Rated 3.9 out of 5 by 202
Rated 1.0 out of 5.0 by llruss Worst Holiday Inn Experience
I am a frequent traveler and priority club member. This was absolutely the worst experience I have ever had at a Holiday Inn. The staff was rude, couch cushions were ripped and the sleep sofa was extremely uncomfortable!
July 27, 2014
Rated 1.0 out of 5.0 by disappointed visitor 999 terrible
not a pleasant experience. sink in bedroom, uncomfortable beds, very very very loud air conditioning. DId not have the kind of room i booked.
July 26, 2014
Rated 5.0 out of 5.0 by rcedgar Nice hotel and good location
This was a nice hotel that was close to downtown Portland. The King Suite we stayed in was large and clean. The hotel is in a good area with shopping
July 25, 2014
Rated 5.0 out of 5.0 by kathleen923 Nice Service
Nice quick one night stay on our way to Maine. Kids enjoyed the indoor pool after a long day of driving. Good breakfast to get us started in the morning!
July 19, 2014
Rated 5.0 out of 5.0 by dstanfil confortable bed and good service
I think the room rate was too expensive. The staff was friendly and nice. Bed was very comfortable. Breakfast was ok.
July 19, 2014
Rated 5.0 out of 5.0 by IrishGrandma Very Comfortable and relaxing, great service.
Very nice place to stay the service is wonderful. It is very clean and well kept. I like having the breakfast as a hot meal if that is what you like as I am on a special diet and it is easy for me to have the food I need with out going out to get it. The grounds are kept up beautiful and it is very nice to walk around. Thank You
July 18, 2014
Rated 5.0 out of 5.0 by CLR25 Very nice stay but odd room configuration
Had a nice 1-night stay here. Even though hotel was totally booked, check-in went fine, hallways were quiet and breakfast was well-stocked. Room was spacious, but having sink outside bathroom was a bit odd. Not great for us because water made a lot of noise if someone else was asleep, but I guess if someone else was using the toilet/shower, having the sink outside could be considered a plus. Overall, good stay with very attentive staff.
July 16, 2014
Rated 3.0 out of 5.0 by GGII Great Customer Service
Attentive staff, we encountered a room problem, leaky ceiling, and we were relocated.
July 15, 2014
Rated 2.0 out of 5.0 by Grav Cleaniness
The room was not cleaned for the second night of stay
July 14, 2014
Rated 4.0 out of 5.0 A very quick trip
Location very good. Well kept building and grounds. Staff very efficient and helpful. Common areas well maintained.
July 7, 2014
Rated 5.0 out of 5.0 by squadcar room comfort
the room gave us everything we could want or need.
July 6, 2014
Rated 5.0 out of 5.0 by Brooksyde Jeanie Great neighborhood
Excellent stay- only negative comment is that the front desk needs additional staff available at busy check-in times. Had only 1 and he did a quick and efficient job- but could have used some assistance to speed up the process. Travel to Maine at least monthly and will definitely consider this Holiday INn for future visits.
July 4, 2014
Rated 3.0 out of 5.0 by mega9 Disappointed
We had stayed here three years prior to this visit and couldn't believe how much the room deteriorated. The furniture was old and some pieces had broken parts. The rug had several spots on it, one seemed like gum stuck to it and another was a food item left on the carpet. Facility needs upgrading. We did not find the staff very cordial after registering. Expected much more based on this hotel chain's reputation and the cost incurred for this room.
July 3, 2014
Rated 5.0 out of 5.0 by Sinder great stay in So. Portland
wanted to visit the city of Portland, but could not find (or afford what was available) so I booked out of the city.
i was very GLAD I did. It was quite and nice to get out of the city proper. It allowed us to see more of the area and shop and visit other businesses in town.
It took only 10 minutes to get into Portland from the hotel, very easy drive. Loved it!
July 2, 2014
Rated 3.0 out of 5.0 by anaheim Unfriendly Staff
Staff was unfriendly at Checkin. They messed up my room assignment, then I had to argue to get them to fix. And there was not even an appology
June 29, 2014
Rated 2.0 out of 5.0 by Springfield Native Understaffed Inn
Nice grounds outside but regretfully room was not super clean, specifically rug and bathroom. TV would shut off and turn on--cable connection inadequate. Staff was friendly and responsive, but not enough employees on duty to serve full occupancy of Inn.
