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Rated 4.5 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by Excellent staff All staff are helpful and polite and always have a smile - even when it is very busy! June 24, 2013
Rated 5.0 out of 5.0 by Excellent value and comfortable stay. My friend and I had a bargain stay here, for a visit to the Gardeners World Live at the NEC. Room was comfortable, the staff lovely and the breakfast an unexpected bonus, given the bargain price of the room. Although the hotel was full of wedding guests and cricket fans, there was plenty to eat and we sat comfortably in the bar area. We ate the first evening at the "One and Two Halves" which was good value but very noisy, due to a family disco evening; lovely for a family but not great for two middle aged women! The second evening, we ate Chinese at the "Travellers' Inn" the other side of the roundabout. It was basic Chinese takeaway fare but in a nice restaurant setting, inside the hotel. For £9.99 for three courses, it was a bargain but there was a reasonably priced general menu too. June 22, 2013
Rated 5.0 out of 5.0 by lovely room Very comfortable and clean. It is a shame that I did not get up for breakfast as I remember from previous experience that it was very nice. June 18, 2013
Rated 5.0 out of 5.0 by Great place to stay Good welcome upon arrival. Room was nicely furnished and very clean. Choice of pillows. Good advice given by reception staff as to where to eat, how to get into Birmingham by public transport etc. Breakfast was excellent value and despite the hotel being busy (with the cricket at Edgbaston and an Indian wedding), there was never any wait for any item as the stock ran low. The staff in the kitchen and waiting/buffet area deserve particular praise in respect of this. Walked to the Red Mango about 25 mins away and had an excellent curry. Would recommend this establishment to anyone staying at the hotel. The meal can be delivered to the hotel if you so wish. The only downside was the unavailabilty of Pay to View movies which is advertised on the company website. All TVs have been upgraded to 32" flat screen but you basically get freeview channels. This was a bit disappointing as Birmingham is about 30 mins away by bus, so if you wanted to see a movie then that is where you have to go. Apparently on installing the new screens the company took the decision to cease Pay to View - rather odd as this is a monetary loss. You will hear traffic noise if your room is at the front, but it was not excessive and didn't keep me awake. A very nice place to stay where customer service is first class. Ideal if you do not want a hotel in the centre of Birmingham and the associated noise of pubs and clubs turning out in the early morning. June 17, 2013
Rated 5.0 out of 5.0 by wonderfull experience good location, clean and comfortable room, excellent breakfast....... June 14, 2013
Rated 5.0 out of 5.0 by Excellent! Our stay was enjoyable, relaxing. The selection of breakfast choice was good Comfortable bed, good night sleep June 14, 2013
Rated 5.0 out of 5.0 by Great experience From the moment we walked in and received the cheerful greeting from reception to the moment we walked out with a cheerful fairwell, there was very little to fault about this hotel. To nitpick, the breakfast room could be larger as it struggles to cope when the hotel is busy, but this is the only small fault I can find. The room was clean, the bed comfortable and the bathroom space spotless. The whole staff were cheerful and helpful. An excellent weekend stay. Thank you.. June 14, 2013
Rated 5.0 out of 5.0 by Grahame Just about the best HIE we've been at, (and that's quite a few now) Good to have free wi-fi access in our room. June 12, 2013
Rated 4.0 out of 5.0 by Fantastic staff who look after their guests Staff went out of their way for our sons 6th birthday. We arrived to find balloons, an activity pack and a birthday card in the room for him, it made his day! The pub next door is very reasonably priced and the hotel as a whole is very clean. June 10, 2013
Rated 4.0 out of 5.0 by Good hotel overall. Lovely clean hotel and room. Staff friendly and helpful. Good location for Cadbury World visit. June 10, 2013
Rated 5.0 out of 5.0 by Brilliant Clean communal areas clean well presented room very helpful staff we really enjoyed are stay breakfast also good June 8, 2013
Rated 5.0 out of 5.0 by Excellent staff and service Excellent service from the very attentive staff. We had an issue with skateboarders outside the bedroom window which was dealt with immediately. Breakfast was good each morning and the stay was, on the whole, nice and relaxing. Would use this hotel again. June 6, 2013
Rated 4.0 out of 5.0 by good basic facilities for a reasonable price Rooms are comfortable and functional, staff are lovely, always use this hotel when in the area and will do so again June 6, 2013
Rated 5.0 out of 5.0 by Brilliant place and the most helpful staff I have ever encountered The staff were so helpful that I couldn't believe it. I really wish I could give them more than 5 out of 5. I would definately stay there again. Excellent value for money. May 31, 2013
