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Rated 4.5 out of 5 by 141 reviewers.
Rated 2.0 out of 5.0 by Bed not fit for purpose The bed was so bad - sloped in the middle and more like a water bed than a divan. I ended up sleeping on the sofa under a towel. Not what I expected when I booked and paid for a night away. Breakfast a bit sparse. 2 tea bags and 2 sugars - so hope you don't have a sweet tooth. Shame no hot chocolate in the room too. overall very disappointed February 24, 2014
Rated 5.0 out of 5.0 by excellent customer service Excellent staff. Very helpful bed was a bit uncomfortable but probably just a bit softer than we are used to. Would recommend though!! February 22, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff I like this hotel a lot for when I am on business in the area. It is always perfectly clean and comfortable with really excellent staff. The rooms are good and the air conditioning works very well (important for me). The breakfast is good with a wide range of choices. February 18, 2014
Rated 5.0 out of 5.0 by Great staff Pleasant and welcoming always able to relax at this hotel February 9, 2014
Rated 4.0 out of 5.0 by Maintaining high standards Once again, this hotel lives up to the high standard set by IHG. Pleasant staff, comfortable, clean rooms and easy breakfast. Only down point - possibly a little bit of bacon instead of the sausages. I am not a sausage lover, so find the cooked breakfast items a little restricting. All-in-all a good visit. February 8, 2014
Rated 5.0 out of 5.0 by The Staff make this hotel I use this hotel very often. The staff are always helpful and welcoming. I forgot my phone charger this week, asked if I could borrow one, in 10 minutes of asking, one was brought to my room. Brilliant ! February 7, 2014
Rated 4.0 out of 5.0 by One night stay at this hotel. A very pleasant stay, well looked after by the staff at all times. The room was clean, comfortable and pleasantly warm when we arrived, breakfast was plentiful with good choice. We would certainly recommend this hotel. February 5, 2014
Rated 4.0 out of 5.0 by Friendly Staff and good value Hotel The fact that I have stayed at the hotel on a regular basis for the past year says it all really! Convenient location with good links to the Motorway network make it a good choice when staying in the West Midlands. Rooms are comfortable and the Staff are friendly even at 6:00am! A good choice for the Business traveller. January 14, 2014
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