Rated 4.4 out of 5 by 262
Rated 4.0 out of 5.0 by Curls DE NICE HOTEL WITH A GREAT STAFF
I was very satisfied my with stay at the hotel. The staff addressed situations professionally and made our company feel like we were home.
November 24, 2015
Rated 5.0 out of 5.0 by Big JN Great staff
The attentiveness of the staff was great. They were kind and had good eye contact and displayed great customer service. The room, lobby and surrounding area was very clean! Having the refrigerator , small sink and microwave was perfect! The staff was so great that we felt completed to write up our observations on in-house questionnaires.
November 11, 2015
Rated 4.0 out of 5.0 by Pence Nice stay
Had no issues with check in, meeting room or guest room. Very comfortable
November 10, 2015
Rated 5.0 out of 5.0 by Pasco23 Microwave and frig in the room
Along with the king size bed I had, it was a pleasure to have a microwave and frig in the room. That was an unexpected addition. The hotel is back away from the heavy traffic, which is a good thing, but that location makes it a little difficult to find for an out-of-town person.
November 5, 2015
Rated 3.0 out of 5.0 by PowerT2015 nice room, weird experience, incorrect bill
I am an IHG Club member and have stayed at a lot of Holiday Inn Express Hotels. I had something happen here that I've never experienced. In the middle of taking a shower the water went totally cold. I waited for warm water to return. After a minute or two I turned it off. Reported it to the desk and she told me I would not be charged full price for my room (which was one of two that me and my party were using). When my Amex bill arrived I was charged the full price.
Other than that the room was clean and comfortable, although the noise from water use from other rooms was quite loud. Good number of electrical outlets for charging, good wifi and good breakfast.
November 2, 2015
Rated 5.0 out of 5.0 by muchfuntravelin Excellent hotel
We were there for 5 nights and given a spacious suite with a comfortable bed.There were plenty of restaurant choices close by. Most nights we came in to freshly made, warm cookies. Staff members we encountered were friendly. Breakfast was the typical HIE, but fresh whole fruit each morning...even though crowded when we were there, the breakfast was refilled quickly. Our last night night arrived back at hotel after a long day working and found our room unmade. Called desk to have Shane sincerely apologize, and come up himself with fresh towels and the works...even changed our sheets/made bed as well as gave us a credit for the night. We would highly recommend this hotel and plan on staying here again on our return to Birmingham.
October 30, 2015
Rated 5.0 out of 5.0 by China Phil everything was great
October 29, 2015
Rated 5.0 out of 5.0 by mem44 Great service
Called to request some specifics re: room and all were accommodated
October 29, 2015