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Rated 4.5 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by Courteous Staff Front desk personal are wonderful. Over all an awesome experience. We came in for the Runners World Half Marathon, the only thing that would have been nice for all the runners staying at the Holiday Express would be a shuttle to the race. Maybe next year? Thank you, Cliff M. October 24, 2013
Rated 5.0 out of 5.0 by Great location/Great Hotel My husband I went for a quick overnight getaway to the Sands Casino. This Holiday Inn Express is only 4 miles away in a beautiful, safe, clean area where stores, etc. are right across the street. The hotel looks brand new - spotless, rooms spacious and comfortable. Noise was at a minimum. We were greeted as Gold Members upon our arrival and the staff couldn't have been nicer. The 24 hour coffee is always a welcome treat and was fresh at 4pm upon our arrival. I would highly recommend this hotel to others. It is also located on the outskirts of a Corporate Park so it is very convenient for business travelers. October 23, 2013
Rated 4.0 out of 5.0 by Front desk staff and shuttle Front desk staff were not playing attention. Did not look up from texting when spoken to. Shuttle uncomfortable. Sign up confusing. Not clear that you need to sign up for a ride to location AND back. If someone needed to use shuttle to the desired location why wouldn't they need a ride back? Had to ask driver to come back for a bus full of people who didn't know they had to sign up for a ride both ways, Drivers were good. October 16, 2013
Rated 5.0 out of 5.0 by Satisfied As Always I stay at this location anytime I have business in Allentown, and I haven't been disappointed yet. The staff is always helpful and courteous. The rooms are comfortable. The property has decent choices for eating (Glad the place next door finally opened). I recommend this place for anyone staying near the Allentown area! October 10, 2013
Rated 2.0 out of 5.0 by Subpar I stayed at this hotel 3 times in the past. It has been a 3 star experience in the past which I consider just below average. The last stay the front desk staff was very impatient and inconsiderate and my room was sub par. My ac did not work and there was no refrigerator in my room which you would expect from a room in this price range. October 3, 2013
Rated 4.0 out of 5.0 by Easy access to all the attractions Purpose was accommodations for Lehigh U. alumni event. Easy shot to main campus and Goodman Campus or Bethlehem/Allentown. Everything was very satisfactory. Didn't spend much time there but what I did was fine. Breakfast was above average; a real plus. October 2, 2013
Rated 3.0 out of 5.0 by average hotel, not the best ..........smokers ruined the top floor The first room I was given had a terrible musty smell in it and the area where the refrigerator was supposed to be was empty. I promptly called the front desk and told them the room was not acceptable, no frig and it smelled bad. They told me the only other room was on the smoking floor but the room was non smoking. They gladly sent keys up to me and I switched rooms. This room was much larger and nicer. As a Platinum member I would have expected a room like this to begin with. This room had a fridge, but it didn't take long until the smokers started checking in and the entire floor started to smell. All night long I had the lovely smell of cigarette smoke coming in my room. In this day and age I am surprised they even allow people to smoke in the hotel, but if they are, they should at least have some proper ventilation on that floor. I pitty the housekeepers that must clean those rooms. I appreciated the staff moving my room. September 29, 2013
Rated 5.0 out of 5.0 by Comfortable instalation in general All the instalation in the hotel are excelent I will back soon. September 27, 2013
Rated 5.0 out of 5.0 by very nice room Our room was clean and quiet. Staff was very helpful and friendly. We were pleased overall with the room, location and staff along with the 24 hr. coffee and the variety of breakfast choices. Thank you September 7, 2013
Rated 5.0 out of 5.0 by Excellent Stay!! Room was clean and spacious. Check in was quick and easy (although overall staff was not friendly.). Breakfast was hot and delicious with great selection. Coffee was AMAZING!!!! September 2, 2013
Rated 3.0 out of 5.0 by Great Bed The services provided exceeded expectations set by low prices. August 28, 2013
Rated 5.0 out of 5.0 by Always a good night sleep My husband and I stay at this hotel every time we come to Bethlehem. We enjoy the staff, comfort, and relaxation the hotel offers. August 23, 2013
