Rated 4.0 out of 5.0 by DOTEAW Excellent service,clean and comfortable rooms.
We could not fault the service received - very helpful staff. The room was clean and comfortable and breakfast was good. Will definitely stay here again.
April 8, 2013
Rated 5.0 out of 5.0 by scarboroughrod An excellent stay
The whole experience was excellent and the price was very reasonable indeed.
April 5, 2013
Rated 4.0 out of 5.0 by Njuku Honest staff
We stay at this hotel a lot when visiting family in Birmingham but our last visit stood out because I forgot our iPad in the room on checkout. I realised this about an hour later and rang the reception who told me to give them 10 minutes to check with housekeeping but my husband was already driving back there. About 15 mins later they rang back saying they'd found it and handed it over to my husband. It was such a relief and I really appreciated the good service around reuniting me with the iPad! Thanks a lot housekeeping and the receptionist on duty on the morning of Sat April 1st 2013.
April 4, 2013
Rated 3.0 out of 5.0 by PAAS123 Cold Showers & Not much Breakfast
On one of the coldest winter mornings of 2013, got up early only to find no hot water for a shower. On check out a lady complained about this before I could mention it. We were told this was because everyone must be showering, and it would be OK in 15 minuets! Now I was in the shower at 6.00am, I don't think everyone else was!!
Anyway, to breakfast, well it was as though a plague of locust had been through the place, and there no signs of more food coming, this was all at 7.00am. Not much for those coming after!!!
March 28, 2013
Rated 5.0 out of 5.0 by Sue99 A pleasant evening meal, a good night''s sleep and a decent breakfast
I stay regularly at this hotel when working nearby and I am a very satisfied customer. Rooms are comfortable and quiet. A real bonus for a light sleeper is the fact that your bathroom extractor fans do not make a noise - unlike in some other chains. The heating system is efficient and easy to control and the card that you put in to maintain the temperature when you are out of the room is a good idea. I look forward to my next stay.
March 23, 2013
Rated 5.0 out of 5.0 by DERRIN43 EXCELLENT
THANK FOR AN ENJOYABLE STAY WILL DEFINITELY STAY AGAIN ROOMS VERY COMFY AND CLEAN MANY THANKS TO THE STAFF
March 22, 2013
Rated 5.0 out of 5.0 by PG12345 Quality night stay
Stayed in the Holiday Inn Oldbury quite few times with my family and I am happy at every occasion. Good service and quality rooms. Got more value for my money each time.
Keep up the good work.
March 16, 2013
Rated 5.0 out of 5.0 by Tatsumaru Great stay
I have stayed at this hotel many times before and as usual top class.
March 8, 2013
Rated 5.0 out of 5.0 by samhd Great service, superb hotel
Recently stayed for 2 weeks. The staff were very friendly and the service was great. Great food and very comfortable room. Would highly recommend !!
March 1, 2013
Rated 4.0 out of 5.0 by SunderlandFan Comfortable and Served a Purpose
We required a hotel to stay the night within easy travelling distance of West Bromwich Albion - this hotel suited these requirements.
The hotel was clean, good value and just what we required.
The only negatives were to do with an old fashioned TV in the room which wasn't widescreen (part of the picture was missing from the edges) and the lack of a restaurant for a wide selection evening meal. However this was not really a problem as we walked a 100yds to the neighbouring pub / family restaurant.
We would recommend this hotel as a convenient place to stay if visiting the local area.
February 28, 2013
Rated 3.0 out of 5.0 by Danny26761 Poor Breakfast
Poor choice of breakfast compared to other HI Express I have stayed at, don't know if they just didnt replen!
February 25, 2013
Rated 4.0 out of 5.0 by Philly49 Value for money
Stayed three nights over a weekend in February. Found the hotel to be practical and sensible with facilities that worked and were used.
Good choice at breakfast but did not try the limited weekend food.
The basic comforts such as heating, hot water, cleanliness and normal service were excellent for a short working stay.
Downside, we thought the bar expensive and charges for wifi unusual these days. But there is a pub alongside.
Altogether this is a good/excellent working break hotel providing just the right level of services to keep cost down . We would book again the next time we visit the area.
February 24, 2013
Rated 5.0 out of 5.0 by bell3 Comfortable bed, good location
Nice hotel, good location. Check in was very fast and easily done. Breakfast was good. Room was comfortable, bit small but ok for a single night.
February 14, 2013
Rated 5.0 out of 5.0 by Bazcornwall parking
the Staff and service were Excellent
the room was warm and comfortable and Clean
the only problem wit this hotel even with the vast amount of parking speces i was unable to get a parking space
something to do with the workers in the other officees nearby i was told
February 11, 2013
Rated 5.0 out of 5.0 by Squire Personal Service
My work colleague is Gluten intolerant and your staff went more than the extra mile to ensure that her meals met with this condition. They even went to the local supermarket to get her product for the evening meal and her breakfast. We have never experienced such service, so top marks to your staff.
January 31, 2013
Rated 5.0 out of 5.0 by sandrah Excellent value for money
Myself, daughter and grandaughter stayed here for 1 night when visiting family. We have stayed here on several occasions and have never been disappointed. The staff are really friendly and the room was spotless. We had a family room and the sofa bed was double size and really comfortable. Plenty of clean towels in the room and everything worked including the shower. The breakfast was average but considering it:s included in the price I certainly would not complain. We have stayed at the Holiday Inn Express in Cardiff Bay it was double the price and not a patch on this one. We will certainly be staying at the Oldbury Inn again in the future.
