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Rated 4.5 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 by Excellent Excellent stay. Room clean and comfortable. Staff very helpful. Would recommend. October 28, 2014
Rated 5.0 out of 5.0 by Average stay breakfast had not enough choice for vegiterians, otherwise it was ok. October 23, 2014
Rated 4.0 out of 5.0 by Would stay again!! Great place to stay for a nearby conference. Costs were at an affordable price. Breakfast - filling with good variety October 18, 2014
Rated 5.0 out of 5.0 by Second visit Fantastic accommodation and very handy off junction 2 of the M5 motorway. The hotel is very clean and the staff are very pleasant and helpful. A bit of bacon with the cooked breakfast would be lovely and a larger family room would also be advantageous. October 18, 2014
Rated 4.0 out of 5.0 by Comfortable and convenient Stopped here en route to the south west of England. Good access to motorway and local amenities. Superstore close by for fuel at much less than motorway prices. No evening meal when we arrived (it was a weekend), but directed to neighbouring establishment with good selection and value. Comfortable room, although a bit tight for family with sofa bed extended. October 16, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable Room was very clean and comfortable. The staff were very friendly and helpful. October 15, 2014
Rated 5.0 out of 5.0 Holiday Inn Express Oldbur M5, Jct.2 The hotel is very nicely decorated and has a very relaxing fell about it. Staff were very friendly and I could not pick a fault with the food. I had a very comfortable and relaxing stay and I would recommend to anyone on business. October 13, 2014
Rated 4.0 out of 5.0 by good service the checkin/out staff were efficiengt, friendly and professional October 13, 2014
Rated 5.0 out of 5.0 by Good location and excellent staff During a recent visit to the UK we had to travel up to Oldbury for a funeral. The Holiday Inn was an excellent choice. The staff were the main reason we had such a good stay, they were so willing and helpful. The room seemed rather small when used with twin beds and there was only one desk chair which wasn't super comfortable. The beds, however, were really comfortable with a choice of pillow. There was only one electrical outlet so would suggest taking a power strip. The bathroom was quite small and only had a shower which was ideal for us. The layout was a little strange with the toilet being located right behind the door. The breakfast was repetitive having sausage/scrambled eggs(which weren't very good) and baked beans both mornings but it was included in the price so for that reason adequate. October 10, 2014
Rated 5.0 out of 5.0 by Great for Motorway Hub. Great staff, who were very helpful. Clean Room,Bed and Shower. October 7, 2014
Rated 5.0 out of 5.0 by great service First impression of the hotel was very good.Parking is excellent for disabled guests. Booking in was a breeze and staff were very pleasant.Room was very good and disabled facilities also..Very quiet at night. Restaurant was warm and welcoming as was the young bar man. Food was very good and prompt. Breakfast was first rate. Extremely impressed with the set up as it was first time we had stayed. October 4, 2014
Rated 5.0 out of 5.0 by Clean and comfortable We stayed one night on our way to the south of England. The room and breakfast area were clean and bright, the staff were courteous and friendly. A good start to our holiday! October 4, 2014
Rated 5.0 out of 5.0 by great service excellet breakfast. enjoyable stay. good secure car parking Enjoyed our stay in excellent facility. only one slight problem, some of the guest arriving late were very noisy in the entrance to the rooms. Not the fault of the staff but the lack of consideration from arriving guest. Signage to this effect may help solve the problem. October 2, 2014
Rated 4.0 out of 5.0 by Absolute bargain for family stays Great location, friendly staff. When booked in advance, and a competitive rate secured, its a bargain for a family stay. September 29, 2014
Rated 4.0 out of 5.0 by Excellent value for money We chose this hotel for it's location, but found the hotel with good parking facilities, a friendly welcome and good facilities in the hotel. A definite re-visit when we go back to Birmingham. September 25, 2014
Rated 5.0 out of 5.0 by attentive staff felt welcome at check in and during my stay staff were very attentive and curtious September 22, 2014
Rated 5.0 out of 5.0 by nice place enjoyed my stay, no problems, would use again if in the area. September 18, 2014
