Rated 4.4 out of 5 by 272
Rated 2.0 out of 5.0 by JayLondon No Internet for 2 days
Stayed for couple of nights without Internet. I was on a business trip where having access to Internet on my laptop was imperative. I was told by the staff member after checking in that there was no internet, and it was very late evening too, so didn't have much choice but to keep staying at the hotel because of early morning commitments. I was promised that it will be fixed by tomorrow afternoon, but didn't. I was told by one of the staff members that it was down for few days already. Hotel should had informed of this fact, and I would have avoided staying in the first place.
Additionally, being the highest level of membership bearer, Spire Elite, there was no recognition by the reception staff at all.
Not a very welcoming and productive stay for someone who spends at least 200 nights in a year in IHG hotels round the globe.
July 27, 2015
Rated 5.0 out of 5.0 by juijui Lovely large room
The room was lovely and large. The whole room was clean and the bathroom was outstandingly clean.
Would recommend this as a over night stay as we had Cadbury World tickets included.
July 17, 2015
Rated 5.0 out of 5.0 by SharonOC Overnight pleasant stay, perfect night sleep
Reception staff very helpful and welcoming.
Room large and spotlessly clean. Very comfortable bed and excellent shower. Good choice for breakfast. Usually I would avoid staying at chain hotels but could not fault the experience. Only gripe is the check in and check out times.
July 14, 2015
Rated 5.0 out of 5.0 by Jaz7806 My Excellent Stop Over
I work long hours at varied locations throughout the UK. The nature of the job means that sometimes travel home is not possible and on this occasion traffic delays and roadworks were making the arrival home time almost match the start time of the next day. I spotted the Holiday Inn Express at 1am and decided to see if there was "room at the inn". The staff were great, a smile and helpful manner even at that early hour. The service, room, facilities and breakfast were fantastic and really set me up for the day ahead. Well done Holiday Inn, and big thanks to all the staff.
July 14, 2015
Rated 4.0 out of 5.0 by Anniepannie Nice room
Nice room, clean bathroom, easy parking, breakfast ok. Close to where I had to be.
July 13, 2015
Rated 5.0 out of 5.0 by Surly Quiet Comfortable room
Although the room window was small , the amount of light let in ( curtain not drawn ) did not affect my sleep,but rather aided it.,
July 6, 2015
Rated 5.0 out of 5.0 by Happycustomer...again Clean and smart with friendly, helpful staff
Secure, barrier controlled parking. Modern and clean hotel with lovely rooms and excellent, spacious showers. Friendly, helpful staff. Unfortunately dinner was not available for the night of our stay, due to 2 coaches of guests, but staff offered menu's from local take-away's and provided plates and cutlery for us to use. Overall, this hotel is a really nice place to stay and for the price, you can't get much better. Thank you.
July 1, 2015
Rated 5.0 out of 5.0 by DAG40 Nice, comfortable, relaxing
A little difficult to access as the road it is on is divided so can only be accessed from one side. Checked in by trainee staff member so was a little slow, no complaint as everyone has to learn their new job, she was very pleasant and managed to complete the task first time. Bedroom was a good size and the walk in shower is excellent. We had a good night's sleep. Breakfast is the usual, nothing fancy but adequate. Car park spaces are a bit tight if you have a large car. Would stay here again.
June 24, 2015