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Rated 4.1 out of 5 by 62 reviewers.
Rated 4.0 out of 5.0 by Breakfast/TV channels Great coming in after a 14 hour shift to a warm breakfast(DInner) option Channel options were great. November 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service My hectic schedule was calmed and de-stressed the moment I arrived at the hotel. The staff treated me like I and my granddaughter were the only guest they had at that moment. They were very considerate and helpful. I began to relax the moment we checked in. The rooms were so nice, it didn't take long to settle in at all. The water provide a wonderful hot shower with great pressure. Overall it was fantastic. November 11, 2014
Rated 5.0 out of 5.0 by Outstanding staff Staff at the Big Spring HI Express are wonderful! Ruby and Cynthia were delightful as always. This location really understands customer service. An outstanding experience on every level. November 1, 2014
Rated 4.0 out of 5.0 by Met our expectations and our needs From the front desk to the cleaning staff, the staff was personable and eager to help. Everything was what I've come to expect from IHG hotels. No surprises - and I like no surprises. October 28, 2014
Rated 5.0 out of 5.0 by Staff We stay at this hotel often due to business and the staff has been very helpful and attentive to our needs. October 14, 2014
Rated 4.0 out of 5.0 by Very helpful front desk I was on a work road trip across Texas. The front desk clerks were very friendly, and understanding as well when I locked my key in my room. The hotel is nice although the neighborhood is pretty rundown but typical for the communities in this part of the state. Didnt experience any safety concerns. Only hitch was I could not get the shower to work so I had to take a bath instead. Not sure what the problem was with the controls. I would stay here again if I ever have to return through. Just be prepared to pay a princely sum since hotels are expensive in the Permian Basin area. October 13, 2014
Rated 4.0 out of 5.0 by Homecoming Enjoyed our stay had a couple cleaning issues when we entered room but each following it was very clean. October 8, 2014
Rated 4.0 out of 5.0 by Clean room and great service I would recommend this hotel. Clean room, comfortable bed, good free internet, TV channel selection was good as well. Bathroom was clean and had plenty of nice clean towels. The staff was very friendly, check in and out went smoothly. October 7, 2014
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