January 16, 2013
Rated 4.0 out of 5.0 by jimborocz Nice room and pleasant service
Room was very nice as we have come to expect from Holiday inn express. The staff was very pleasant and helpful. We did however have 2 issues that were not up to the standards we have come to expect. There was no refrigerator ion the room and vending machine was broken on our floor (very inconvenient). The breakfast
was also not what we usually expect. Eggs and cinnamon rolls were overcooked and limited choices of yogurt etc. Otherwise, a decent place to stay for the money. Thank you.
January 8, 2013