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Rated 4.6 out of 5 by 458 reviewers.
Rated 5.0 out of 5.0 by great service, very clean, great location. The staff was wonderful, kind, polite and helpful. Breakfast had many choices, hot (pancakes, oatmeal)and cold. Hotel was clean and updated, rooms are spacious. Shuttle to Frankenmuth was comfortable and took all the stress out of driving and parking during Snowfest. Nice pool and hot tub. Warm inviting sitting area w/fireplace. Mattresses were OK, pillows were good. February 4, 2016
Rated 5.0 out of 5.0 by Birch Run Holiday Inn Express Stay We were very pleased with the whole experience and were particularly pleased with the fine breakfast - good quality food and great variety. Also, the pool and hot tub were fabulous. February 4, 2016
Rated 5.0 out of 5.0 by Great Except for the Bed The staff was superb. The room was clean the pool was great but it seemed like there was a sinkhole in the middle of the queen bed we slept in. Otherwise no complaints and we will be back without a doubt. February 3, 2016
Rated 5.0 out of 5.0 by Birthday Getaway The hotel seemed to have an upgrade since we last went. Cleaner and newer. Friendly staff and good location near birch run and frankenmuth. Only one complaint the hot tub is not near hot enough feels like Luke warm bath water. January 28, 2016
Rated 5.0 out of 5.0 by Birthday Getaway My wife and I have stayed at this Holiday Inn several times and have always enjoyed our stay and the breakfast. January 24, 2016
Rated 5.0 out of 5.0 by Great Value Great value for the area. The hot tub and pool were in good shape and clean. The staff was very polite and a pleasure to be around. January 22, 2016
Rated 5.0 out of 5.0 by Great Pool and Hot Tub This hotel has a great pool and hot tub area. If you have kids or just want to relax you will love the large warm pool and hot tub. January 21, 2016
Rated 5.0 out of 5.0 by Friendly Staff Upon checking in, we were greeted with a warm friendly atmosphere by both staff and appearance in the hotel. We only spent one night as we were shopping in Franken muth and Birch Run. On Thursday, December 31st, we went to breakfast and found the lady operating/caring for the breakfast and eating areas to be very attentive to both guests and the foods. Everything was kept filled, warm and fresh. The lady was very friendly and took time to talk with my wife and I about the hotel and the area. She offered tips on places to go and just talked in general about everything. Even though she would leave us to check on the buffet and other guests, she would come back to chat again and made us feel very welcome. I hope she is recognized for the efforts she makes for your guests. January 10, 2016
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