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Rated 4.5 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Great Value at Holiday Inn The staff was extremely helpful Very courteous The pricing and value is exceptional - period!! I stayed at a property in Bethlehem, PA. Thoroughly enjoyed my 2-day stay. - others will also have similar remarks. October 4, 2014
Rated 4.0 out of 5.0 by Bethlehem Celtic Classic While the hotel was clean and comfortable, I feel it was over priced. October 1, 2014
Rated 5.0 out of 5.0 by facilityexcellent excellent place to stay recommend it highly. have stayed before and will again. October 1, 2014
Rated 5.0 out of 5.0 by Great Service and Clean and Comfortable Bed I travel a lot with work, and have stayed at several Holiday Inn Express's during my travels. I would rate this Holiday Inn as my number 1 hotel. They staff make you feel at home during your stay, and they always remember my name when I arrive even if it has been several months since I have stayed there. The rooms are clean and the bed is very comfortable. The internet has always worked well, and there are several places to eat within walking distance. September 30, 2014
Rated 3.0 out of 5.0 Adequate Adequate. Slept well and it was clean. Nothing fancy or extraordinary, but did the job. Breakfasts are always good! September 23, 2014
Rated 3.0 out of 5.0 by Serviceable for short stay. Courteous staff, but sour smell in room not resolved. Great pillows and internet access. Good for an overnight stay. September 23, 2014
Rated 5.0 out of 5.0 by Nice Place Nice clean and good location. Price was right! Can't go wrong staying here. September 22, 2014
Rated 5.0 out of 5.0 by Comfortable and friendly Staff are very friendly and attentive. There is a staff person available at the desk 24 hours for any assistance needed. September 22, 2014
Rated 4.0 out of 5.0 by Very Helpful Staff The staff at the front desk were very helpful and did whatever they could to help me find a phone charger after I failed to bring one for my phone. While they were unable to find one I could borrow for the evening, they did point me in the direction of a few stores where I was ultimately able to purchase one. Very helpful. September 19, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and very good breakfast and coffee. Over all my stay was very enjoyable. I would stay again and recommend others to the hotel. September 19, 2014
Rated 5.0 out of 5.0 by Excellent staff Very attentive and nice staff.the shuttle service in hotel was awesome. September 14, 2014
Rated 5.0 out of 5.0 by Looved the roll in shower I did not go to breakfast either of the mornings that I was there. So I have no comment about breakfast. In the past, it has always been good. I liked the room because it was easy to maneuver my wheelchair around the bed and into the bathroom. The room was also conveniently located to the back entrance to the building. Even though this location is near the airport, I was not disturbed by the sound of airplanes. September 14, 2014
Rated 3.0 out of 5.0 by service was good The coffee was not working on the last morning of my stay and when it did work it was not cleaned and no coffee was left after the first night. September 14, 2014
Rated 5.0 out of 5.0 by Great Stay Everything was perfect. The staff even helped me when I had car trouble. Now that's going above and beyond September 10, 2014
Rated 5.0 out of 5.0 by Excellent place to stay in the valley I stay here a few times a year, always a good experience. Friendly staff, ultra clean rooms and good location. I stay here for a week at a time when I work in Bethlehem and it's always a pleasant experience. Highly recommended- will not do better elsewhere in this same price point. September 1, 2014
Rated 4.0 out of 5.0 by Great staff! Staff is very friendly and helpful. I would highly recommend this hotel. September 1, 2014
Rated 5.0 out of 5.0 Great location and great service We stayed at the Bethlehem Holiday Inn Express. We dropped off our Granddaughter who is attending Lehigh University. The hotel was close to the University. The beds were comfortable, great breakfast, and the room was very clean. Especially the bathroom and shower area. Highly recommend this hotel to everyone that visits the area. Staff at the desk and food area were very personable and made you feel like a valued guest. September 1, 2014
Rated 1.0 out of 5.0 by Mildew smell from bathroom When entering my room, I instantly got a sniff of strong mildew smell from the bathroom. August 29, 2014
Rated 5.0 out of 5.0 by Great value! The rooms were very comfortable and clean. The free breakfast was fantastic! August 28, 2014