June 25, 2014
Rated 5.0 out of 5.0 by MarcoDiana Nice Hotel
We were on a family road trip to New England. This hotel was one of the last places we stayed. We were here two nights and enjoyed the hotel. The room was big enough for our family of five. The breakfast was great. The location made it easy for us to get around and the price was significantly cheaper than hotels near the waterfront which was well worth the trade-off.
June 24, 2014
Rated 5.0 out of 5.0 by LMG5646 Great location near airport
This location is quiet and well located close to restaurants, and the airport. Well appointed and friendly courteous service.
June 24, 2014
Rated 2.0 out of 5.0 by 2nurses Couldn't believe it was the same place!
We travel to South Portland area frequently and this has always been our place of choice to stay. Boy what a surprise this time. Had to change room immediately after arriving due to lack of cleanliness. Next room smelled better but had HUGE cobwebs among other nasties including refrigerator that smelled so bad we didn't use it. Will be looking for another pet friendly.
June 14, 2014
Rated 5.0 out of 5.0 by Kstanzy Staff at front desk very friendly and helpful
The staff go out of there way to be genuine , friendly and helpful. Great stay.
June 8, 2014
Rated 4.0 out of 5.0 by MountainMan ADK Very pleased with my stay
My wife and I were very pleased with our stay. The room was large and comfortable, with a separate sitting area and small kitchen. The area was wooded and pretty quiet. The breakfast area was also large and comfortable, with a good selection of food.
June 8, 2014
Rated 5.0 out of 5.0 by Flamingo the Great Breakfast
Very well stocked
Lots of coffee and cups
2 types of meat
Light on muffins
Lots of table
Clean tables bigger coffee cups
Lighting very good
Temperature of food just right
Temperature of room good
No trash piles
Low noise levels
plenty of trash barrels
June 7, 2014
Rated 2.0 out of 5.0 by NCarter Friendly staff and Good location
This hotel is outdated, however, they are working on updating it currently. Maybe it will be nicer in the near future. The staff is very accommodating. Pool is heated and very nice. No hot tub. They offer bigger than the average cup for coffee in the morning. Located near many stores and restaurants and easily accessible from the highway. Great location.
June 5, 2014
Rated 2.0 out of 5.0 by HIX Guest Stay
Little below average in comparison to other Holiday Inn Express I have stayed in. Overall a comfortable stay. Do not know if it was worth the price paid.
June 4, 2014
Rated 5.0 out of 5.0 by Jacobs Great staff and close to the airport
I stayed here recently and found it to be very accommodating. Nice atmosphere here and a friendly staff. I am a platinum member and was upgraded to a nice, comfortable and quiet room on the end on first floor. The 24 hr. shuttle is the best feature for someone leaving for the airport early in the morning. Breakfast hrs. could be earlier, but that is the case with most Holiday inn properties. Overall a very pleasant stay.
June 3, 2014
Rated 2.0 out of 5.0 by Starbuck 111 updating holel and we got an old room
Room smelled stale of old smoke and the part of the drapes were missing creating a privacy issue and letting the bright early sun in far to early.
June 2, 2014
Rated 5.0 out of 5.0 by CEWheel Large Rooms
More of a suite than your typical 'motel room' with refrigerator and microwave. Also some dinner ware should you need it.
June 2, 2014
Rated 5.0 out of 5.0 by gail9 Friendly and efficient breakfast person.
We loved the location of the Holiday Inn express as we mainly went for shopping.
June 1, 2014
Rated 5.0 out of 5.0 by Grammy Ellie Great service and location
Will surely make this inn my go to place when in Portland, Maine.
Couldn't be more convenient
May 27, 2014
Rated 4.0 out of 5.0 by Thumperblue Nice hotel.
The room was nice, the shuttle was nice to have to bring to Sea Dog brewery, the internet service was not that great in our room could not connect had to use business center.
May 23, 2014