Rated 4.4 out of 5 by 218
Rated 3.0 out of 5.0 by Jo34 Room Not Cleaned
Lobby of hotel beautiful. Decent breakfast. Staff was friendly. However, our room was dirty, the carpet in our hallway was littered with trash, and getting off the elevator on our floor there was a terrible smell. Hotel has potential; lax housekeeping bringing down hotel.
July 23, 2015
Rated 5.0 out of 5.0 by AGA3012 A jem in Birmingham
Clean, fresh, and quiet hotel near 280 shopping. Great service, quiet room, and unexpectedly good food for breakfast. Overall excellent experience for a GREAT price. Give it a try!
July 21, 2015
Rated 5.0 out of 5.0 by George954 Good stay
Friendly staff. AC was a bit loud. TV seemed dark.
July 20, 2015
Rated 5.0 out of 5.0 by MaryTraveler22 Holiday Inn Express
Nice to be able to book on my phone on the fly and be ready to check in when we arrived
July 13, 2015
Rated 5.0 out of 5.0 by Bama grad Clean Room and Friendly Staff
I have always been impressed with the friendliness of the staff here. The room is a nice size and clean and comfortable
July 11, 2015
Rated 5.0 out of 5.0 by MB72 Wonderful friendly and helpful staff
We were welcomed, assisted in choosing places to eat and things to see. We felt the folks at the desk took a personal interest in seeing that our stay was pleasant.
July 11, 2015
Rated 3.0 out of 5.0 by Gulfgirl Mixed review
The staff was nice, the breakfast good, the common areas clean and attractive but the guest room was badly in need of updating and maintenance.
There is no traffic light at the intersection of the small road to the hotel and the very busy Highway 280 so it was impossible to take a left onto 280 from the hotel. It was also hard to get into the hotel when coming the opposite direction on 280 and having to turn across traffic into the hotel. Not the hotel's fault, of course, but it was problematic. I visit Birmingham about once a month to visit family and have had far better luck in the Colonnade area; however, I tried this Holiday Inn because it had an indoor pool and also because I am in their rewards club. I used to stay once a month in a HI Express in Jacksonville, Fl when my daughter lived there and it was a wonderful hotel. I was disappointed in this particular Birmingham accommodation.
July 3, 2015