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Rated 4.6 out of 5 by 407 reviewers.
Rated 5.0 out of 5.0 by Will stay again Everything was great. The staff were all friendly, the place was clean and the breakfast was excellent (everything you could think of available.). Great night sleep too (comfy) October 9, 2015
Rated 5.0 out of 5.0 by Clean and comfortable Very clean, comfortable rooms. Price goes up significantly on weekends, but otherwise, great place to stay. October 8, 2015
Rated 4.0 out of 5.0 by friendly staff..quiet hotel Front desk staff was very friendly and helpful. location is great..east access to Frankenmuth and yet quiet and not congested Would like bathroom to be cleaner and smell fresh and clean....was musty smelling. October 6, 2015
Rated 3.0 out of 5.0 by Pets in hotel and lack of internet During the stay, there was little to no internet. Conflicting info from staff. Internet provider was to call me and this did not happen. This is a pet friendly hotel. Web page and staff stated that pet would be restricted to first floor. This was not true. When riding the elevator was confronted by two large dog (Labs I think). My family was not comfortable with being in a closed elevator with these large dogs (Pets were not service animals). Also there was a dog in the breakfast area barking loudly. Staff ignored. Also not a service animal. I shared these comments with onsite management at the time. October 6, 2015
Rated 5.0 out of 5.0 by great service and good food we were there to shop at the Christmas store another couple was with us and had a room with you also. they were very happy with everything also. September 29, 2015
Rated 1.0 out of 5.0 by Not a good Night I booked this room for a weekend event that my company was sponsoring. The rate seemed a little high but it was close to the event. When I checked in another gentleman had just arrived without reservation and was given a rate35% lower than mine. I was shocked. He was not even an IHG member. When I questioned the staff they stated that it was the type of room that I had booked (a Jacuzzi room) I responded that I never book a Jacuzzi room and I had assumed that I was upgraded to it because of my status. The hotel itself in very dated and the carpets were worn. I stayed the one night and moved to a hotel (much nicer and updated) 25 minutes away from the event. I travel to this area 2 to 3 times a month but will not stay in this property again. I am very disappointed to learn that the prices on IHG web site are the higher prices rather the lower ones. I stay in IHG properties more than 200 nights a year but I will now look at other rewards plans for better rates. September 26, 2015
Rated 5.0 out of 5.0 by Great value and great stay We have stayed there previous and will continue to stay there.Breakfast had a variety of food products and area was clean.We never ever had any complaints when we stayed at that Hotel.Price,location,and comfort with no surprises makes your stay happier. September 26, 2015
Rated 5.0 out of 5.0 by Good night sleep Enjoyed the stay. A good place to go. We were able to relax after a day in Frankenmuth September 26, 2015
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