January 26, 2013
Rated 5.0 out of 5.0 by Bruce1961 Great location Friendly staff
Staff very accomadating, great locatiion - staff happy to help with bus routes . nice breakfast - although the bacon was missing (twice) which is a highlight of my breakfast !!! will see you again soon ....
January 7, 2013
Rated 5.0 out of 5.0 by sidders Great hotel,deffo go back again soon!!!
We stayed in this hotel for only one night while doing some shopping in the sales so just booked it last minute but was very surprized when we got to the hotel,the staff were very pleasant and helpful,the room was spotless and the breakfast had a very good choice.If we are ever in the area again we will look forward to stopping there again.
January 4, 2013
Rated 5.0 out of 5.0 by andy1961 holiday inn stay
we stayed at the holiday inn in oldbury, and this was our very first time a t a holiday inn and we were very impressed. there was nothing we had to moan about, except my younger daughter moaned about not having any drinking chocolate in the room.
But other wise it was a all round great experience, and yes i would stay again and recommend anyone else.
December 15, 2012
Rated 5.0 out of 5.0 by Donna12 Great stay would recommend
This hotel were great in accommodating our needs, staff friendly and obliging. Thank you very much for such a pleasant overnight stay. W'll more than likely be back!
December 14, 2012
Rated 5.0 out of 5.0 by holiday100 Fantastic stay!!!!!!!!!!!!!!!!!!!!!!!!!
For several years now I've stayed at the Oldbury Birmingham Holiday Inn (M5 jct2) Every single stay has been amazing! The staff couldn't be kinder more helpful and so friendly! The Manager James is so nice and I feel as if they are family to me now after all the visits there! This year I have stayed there several times as I have a close relative in Kidderminster who is terminally ill and I like to get down to see him and his wife, my cousin to support them through these trying worrying times. I look on line for the dates I desire but usually then ring straight through to the hotel and book my stay. I have a particular 'back' room that is quiet and away from the lift where late night fellow guests can sometimes be noisy arriving back. I'm 'always' telling family and friends of what good value the Holiday Inns are and particular this one at Oldbury. I always give it top marks for 'EVERYTHING' The food is excellent, nicely presented, plentyful and hot! The variety is also excellent! In all NO WHERE ELSE IS AS GOOD AS THE OLDBURY HOLIDAY INN!!!!!!!!!!!!!!!!!!!! A big thank you to all the staff for making my stays so comfortable and enjoyable! I also, being a disabled driver appreciate the disabled bays at this hotel and usually manage to park near to the entrance which helps me a great deal!
December 8, 2012
Rated 4.0 out of 5.0 by Jonny28 Small Televisions
The televisions in the room were old portables, this didnt really leave me inclined to buy any films as they wouldnt be great to watch. i suggest you buy some new flatscreens to ensure that the viewing experience would be better and then maybe more people would buy films from your service.
November 22, 2012
Rated 4.0 out of 5.0 by Debs12 Good customer service
I stay at least once a month at the Holiday Inn Express Oldbury and each time the staff are very courteous and welcoming. Room is clean and comfortable. Enjoyable stay.
November 21, 2012
Rated 5.0 out of 5.0 by colinbee Warm welcome but sagging bed
Very warm welcome with a very pleasant room. Design of en suite shower room is simple but also innovative allowing the toilet to be separated from or integrated with other facilities.
Sadly the bed dipped badly in the middle.
November 18, 2012
Rated 5.0 out of 5.0 by pbgv2 Fantastic
As usual, Holiday Inn Express proved to be an excellent choice for comfort and convenience. Staff couldnt have been more friendly and my dogs seemed to enjoy the experience too!
November 5, 2012
Rated 3.0 out of 5.0 by HappyFamily Value for money when on offer
Verdicts: Situated at convenience location close to M5 J2, lots of car parking spaces, clean & tidy bedroom. hair dryer, kettle, tv (old shape tv) in room, good breakfast arrangement,
Sofa bed was poor in most bedrooms. some bedrooms' mattress getting very old & can feel the spring when sleeping.
November 4, 2012
Rated 5.0 out of 5.0 by Sophiegracex Good hotel
Booked last minute a double room which we got, was two single beds pushed together which wasn't so great but better than two singles separate! Staff were very friendly and helpful, breakfast was nice. Went to the NEC and wasn't that far away. Great value for money.
November 3, 2012
Rated 4.0 out of 5.0 A good value hotel for an overnight stop
Stayed for one night with my young daughter and was very pleased with the hotel. It was exceptional value, clean, well maintained with a good buffet breakfast provided. We didn't use the hotel restaurant on the evening we stayed as we wanted to eat a little earlier, but there is a good value pub/restaurant just next door. The only slight complaint that I had was that we had quite a lot of noise from the room upstairs ( sounded like kids jumping & running around ) but it did quieten down after 9pm. Very friendly staff, and it felt safe and secure. Would use again
November 3, 2012
Rated 5.0 out of 5.0 by supertrooper great hotel
my wife and i have stayed here several times and have never had any reasons to complain. the staff are 1st class, nothing is too much trouble. the rooms are always spotless as is the rest of the hotel. there is an excellent breakfast with plenty of choices.i would reccomend this hotel every time.
November 3, 2012
Rated 5.0 out of 5.0 by sandy54 great staff
great staff very friendly, room very comfortable & clean, only problem we felt was that the breakfast room is not large enough it was very busy both mornings & had difficulty getting a seat came down twice to look on the second day both times very busy people waiting for seats! apart from that very enjoyable stay!
November 3, 2012