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Rated 4.5 out of 5 by 456 reviewers.
Rated 5.0 out of 5.0 by A good stay as always.... No complaints, staff are always friendly and welcoming. And it is nice to see the same people there as on previous visits - staff retention says a lot about an establishment. Thanks to the team.... Will see you all again soon... October 3, 2015
Rated 4.0 out of 5.0 by Preis-/Leistungsverhältnis gut Auch hier gilt: Wer schon einmal in einem Holiday Inn Express Hotel war, wird alles so wiederfinden, wie er es gewohnt ist. In dem neben dem Hotel befindlichen Fayre & Square-Family Pub-Restaurant "One & Two Halves" kann man sehr preisgüstig essen. "Meal Deals" beachten! Das Hotel ist - da an der Autobahnausfahrt M5, Jct 2 gelegen - mit dem Auto bequem erreichbar. Über die A4034 fährt man in 5 Minuten mit dem Auto zur Train Station "Sandwell & Dudley" mit einem kostenlosen Park & Ride - Parkplatz. Von dort erreicht man in kurzer Zeit (7 bis 10 Min.) das Stadtzentrum von Birmingham oder Städte wie Wolverhampton und Coventry. October 2, 2015
Rated 5.0 out of 5.0 by U.S.A. Customer Service in the U.K. 3rd time we have stayed here and as previous the Service level completely excellent. Reception swift and friendly as was check out. free breakfast with choice of cooked or continental and bonus of Gluten free alternatives. Staff in Breakfast room really good and so nice to see that customers with special needs ( Gluten free diet and Blind person) catered for with care and attention. Other hotels in area could benefit from visiting here to see how it should be done. Free Wi-Fi a welcome additional facility for I.H.G. Reward club members. October 1, 2015
Rated 5.0 out of 5.0 by Excellent service Just used this hotel as a convenient stopover so didn't stretch their resources, but despite being very busy, the staff were efficient, polite September 29, 2015
Rated 5.0 out of 5.0 by awesome towels the best hotel towels I have ever experienced in any hotel September 25, 2015
Rated 4.0 out of 5.0 by Offers what it says on the tin Rooms were clean and well serviced, Staff were very corteous and efficient. Exactly what we needed after a long journey and close enough to drive into Birmingham the next morning September 23, 2015
Rated 5.0 out of 5.0 by Friendly Staff and Excellent Value for Money We had a lovely stay, hotel is spotless, room was quiet and comfortable, self-serve breakfast was excellent and staff were friendly and helpful. Would recommend without hesitation. September 22, 2015
Rated 3.0 out of 5.0 by Good location Hotel was in a good location. Bedrooms at front of hotel were very noisy, hotel needs better double glazing. Food was a bit baked up - Lasagne one night and Breaded Fish the second night. However, the lady at reception was very understanding and refunded my food bill on the first night. September 21, 2015
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