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Rated 4.6 out of 5 by 368 reviewers.
Rated 4.0 out of 5.0 by Positive overall experience The hotel is conveniently located, rooms are clean and up to date, staff was friendly (although the hotel seemed short-staffed the night we stayed), and overall the facility is consistent with most of the other Holiday Inn Express properties I've stayed at. One comment I would offer to the hotel management - it would be in your interests to keep a better eye on what's going on in the pool area. The pool and hot tub can be seen from the Front Desk, yet some older kids who were guests at the hotel threw a ball in and around the pool area for some time while families tried to enjoy the pool. Eventually they hit a glass frame and broke it, and the glass shattered all around the area directly under the rinse shower. The kids who did this just left and didn't bother to report it. Had a couple of us not intervened and told the staff, someone could have been cut very badly from the glass. The staff was highly responsive once they found out, however I think this could be avoided in the future via the implementation of some sort of regular monitoring policy. July 30, 2015
Rated 5.0 out of 5.0 by Family reunion. We were in the area for a family reunion and the hotel location was close to many of the attractions we would visit. We had a wide age range in the group and the hotel worked well for all. The kids enjoyed the pool area and it was nice it stayed open late. The breakfast was hot and a good selection. Our rooms for the group were all on the same floor and close to each other . This worked well for us. Thank you. July 30, 2015
Rated 4.0 out of 5.0 by points Staff did not acknowledge I was a member. they did not offer water or extra points. I signed up for a program that said I would get 3000 points at my next stay and I was told that would happen at check in. When I inquired they seem to know nothing about it. Most reason for being unhappy is not getting the points I was told I would receive or being acknowledged. July 29, 2015
Rated 4.0 out of 5.0 by Good place to stay Had a good experience for extended stay of 30 days. Staff was nice and responsive to my issues which were very few. July 28, 2015
Rated 5.0 out of 5.0 by A Journey Down Memory Lane We stayed 3 days in order to meet up with family camping in Dundee area. They grew up in this area and Lewiston, Michigan. This hotel afforded a great resting place for 90 yr old WW II veteran and spouse. Hotel meets all criteria for comfort and cleanliness and healthy plentiful breakfast. Hotel staff are friendly, knowledgeable, and helpful. Animals were in hotel however well controlled by owners and quiet. Amazing! We definitely would return. Thank you Hotel staff!! July 21, 2015
Rated 3.0 out of 5.0 by Clean room Room was very clean, bed nicely comfortable. Some breakfast items were cold but if you like instant oatmeal or Danish/bagels July 21, 2015
Rated 5.0 out of 5.0 by Perfect Great stay! Hotel was clean and bright; the staff were warm and welcoming. I would definitely recommend this hotel for those looking to relax while they are taking the local shops and events. July 21, 2015
Rated 5.0 out of 5.0 by Great Staff and Comfortable bed We had a great stay here and would recommend this hotel to anyone staying in this area very friendly staff and clean comfortable room July 21, 2015
  • 2015-08-03T12:17:19.556-05:00
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