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Rated 4.5 out of 5 by 238 reviewers.
Rated 4.0 out of 5.0 by Give Simon A Promotion And A Pay Rise! Quick overnight stay for a meeting in the morning. The place was busy enough, yet we received a very attentive service from Simon on the front desk. The man is a true asset to this hotel. Nothing wrong with the room and quiet enough even on the ground floor after we had asked for a room not facing the main road (Thank you Simon!). Breakfast par for the course, but then it's not a CP. This was our second stay here and we would not hesitate to return. November 18, 2014
Rated 4.0 out of 5.0 by GOOD COMFORTABLE HOTEL GOOD COMFORTABLE ROOM AT REASONABLE COST BUT HAD TO LEAVE EARLY BECAUSE OF ILLNESS SO DID NOT SAMPLE BAR OR BREAKFAST STAFF VERY FREINDLY AND ATTENTIVE TO OUR NEEDS OVERALL GOOD IMPRESSION BUS STOP JUST OUTSIDE HOTEL SO CAN LEAVE THE CAR AT HOTEL AND TRAVEL INTO BIRMINGHAM VERY EASILY AND NOT HAVE TO WORRY ABOUT PARKING IN THE CITY November 18, 2014
Rated 5.0 out of 5.0 by Good Location Friendly staff, good location. Convenient for West Midlands towns November 17, 2014
Rated 5.0 out of 5.0 by Great Stay Did whatI expected (and a bit more). Welcoming staff - Free glass of wine whilst they got the sofa bed prepared - The feel of a more expensive otel for he price - Good job !! November 13, 2014
Rated 5.0 out of 5.0 by usual high standard a very pleasant stay. I encountered no issues at all November 12, 2014
Rated 4.0 out of 5.0 by service was good as usual the room was comfortable as to be expected and the bed reasonable for a good night sleep, but my daughter was not very comfortable as the bed settee was very lumpy. November 11, 2014
Rated 5.0 out of 5.0 by Overall experience Please see review posted during survey. The hotel is excellent and they were very kind and welcoming to me when I first arrived after the most horrendous experience in another hotel. I turned up quite distressed after staying in a hotel up the road after a sleepless night because I didn't feel safe. The head housekeeper took me into reception and they were all very kind and found me a room for the next 3 nights and even offered me a free breakfast there and then. I would not stay anywhere else now and I am usually a guest 1-2 times a month on business for 1-2 nights. November 10, 2014
Rated 3.0 out of 5.0 by Quick getaway As always Holiday Inn did not fail to impress with the cleanliness. I went for a short last minute get away with my partner I found the room to be more modern then some other Holiday Inn's. Location is great you have plenty of options to dine out and things to do all very local. The thing that let this stay down for me was the staff, I did not feel as welcome as I have done before when staying in other Holiday Inn's I felt looked down on due to this I would think twice before revisiting again. November 8, 2014
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