Rated 5.0 out of 5.0 by Great Hotel My family and I stayed for 1 night in an Executive Suite, it was a HUGE 1 bedroom suite. It was comfortable, quiet and had everything we needed. The staff at the front desk was also so nice and friendly, I highly recommend this hotel. August 22, 2013
Rated 5.0 out of 5.0 by Friendly and helpful staff. The front desk staff was very friendly and helpful. The room was very clean and comfortable. The breakfast provided many options with hot food to fruit. Highly recommend this location. August 22, 2013
Rated 4.0 out of 5.0 by Odd Desk Clerk The man who worked as desk clerk upon our late arrival seemed very nervous and stressed about his job, complaining openly about conditions left by his predecessor and issues with the computer. He was polite to us, however and got us registered after a fashion. August 17, 2013
Rated 4.0 out of 5.0 by Nice surroundings Very centrally located, for all historical and entertainment areas to visit. Great helpful staff, knowledgeable of their area for things to do. August 16, 2013
Rated 4.0 out of 5.0 by great service Overall pleased with our stay here. Service and staff were great. Only thing negative was the WHOLE motel smelled like cigarrette smoke and we even had a non smoking room. Our carpet in our room had stains all over it. You could not ask for friendlier staff they were very pleasant. August 16, 2013
Rated 5.0 out of 5.0 by huge beds and great breakfast Great hotel. Everything about the room was nice. Staff was even very helpful to get us an extra night as soon as a room opened up that night! August 8, 2013
Rated 4.0 out of 5.0 by Family Vacation I love the Holiday Inn! This site lived up to my expectations. Staff was extremely helpful, courteous, friendly and just all around kind. The rooms were clean and comfortable. Pillows a bit flat but what can you do...bring your own. Thank you Holiday Inn. Keep it up!! August 6, 2013
Rated 5.0 out of 5.0 by Great Experience We had a great stay and a great time ! The pool was excellent ! The staff was super and the food was the best in the world! The staff was so helpful and friendly. August 4, 2013
Rated 5.0 out of 5.0 by great service and very comfortable I always stay here when my travels bring me to the Lehigh Valley. A great value, safe and convenient. July 24, 2013
Rated 4.0 out of 5.0 by Enjoyed the stay w/ the exception of breakfast, and evening coffee. I’m an eggs and bacon/ham/sausage kind of guy. The (powdered) scrambled eggs were a bit gritty for my tastes. Having a selection of either bacon or sausage each day instead of one or the other would be nice. Provide a STRONGER brew for coffee in the AM and have coffee available 24/7. July 19, 2013
Rated 5.0 out of 5.0 by Great Place to stay Room was great. Needed anything they were there. Example asked for the closest place to get milk for my toddler. They went in the kitchen and got me 2 individual cartons. Needed another set of towels had them in 3 minutes. Friendly and helpful. We stayed multiple days. July 5, 2013
Rated 4.0 out of 5.0 by Mistake comes out great I was supposed to be booked into another nearby hotel, but somehow my reservation ended up at this one. Ended up great, much larger room, good location, and very helpful staff. Hard to beat for the money. July 2, 2013
Rated 5.0 out of 5.0 by Service staff has "can do" attitude. Property is very clean with good location. We've stayed at this location many times when visiting family in the Lehigh Valley. This time, the staff seemed extra comitted to making our stay an excellent experience. They succeeded. Room seemed quieter, housekeeping staff was very accommodating. Everyone wore a smile and constantly inquired about our satisfaction. Altogether a great experience. June 23, 2013
Rated 5.0 out of 5.0 by One of the Best Holiday Inn Express I Know We loved this hotel. It was clean and up to date. The staff was friendly. The exercise room was impressive, surpassing my expectations. We would plan to visit Bethlehem again, just knowing that we had such a great place to stay. Keep up the good work! June 22, 2013
Rated 5.0 out of 5.0 by Greatr place I always stay here when I visit Bethlehem. It is a great place with very conscientious employees. June 17, 2013
Rated 5.0 out of 5.0 by DONT BE STUPID..... BEST HOTEL ANYWHERE..... everything about my stay was absolutely stellar. Pool was great, room was fine, and staff the best...the area is has lots of nearby stores / food... June 10, 2013
Rated 5.0 out of 5.0 by Excellent as always I always stay at this property when I am in the Lehigh Valley and have never been dis appointed. April 10, 2013
Rated 4.0 out of 5.0 by Over night stay Room was clean and comfortable. Staff was friendly. We had difficultly in maintaining a comfortable room temperature. April 9, 2013
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