Rated 5.0 out of 5.0 by excellent staff The staff at this hotel are the best I have experienced and I have plenty of experience! Nothing is too much trouble, they always have a smile and are knowledgeable about their hotel and others in the group. Amy is my 'go to' person - what a star. September 16, 2014
Rated 3.0 out of 5.0 by Poor breakfast experience Long wait for breakfast, no bacon, scrambled eggs and forks kept running out. The only socket in the room was out of reach of mirror and bedside cabinet. Air conditioning unit kept being switched on by staff making the room cold, so had to turn it off. Pillows could be improved. September 15, 2014
Rated 5.0 out of 5.0 by One night in Oldbury Arrived, tired and irritable, via the the UK combined car park system or Motorways, as they are often known ! Made welcome by staff who calmed and cosseted then forwarded to SLEEP in a comfortable bed. September 13, 2014
Rated 5.0 out of 5.0 by Friendly and welcoming hotel We stayed in this hotel using loyalty points as it was very good value . We used the hotel for an overnight stay on our journey to North Wales from Kent as it was well located. The room was clean and in good condition. The bed was fine for the night but upgrading the mattress would have made it prefect as our one was a little on the flimsy side. Breakfast was good quality and the addition of some hot items to the usual 'buffet' selection in all these hotels is a nice extra. The self service and restaurant areas were spotlessly clean. Although this was the usual 'tried and trusted ' Holiday Inn Express formula, our stay was really made by the staff who were very friendly and helpful. We have stayed in many of these hotels and this was one of the best., We would certainly use it again when next in the area and in fact did on our way back at the end of our holiday. September 13, 2014
Rated 5.0 out of 5.0 Great Weekend Break We chose this hotel as it was convenient for a creation Conference we were attending in West Bromwich. It proved to be an excellent choice of venue and we highly recommend it. The only minor let down was the slow breakfast service which did not keep up with the number of guests at the hotel one morning. September 11, 2014
Rated 5.0 out of 5.0 by Great hotel Really nice hotel, well located for where we wanted to go, friendly staff and clean throughout September 11, 2014
Rated 4.0 out of 5.0 Great staff As always, staff very friendly and cheerful. Breakfast is borning for non-full English eaters. Could have better variety of fruit / mixed berries. Bed was made up with single sheet on double bed whihc was irritating and meant matress was exposed and sheet wrinkly. Not the end of the world so reported only on check out to which i received an apology from the very professional, helpful and customer focussed male receptionist. That said, still had fantastic night's sleep! September 8, 2014
Rated 4.0 out of 5.0 by a cold weekend We have stayed a number of times at this same address but this stay was spoiled by the cold temperature of the bedroom as well as the noise of machinery switching on and off all night. We have been put off booking our next stay in Birmingham as we have made a habit of doing previously September 5, 2014
Rated 5.0 out of 5.0 by Excellent service, quality and value Excellent value for money, clean well furnished accommodation, helpful and thoughtful staff, convenient location for the midlands. September 4, 2014
Rated 4.0 out of 5.0 by Comfy Bed I don't always get on with the beds or pillows at hotels. Not the case at Oldbury Holiday Inn Express. Always get a good night of sleep. Love the pillows. September 1, 2014
Rated 4.0 out of 5.0 by Another good experience of the IHG brand! Hotel upholds to the IHG brand name and it was as I expected. Great service for the 'Express' brand. Room is the standard IHG - clean, decent sized bedrooms, clean toilets, and a good shower. I requested extra pillows/duvets etc and this was brought up with a minute or so, which was brilliant. Breakfast was good with lots of top-ups and despite it being the bank holiday weekend (thus very busy) there was still plent of food left even though I went to breakfast very late. Overall - great stay! September 1, 2014
Rated 5.0 out of 5.0 Great choice for breakfast,clean,comfortable double bed. Great all round except for the sofa bed my son found it very uncomfortable as you could feel the springs August 29, 2014
Rated 4.0 out of 5.0 by Comfortable stay Fire alarm went of, but was soon stopped, noise leves a lot higher this time late at night. August 28, 2014
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