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Rated 4.3 out of 5 by 112 reviewers.
Rated 2.0 out of 5.0 by Good rooms but did not get the room we paid for Not sure what happened but we did not get the room we reserved since the hotel was completely booked. Very unfair. November 19, 2014
Rated 5.0 out of 5.0 by Could use better quality bedding; i.e., comforters in lieu of blankets I am a smoker and because of the state forcing a non smoking state, eventually, for the better health of our citizens, of which I should have choices, but am discovering I do NOT. There are very few very nice hotels that allow smoking in 3 or 4 of their rooms to accomodate smokers like me. It's unfortunate that you do not provide any rooms for any smoker. November 14, 2014
Rated 2.0 out of 5.0 by I wasn't going to leave a review.... I booked a room for one night in September for my boyfriend and I. I paid the extra for the whirlpool tub in the room thinking it would be relaxing on our weekend away. Once arriving and checking out our room, I discovered the whirlpool tub to be disgusting. It had orange slime in the jets. Nasty. I refused to use it. So we went out for a bit and came back to go to bed. The curtain would not close. We just had a sheer curtain. Well... good thing we were on the 3rd floor. I just read another review about somebody having to go buy pillows to sleep... I wish we had!! They were horrible! They were labeled firm and soft but there was no difference. They were all extremely soft. So when I got home I emailed the hotel and immediately received a response apologizing for the tub and the other problems we encountered. I was offered a free stay for my troubles. Okay.. that's fine. But here it is 2 months later and I have yet to receive anything. So that is why I am leaving this review..... November 14, 2014
Rated 5.0 out of 5.0 by Great value and convenient location My room was ready upon arrival, very clean and quiet. Little extras made me wish I could stay longer - but there is always the next visit to Maine... November 5, 2014
Rated 5.0 out of 5.0 by Just south of Portland Maine My second or third time at this location and am never disappointed. I like how there is a grocery store nearby as well as other services. It is a very clean and comfortable stay. If you want or need to be outside of Portland, this is your best choice. November 3, 2014
Rated 5.0 out of 5.0 by Great Service My husband and I just returned from a get a way. We stayed at Holiday INN , Biddeford Maine. We loved the hotel, the employees, the front desk, everyone was so kind and courteous. We would definitely return to this hotel. The only negative thing were the pillows, my husband and I had to go to Walmart and purchase 2 pillows so that we could sleep comfortably the remainder of the time we were there. October 30, 2014
Rated 4.0 out of 5.0 by Very comfortable beds Great hotel, friendly staff. cab ride close to Bentleys Saloon. Good breakfast wish it had more choices. October 27, 2014
Rated 2.0 out of 5.0 by Person in Room Female already in room. Keys didn't work and had to try twice (while dragging luggage with us). Clerk gave lecture on how to use key, said it was not possible someone was in room, said I had went to wrong door. Gave us lesser room with $15 discount (yeah!) Later clerk said he had called room and no one answered but apparently never checked. Never had this to happen before. October 24, 2014
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