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Rated 4.4 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 by Up to the usual high standard for a H I Express I always stay here when attending the NEC. Whilst the location is not great for something to do in the evening (eat and drink) it's a good balance of value for money, parking charge and ease to get to and from the NEC. A taxi ride into the City centre provides lots of choice for eating out. The staff are always friendly and the rooms clean and well maintained. Just book well in advance of any shows or exhibitions to get the best value. February 23, 2014
Rated 4.0 out of 5.0 by An alternative if you want to stay close to BHX I was working in the airport cargo area for a few days but there was a big event in NEC so I decided to stay a bit further away from the airport this time to avoid the crowded hotels. The hotel is modern and comfortable. The only issue I had was a bit of a blocked shower drain but I think it has been looked into once I check out from the room. I paid £3 for parking per night as I am an IHG platinum member which I think is quite reasonable. February 10, 2014
Rated 4.0 out of 5.0 by Good quality hotel Great hotel .... Only thing that let it down for me, was breakfast .. Could not find a tray ... Coffee machine very poor ... Ended up making myself a Nescafé decaf from a sachet!! Pot of coffee beside me at the table would have made it for me! February 7, 2014
Rated 5.0 out of 5.0 by Great Accommodation, Staff, and Service. Once again excellent service, staff very welcoming, nothing to much trouble. rooms very, very clean too. The kitchen staff also come and greet us and make us feel welcome...carn,t do enough for us.....going again soon....fully recommended to my family and friends...even people we know, who travel to the Midlands....C.U.Soon.... D January 29, 2014
Rated 4.0 out of 5.0 by Good location and comfort Nice staff and comfortable hotel. I stayed for two nights with good value for money. January 26, 2014
Rated 4.0 out of 5.0 by Good Service from Staff The time before that I stayed here, the dinner service was very long (for no apparent, nor any offered reason?) and when the food came, it wasn't that brilliant. This visit was very different. When I ordered the meal, it arrived within a few minutes (but had been individually prepared, not sat festering!) and it was very good. A massive improvement from my previous visit. The rest of the hotel is first class, quiet comfortable rooms, very clean & tidy and the staff are excellent, very pleasant and helpful as well as being efficient. January 25, 2014
Rated 5.0 out of 5.0 by Magnificent Hotel Stayed here with my adult son for just one night on a visit to the Autosport International Exhibition at NEC This is truly a gem of an hotel...Very friendly and helpful staff who go out of their way to be helpful and seem genuinely proud of the hotel...High quality, spotlessly clean well decorated room with a huge shower in the good sized bathroom. Excellent nights sleep in a very comfortable bed and a good Express Breakfast with plenty of choice on the menu Car parking in the secure camera monitored car park is a modest but well worth extra cost This is certainly a gem amongst Holiday Inn Express hotels and one to which I hope to return on my next visit to Birmingham January 15, 2014
Rated 4.0 out of 5.0 by 2 day stay at the Holiday Inn Express A45 The staff were very friendly and helpful - brought an iron + board up to the room quickly, printed me out a new room key with no fuss etc. Room was large, clean and generally good, though the AC seemed to be a bit hit and miss.... Breakfast was slightly disappointing but can't complain really. There were 3 types of hot food and then your standard, cereals, croissants, juice and so fourth. I would recommend staying here because it is good value for money. January 15, 2014
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