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Rated 4.5 out of 5 by 239 reviewers.
Rated 4.0 out of 5.0 by Convenient We chose to stay at this hotel on our way home from a Canadian vacation.... it was a little more than half way and so very convenient. We walked across the street to a nice restaurant too! November 13, 2014
Rated 5.0 out of 5.0 by Great place to stay Great place to stay if you are shopping in the area. Comfortable beds, clean rooms and great breakfast November 13, 2014
Rated 5.0 out of 5.0 by Great service Had a great time, very close to shopping and food. Easy to get to, right off the highway. November 13, 2014
Rated 5.0 out of 5.0 Excellent Accommodations Loved the selection of soft and firm pillows! The breakfast buffet was a pleasant surprise...included hot and cold selections - very healthy selections as well. November 11, 2014
Rated 5.0 out of 5.0 by Two very good nights We had two very relaxing nights after shopping at Birch Mall and allay in Frankenmuth.Our room was clean and comfortable. The staff was courteous and friendly. We will stay again. November 10, 2014
Rated 4.0 out of 5.0 by Army Corps Great stay other then a little warm in rooms during winter. Stairways and elevator area is extremely hot which caused rooms to be warm. Staff was friendly. Close to all attractions and shopping. November 10, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Hotel stay was an excellent experience. Our room was clean and big with a great TV and your choice of HBO movies. The beds were very comfy and you even have your choice of the hardness of your pillows. Front desk staff were extremely courteous and very helpful. The breakfast provided was beyond my expectations. Would definitely stay here again was exceptional for the price. November 4, 2014
Rated 5.0 out of 5.0 by Clean,comfortable, great food and excellent service We were so delighted with the service ,the quality of the room and breakfast....mmmmm delicious, a great variety.the pool was clean and warm...We will stay here again when we are in the area.....thanks for having us......... November 3, 2014
Rated 5.0 out of 5.0 by Great value Staff was very friendly and accommodating. ideal location. November 2, 2014
Rated 5.0 out of 5.0 Comfortable bed, great pillows, excellent breakfast We found the Holiday Inn Express Birch Run to be extremely comfortable and a very relaxing experience. Comfortable bed, great pillows, and convenient hours for breakfast. Great choice of food at the buffet with a very attentive waitress watching to make sure everyone received fresh and hot food. We did not use the pool but it looked very inviting. Overall we were very pleased with our stay. My husband was ill during our stay and the hotel was busy but we didn't notice any loud noises - we were very comfortable. October 26, 2014
Rated 5.0 out of 5.0 by Traveling through First time staying at this location. The hotel was one of the nicer Holiday Inn Express'. Close to outlet shopping and Frankenmuth. Although the outlets are across the overpass, the only down side is you can't walk over the bridge to get to the outlet location. Only fast food restaurants near hotel, so if you want a full meal you have to travel back to the outlets or Frankenmuth. Nice hot tub, but the pool could be a little warmer. We would consider returning here if we are traveling through. October 26, 2014
Rated 4.0 out of 5.0 by Good Hotel but poor comfort Pillows are terrible and could not arrange them for comfort. The firm pillows are not firm at all. WiFi could not connect to certain apps. I verified this by connecting to other WiFi in the area and all apps worked ok. October 25, 2014
Rated 5.0 out of 5.0 by Great location and wonderful hotel This hotel is very nicely located between the outlet mall and Frankenmuth. It serves a wonderful buffet breakfast and has very pleasant ambience. The room we had was clean, comfortable and nicely decorated. The pool was warm and clean and the whirlpool was just the right temperature for relaxing. October 24, 2014
Rated 5.0 out of 5.0 by Weekend Oct 17-19, 2014 This was a girlfriend shopping weekend. The hotel room was clean and roomy. A little concerned about evening noise since the room was near the elevator, to our surprise it was so quiet all weekend and the hotel was packed. Had a nice selection of fresh fruit and breakfast items. The staff was pleasant and nice. I would stay at this location again. October 23, 2014
Rated 5.0 out of 5.0 by Very clean rooms, comfortable bed, and excellent breakfast Overall experience was exceptional. Rooms were very clean and the beds were very comfortable. Very impressed with the breakfast. Staff was very friendly. I will definitely recommend this hotel to anyone I know traveling to Birch Run / Frankenmuth. October 23, 2014
Rated 5.0 out of 5.0 by Convenient Close to downtown and about half the price of the one downtown Frankenmuth. October 23, 2014
Rated 5.0 out of 5.0 by Great place to stay and play! We enjoyed out short stay at the HIE in Birch Run, Michigan. Our service was top notched and the facility was well maintained. Our room was very clean and comfortable. We made at good decision to stay at the HIE. Thanks!! October 21, 2014
Rated 5.0 out of 5.0 by nice clean room we were satisfied with our room and breakfast, and have no complaints October 21, 2014
Rated 5.0 out of 5.0 by Good Value Nice clean rooms and comfortable beds. Our room was cleaned after the first night and the staff did a great job. October 21, 2014
Rated 4.0 out of 5.0 by great location great location for outlet shopping. rooms could be up dated but nice place October 20, 2014
Rated 5.0 out of 5.0 by all the amenities ofered overall excellent place to staystaff is very helpful.room was clean they accomadated our reguests without any negativity. October 16, 2014
Rated 5.0 out of 5.0 by Great Birch Run/Frankenmuth stay Close to both places, good value (especially compared to Frankenmuth) , and a newer facility allows for a great stay. October 15, 2014
Rated 5.0 out of 5.0 by Appreciated room and service We greatly appreciated that we were given a room that accomodated the needs of my elderly mother and her wheelchair. Roomy bathroom, first floor and close to the lobby. October 14, 2014
Rated 5.0 out of 5.0 by Girls weekend away Travelled to Birch Run/Frankenmuth to do some shopping and get away with a girlfriend. Our experience at the Holiday Inn was excellent. The rooms were clean and comfortable, they offered an extensive hot breakfast with different choices on the second morning and the staff went above and beyond. Thanks so much for a great weekend away. October 9, 2014
Rated 5.0 out of 5.0 by Very clean Hotel The hotel was very clean. Staff is very friendly. An older hotel but kept very nice. Very close to Outlet Mall and only a few minutes to Frankenmuth. Definitely would stay here again. October 8, 2014
Rated 3.0 out of 5.0 by could do better The bath room tape leaked all the time we were there, bed side lamp has a broken switch, We lost a watch behind the bed side table and had to remove it to retrieve our watch. the floor and wall was not clean and has not been clean for a long time. October 7, 2014
Rated 5.0 out of 5.0 by breakfast buffet We stayed 3 nights at the hotel. The breakfast buffet was the same every morning. I have stayed in Holiday Inn Express hotels before where the egg style changed and daily alternate sausage/ bacon. All 3 days scrambled eggs and sausage were on the buffet. On the third day we went out to a local restaurant for breakfast for a change.The quality of food was fine... just repetitive. October 5, 2014
Rated 5.0 out of 5.0 by Great Service Very friendly staff!!!! Always had a smile. Bed was the most comfortable that I have ever slept on at a hotel!!Would have liked to take it home, LOL. October 4, 2014
Rated 5.0 out of 5.0 by Clean and Friendly The facility was clean and inviting. The staff was very helpful and responded immediately when we had a problem with the television, the staff responded right away. It was close to attractions in the area and would recommend it to others. October 4, 2014
Rated 5.0 out of 5.0 by great stay staff were very friendly close to highway and close to shopping at outlet mall October 3, 2014
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