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Rated 4.5 out of 5 by 192 reviewers.
Rated 3.0 out of 5.0 by weekend visit Staff were polite and effiecient, rooms were clean and comfortable, would stay again December 16, 2014
Rated 4.0 out of 5.0 by Overall Good Experience Convenient distance from hotel, nice rooms, overall happy with stay December 15, 2014
Rated 4.0 out of 5.0 by Great place to sleep.... but where to eat..!! Great quality HI Express... as expected and have stayed at this hotel a number of times.... But unless you want microwaved food you will need to go out... great curry house 100 yards away... but if your staying 2 or more nights you will need a car or cab... as i don't recommend walking around to much in the dark... but only 1 mile from the city centre.. Breakfast..... if you are looking for a full English you will be disappointed...if coffee OJ and toast is your thing... you will be fine.... December 15, 2014
Rated 5.0 out of 5.0 by Very Acceptable! This hotel isn't in the greatest location in terms of looks being on the A45, but its a great value hotel if you are going to the NEC or Business Park - and a lot lower cost than the hotels on the NEC site ...and its only a few miles away. Great staff, good breakfast and very modern rooms. Will use regularly on my Bham trips. December 12, 2014
Rated 3.0 out of 5.0 by Poor Customer Service Poor Receptionist We booked 2 double rooms but we got 2 single rooms instead . When we went to reception were we were told by the receptionist they had no other rooms available even though we had booked these rooms over 3 weeks in advance and we had E mail confirmation . She then reluctantly said.... I will see if we can juggle some rooms around . After going back to our single rooms for a while we decided to complain .On going back to reception she then said she could move us to 1 double suite which we accepted even though the other room we had booked was still a single . No apology from the receptionist was given which made us think that she could not be bothered with us .I find this very disappointing as we have stayed with you in the past in Lincoln and have had no complaints before this. December 12, 2014
Rated 5.0 out of 5.0 by Accommodaton Comfortable, quiet and clean room. Refreshing overnight stay to break a long journey December 7, 2014
Rated 4.0 out of 5.0 by Up to the usual high standard I stay at this hotel whenever I'm attending an event at the NEC. Prices of all the hotels in Birmingham increase whenever there's an Exhibition on but I find this hotel, if booked early enough, offers good value in terms of price, facilities and location. The staff are always friendly and helpful, plus there's a good atmosphere among the other guests. There's not much by way of food and drink near the hotel but it's only a 15 minute taxi ride into the centre of town where there's plenty of options. December 2, 2014
Rated 4.0 out of 5.0 by Reasonable hotel Upon check the staff were not the friendliest and only seemed interested in what was happening in their office. The hotel rooms were a good standard and the bar food and service was very nice. Don't like having to pay for overnight parking as well as the hotel room. November 30, 2014
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