Rated 4.0 out of 5.0 by Visit to cadbury's world The hotel was as it was described, you cannot fault the value for money. The room was abit small but this expected from the type of accommodation it is. The staff were very friendly and helpful and advised us of everything we needed. No food in the evening time but a great pub/restaurant next door which was recommended by staff at hotel. Would definitely recommend this to anyone looking for a one or two night break using the hotel as a base as its location is ideal. April 26, 2013
Rated 4.0 out of 5.0 by A good venue for the business traveller I stay at this hotel regularly and always have a very good night's sleep as it is quiet. I am served quickly and efficiently at breakfast and in the evening. The ample car park is appreciated. April 23, 2013
Rated 5.0 out of 5.0 by Stop over of choice fast becoming my stop over of choice whilst in the Midlands. friendly staff, well priced and decent choice of menu. last night I was travelling from Edinburgh to London on business and chose teh HI Great Barr as a sleep over venue. Once again I was delighted with the service, even got a free upgrade without asking, thanks it is appreciated. April 23, 2013
Rated 5.0 out of 5.0 by Great value for money We had a very comfortable stay with our three children. The rooms were clean and breakfast was nice. The staff were very friendly and helpful. Overall great value for money! April 20, 2013
Rated 4.0 out of 5.0 by Good comfortable hotel Only comment is there could be a change to menus as it gets a bit monotonous for regular guests. So end up going out for evening meals April 18, 2013
Rated 4.0 out of 5.0 by Great place to stay. My family and I were traveling to Birmingham with a pet and this Hotel was very accommodating. The staff was very nice and helpful. This was a great place to stay, weather you are traveling alone on business or just because. The room size was great and the beds were so very comfortable. I would recommend this hotel to anyone traveling to the Birmingham area. The city centre is not to far of a drive and the Hotel staff can provide you with a list of shopping Mall and other things to do on your visit. April 18, 2013
Rated 4.0 out of 5.0 by Value for money Clean, good room, excellent value for money on pre-booking. Breakfast could be better but still good value April 14, 2013
Rated 5.0 out of 5.0 by comfortable excellent value for money , some of the rooms are in need of some updating and renewal of furniture , which is a bit worn, but all in all comfortable bed, clean and excellent value good location near the M5. April 11, 2013
Rated 4.0 out of 5.0 by Excellent service,clean and comfortable rooms. We could not fault the service received - very helpful staff. The room was clean and comfortable and breakfast was good. Will definitely stay here again. April 8, 2013
Rated 5.0 out of 5.0 by An excellent stay The whole experience was excellent and the price was very reasonable indeed. April 5, 2013
Rated 4.0 out of 5.0 by Honest staff We stay at this hotel a lot when visiting family in Birmingham but our last visit stood out because I forgot our iPad in the room on checkout. I realised this about an hour later and rang the reception who told me to give them 10 minutes to check with housekeeping but my husband was already driving back there. About 15 mins later they rang back saying they'd found it and handed it over to my husband. It was such a relief and I really appreciated the good service around reuniting me with the iPad! Thanks a lot housekeeping and the receptionist on duty on the morning of Sat April 1st 2013. April 4, 2013
Rated 3.0 out of 5.0 by Cold Showers & Not much Breakfast On one of the coldest winter mornings of 2013, got up early only to find no hot water for a shower. On check out a lady complained about this before I could mention it. We were told this was because everyone must be showering, and it would be OK in 15 minuets! Now I was in the shower at 6.00am, I don't think everyone else was!! Anyway, to breakfast, well it was as though a plague of locust had been through the place, and there no signs of more food coming, this was all at 7.00am. Not much for those coming after!!! March 28, 2013
Rated 5.0 out of 5.0 by A pleasant evening meal, a good night''s sleep and a decent breakfast I stay regularly at this hotel when working nearby and I am a very satisfied customer. Rooms are comfortable and quiet. A real bonus for a light sleeper is the fact that your bathroom extractor fans do not make a noise - unlike in some other chains. The heating system is efficient and easy to control and the card that you put in to maintain the temperature when you are out of the room is a good idea. I look forward to my next stay. March 23, 2013
Rated 5.0 out of 5.0 by EXCELLENT THANK FOR AN ENJOYABLE STAY WILL DEFINITELY STAY AGAIN ROOMS VERY COMFY AND CLEAN MANY THANKS TO THE STAFF March 22, 2013
Rated 5.0 out of 5.0 by Quality night stay Stayed in the Holiday Inn Oldbury quite few times with my family and I am happy at every occasion. Good service and quality rooms. Got more value for my money each time. Keep up the good work. March 16, 2013
Rated 5.0 out of 5.0 by Great stay I have stayed at this hotel many times before and as usual top class. March 8, 2013
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