Rated 3.0 out of 5.0 by pluses and minuses The negatives included a difficulty in finding the hotel especially with my gps system and the common areas could use a good cleaning (ie hallway rugs). The positives were the breakfast selections. August 27, 2014
Rated 5.0 out of 5.0 by Great Stay! I was vacationing for 2 days while scuba diving at Dutch Springs in the area,. The hotel provided a very relaxing overnight experience during my stay. The room was clean, the staff was friendly and breakfast was a great way to start the day. I would recommend it to anyone just passing through. August 27, 2014
Rated 5.0 out of 5.0 by Comfortable and affordable A nice hotel in which to relax without overpaying. Modest but very user friendly, and the staff was lovely. August 26, 2014
Rated 5.0 out of 5.0 by Excellent Location I was very pleased with the property. The front desk staff was extremely courteous and friendly. Our room was very comfortable. The bathroom was very clean. The breakfast was delicious. I was surprised that you had to pay for a microwave August 26, 2014
Rated 5.0 out of 5.0 by outstanding fitness center and staff I am in the area weekly and the staff is always professional and excellent. they are my family away from home. the fitness center is the best of any hotel I stay at August 24, 2014
Rated 5.0 out of 5.0 by Great accessible hotel. Nice room, the pool is clean and the breakfast seem fresh and well done. I had a smoking room but the room didn't smell much of smoking. so good cleaning by their crew. August 20, 2014
Rated 4.0 out of 5.0 by Overall good stay Some more detail could have been giving to bathroom cleaning. Overall was ok, but I had to remove a spider and web from the corner above the counter. I have stay in this hotel many times and would not let this keep me from staying in the future. August 20, 2014
Rated 5.0 out of 5.0 by Great Service We want to commend you entire staff, particularly Kelsey, who efficiently took our reservation, and especially Jacqueline, who gave us superior service. Upon returning to our room, she saw us and asked how our evening went. We responded that we had just returned from a family viewing. Even though Jacqueline appeared to be busy, she stopped everything to check if we had gotten a funeral rate. She then made sure we had, told us she was there for us if we needed anything at all, and extended her sympathy to us. We were warmed by her sincerity, her desire to please, and her work ethic. You have a real gem in Jacqueline! Thank you, and we will return when we are in the area for a family visit. August 19, 2014
Rated 3.0 out of 5.0 by Very Friendly Front Desk Staff Front desk staff probably the friendliest of any IHG Hotel I have stayed at. I was immediately greeted and recognized as a Platinum Elite member. Almost every time I left the hotel I heard a "have a good day sir" and upon returning I was greeted with a warm "hello or hi". I have listed the pros and cons of the hotel below: Pros: • Very friendly front desk staff • Was recognized as a IHG member • Quiet hotel with clean rooms/bathroom; however, rooms could use updating • Breakfast contained the normal Hi-Express choices, was well stocked, and flavorful • Coffee available 24 hours was a plus Cons: • No Microwave or Mini-Fridge in room • Wi-Fi service in room painfully slow making online work difficult. Numerous “page cannot be displayed” errors then finally it connects but errors continue • Water pressure in shower weak • For me, the bed was too firm and the pillows uncomfortable but I am use to a Tempur-Pedic mattress and memory foam pillow • Chair at desk in room sits to low even after adjusting height • Only one computer in the business center resulting in room being used frequently and for extended periods (possibly due to slow internet in room); however, internet service much faster in business center Would possibly stay again due to the friendly front desk staff. August 18, 2014
Rated 5.0 out of 5.0 by Great hotel I have stayed at this location 3 times so far, and plan on returning again. It is close to entertainment, parks, and shopping. The staff are friendly and were able to accommodate my request in no time!! Definitely would recommend this hotel to others. Also, the hotel's gym is better than other hotel gyms I have been to in the past. August 18, 2014
Rated 5.0 out of 5.0 by A Great Stay The folks here are great and the room was clean and comfortable. The pool is awesome!!! If you find yourself in Allentown this is the place. There are some fun and good restaurants right across the street. The price is right and this place is a great value. August 14, 2014
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