Rated 2.0 out of 5.0 by Realturfsolutions1 Under staffed
The front desk clerk was running like a chicken with his head cut off, cleaning rooms, front desk, etc. This hotel has very little parking, and we where told to park at another companies parking lot at our own risk of being towed.. The room was nasty, and due to the poor front desk clerk being over worked and covered up, we cleaned it our selves and took the dirty towels down and got clean ones, as well as the trash, we got clean sheets , and soap as well.. When we left the new front desk clerk didn't seem to care at all, and simply said well we are under staffed and thanks for cleaning the room, but in a way that was in no way a real thank you
June 14, 2013
Rated 5.0 out of 5.0 by bend442 Staff was great
Room was great. Staff was very helpful, especially Trent.
June 13, 2013
Rated 5.0 out of 5.0 by 70Chevy Everything was wonderful!
All your staff were very nice and helpful. Answered any questions we had.
June 11, 2013
Rated 5.0 out of 5.0 by ReeV54 Never needed to ask for anything
I came to Birmingham to visit my daughter. Hotel about a mile from my daughter's apartment complex. Very convenient to shopping, restaurants, everything you could possibly need or want. Loved the room. Housekeeping very efficient, never had to ask for anything. Front desk staff very courteous. Breakfast delicious.
May 28, 2013
Rated 4.0 out of 5.0 by Weems Great stay in Birmingham
The location was comfortable, there was a strong chlorine smell on the third floor. Beyond that experience, it was great! The staff was fun and friendly....
May 28, 2013
Rated 5.0 out of 5.0 by AJ1961 Keep coming back
I have stayed at this HIE several times and although it is further to drive to and from work I continue to stay there because of the great staff, and proximity to numerous restaurants, bars, etc. Location is excellent. Rooms are all well kept. Cleaning staff is very helpful if you ask for assistance. The staff including Tiffany, Denise, and Trent are all very helpful and friendly.
May 27, 2013
Rated 5.0 out of 5.0 by Crseth Great Service
Very nice stay! The girl at the counter was very nice and helpful.
May 17, 2013
Rated 5.0 out of 5.0 by jack513 Excellent
Overall a excellent place to spend a night, when traveling !!!
May 13, 2013