Rated 4.2 out of 5 by 82
Rated 5.0 out of 5.0 by sunshine555 love to travel
me & my family love to travel and stay in different hotels. my kids loves to swim so when there is a pool its perfect! This hotel was the best it had everything pool , Jacuzzi good breakfast parking the rooms had everything in it. It had 2 big beds a nice pullout sofa a mini kitchen nice bathroom & a good view from the window. Yes I would go back to this hotel again..
February 28, 2014
Rated 5.0 out of 5.0 by SandyO. Great Hotel loved the hot tub and the Staff
Great hotel to stay! will do again. Shuttle service was awesome to and from the Steel Stacks.
Staff were helpful and friendly. Rooms were clean and beds were comfortable with lots of pillows.
Hot tub and indoor pool a big plus!
Great value- great stay and will definitely do again anytime in the area.
February 12, 2014
Rated 4.0 out of 5.0 by Will38 Nice hotel, whirlpool....
Liked this HIExpress a lot. It's located close to I-78, but not too close. (didn't hear traffic noise) Room was comfy. Best feature for us was the heated indoor pool and esp. the whirlpool. (wonderful - wish more HIE had these.)
Breakfast was much appreciated, though a little on the spartan side for an HIE.
We were (barely) acknowledged as Platinum Club members, but no room upgrade available and just an hour for late check out. Busy season apparently.
One alert for long distance travelers. There's apparently no restaurants close by to this hotel, other than a Wendy's. We did get a vague tip to go over into Bethlehem..... but as it was a cold night, we weren't up to exploring the dark streets for local pub fare. Hotel might want to add a page of suggestions and directions to its in room folders. (or even phone #'s of this or that delivery options....) Not such fun being at a nice hotel, but at a loss for where to eat. Wendy's sufficed.
February 7, 2014
Rated 5.0 out of 5.0 by M&Mforever Excellent Property / Excellent Staff
The property and facilities are in top condition. The room, pool, and hot tub were all fantastic. Front desk and Shuttle staff were exceptional and accommodating. We are returning for music-fest in the Summer!
February 5, 2014
Rated 5.0 out of 5.0 by fat2 Above and Beyond
I can't say enough about the staff of this hotel! I came to Bethlehem to be with my sick father. After a long day on the road and at the hospital I had a little trouble getting comfortable in the room I was assigned and getting to sleep. I called the front desk, and asked that they get me another one the following day. I got an emergency call to the hospital, and apologized that I would not be able to move because of the emergency. The front desk assured me that they would take care of moving me. When I got back that night, all of my things were moved and I was able to just lay down and rest, finally, thanks to the staff. Thank you so much!
January 28, 2014
Rated 4.0 out of 5.0 by Sgtbert Bad weather brought me in...
...good, friendly service made me come back. Stayed there twice recently because it's close to work, and I didn't want to mess with the highway in the snow. Nothing's perfect, but I can't say I found anything to complain about. The rooms were clean and had everything I needed. They seemed a bit pricey without a discount, but I guess it's about normal for being right off the highway. If I had one request, it would be to make some shovels available for use when it snows. I wouldn't expect anyone to do the work for me, but few people carry standard size shovels in their cars, and it's hard to use car shovels in 6-plus inches, even when the snow's super fluffy. I'll stay there again if need be, and I'll definitely recommend this place to others.
January 26, 2014
Rated 3.0 out of 5.0 by D40D affordable, but HARD beds
I would have given it 5 stars for the overall experience, if the beds were not so hard. I don't know why hotels have not replaced these hard beds with foam mattresses w/ memory foam yet. They sell a Grand Hotel brand on Overstock.com for price lower than what these hotels are probably paying for their mattresses! I would rather sleep on a soft comfortable bed, as I have arthritis all over my body... so a hard bed hurts. The staff was nice and helpful... we didn't eat the breakfast, because we didn't sleep well so we didn't get up in time.
January 22, 2014
Rated 5.0 out of 5.0 by Grandma-ma Polite Staff
Staff was extremely polite and helpful. Rooms clean, fresh and housekeeping staff blended quietly as not to disturb guests whether they were in room or walking in hallway.
Unfortunately, road system is under severe construction which causes a great deal of angst trying to get onto I-78 but this is not the hotels fault. Eventually, this will change and access will be back to normal.
January 15, 2014